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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,344 Reviews

2,344 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 17, 2019

ROUTINE 95,000 MILE SERVICE AND TIRE ROTATION Charlie got me in and out in record time. He is very efficient, courteous and knows his customers. This is real service with respect and courtesy fo More

by Red Cars Only
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Lithia Chrysler Jeep of Reno responded

Wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2019

They did a great job They were ready when I arrived for my appointment and were able to add on an oil change without issue. I really appreciated that. There is a nice wa More

by pjholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Lithia Chrysler Jeep of Reno responded

We are so glad to hear that you had such a wonderful experience with us!

December 15, 2019

Great Service ! Everytime I am in , they are outstanding to deal with. We have bought two vehicles from them and get all our service done with them More

by Apdrover
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience with us!

December 12, 2019

John made sure we were aware of the suggested service for our 2015 Jeep Cherokee to keep us rolling. He gets a 10 and we’re very satisfied. More

by Karen Lewis
Recommend Dealer
Yes
Employees Worked With
John,Lahr
Dec 13, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

December 07, 2019

Nice Job! Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location an More

by hunterlake8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who was driving the van on Thursday for airport pick up, maybe Chris?
Dec 09, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, thank you for your kind words and this wonderful review!

December 06, 2019

Great customers service Just want to say Robert Pearce has always been very helpful and friendly. Never looks upset always smiling. Ruben has taken care of me sense day 1. I More

by Kathleen Rubio Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (shuttle driver)
Dec 09, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

December 05, 2019

long time customer Own two late model Jeeps, 2019 Cherokee Trailhawk Elite & 2014 Wrangler Freedom model. Always have received good service and sales experience. They More

by alferdknepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lahr
Dec 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

December 04, 2019

I dropped my Cherokee off for an oil change and was greeted immediately. Robert got me processed right away and was very thorough in making sure I got what I needed. At pick up the vehicle was right t More

by Trapplacy
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 30, 2019

5 * Service 5 * for Service! The Service Rep, John took good care of me and helped me to get my Rubicon back on the road with a good team of techs behind the 1st More

by Trudy Vella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 02, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, thank you for your kind words and this wonderful review!

November 27, 2019

Very enjoyable I recommend this dealership and I don't usually do that for a dealership. Keep up the good work and everyone have a Happy Thanksgiving More

by cmcmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Lithia Chrysler Jeep of Reno responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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