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Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,344 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,344 Reviews of Lithia Chrysler Jeep of Reno - Service Center
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January 09, 2020
Service Appt Greg in Service was awesome! I love me Jeep and I highly recommend this service department to any and all Jeep owners. He was very responsive and kept Greg in Service was awesome! I love me Jeep and I highly recommend this service department to any and all Jeep owners. He was very responsive and kept me informed. More
by misty428
Employees Worked With
Greg
January 08, 2020
The service department was fast with my oil change and my airbag recall I have a lifetime oil change on my wrangler that I purchased there and would recommend this to anyone buying a jeep at lithia Jeep Reno airbag recall I have a lifetime oil change on my wrangler that I purchased there and would recommend this to anyone buying a jeep at lithia Jeep Reno More
by AirBear
Employees Worked With
January 07, 2020
I was able to work with John on getting some service performed and everything went great. Answered all my questions and took the time to review and explain things clearly. performed and everything went great. Answered all my questions and took the time to review and explain things clearly. More
by Guybrush Threepwood
Employees Worked With
John In Service Department
January 04, 2020
Impressive new facility with excellent staff. John Lahr was courteous, efficient, professional. He should be promoted at the earliest opportunity and given a pay raise immediately. was courteous, efficient, professional. He should be promoted at the earliest opportunity and given a pay raise immediately. More
by Deedle
Employees Worked With
John Lahr
January 01, 2020
Recall and oil change I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me in and resolve the recall and take care of the service needs that my Wrangler was due for. I did and they got me out of there in a little more than an hour. More
by stacyrosesdad
December 29, 2019
I was treated very well. All the folks there were very nice and helpful. Good work Mr. Pearce. Took 1.5 hours for oil change. A little long. nice and helpful. Good work Mr. Pearce. Took 1.5 hours for oil change. A little long. More
by Abnreno
December 28, 2019
very good 1st visit to new facility - very impressive compared to the Mill St facility. Robert handled everything very efficiently and without any problems. O 1st visit to new facility - very impressive compared to the Mill St facility. Robert handled everything very efficiently and without any problems. Only suggestion would be that the car be washed after it was serviced as this was a standard when my Lexus was serviced in So. Cal. More
by suedwilliams
Employees Worked With
December 28, 2019
We had an unexpected turn of events with my car needing work on Christmas Eve. Kierett and Ben in service were excellent and didn’t hesitate to help despite Jeep closing for the holiday. While Ben drew work on Christmas Eve. Kierett and Ben in service were excellent and didn’t hesitate to help despite Jeep closing for the holiday. While Ben drew up all of the paperwork and looked into providing me with a loaner for the holiday, Kierett helped me move all of my things from my car to the loaner and didn’t hesitate to be kind and helpful to my little boy. He helped me strategically hide Christmas presents as we moved them from one vehicle to the other, and was able to transfer my sons car seat with ease as it was a struggle for myself. I am truly so thankful that our safety and accessibility were the top concerns. While this experience was unanticipated, it couldn’t have gone more smoothly, and I am grateful for the customer service I received at Jeep. Thank you very much. More
by Cara Pascucci Martinez
Employees Worked With
Ben (Service) Kierett (service) 5 STARS ALL AROUND
December 21, 2019
Great service! The service team was very attentive from my call to schedule my appointment through drop off and pickup. My car was ready and waiting when Bob said i The service team was very attentive from my call to schedule my appointment through drop off and pickup. My car was ready and waiting when Bob said it would be! More
by Kris C
Employees Worked With
December 19, 2019
Perfect Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles a Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles also suggested some Four Wheeling clubs to consider joining and some suggested trips. More
by caesar_135
Employees Worked With
Other Employees :
Jose from QA was also excellent discussing my issue and identifing other issues to watch out for.
