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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,345 Reviews

2,345 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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October 08, 2020

Always under promise and over deliver. The service department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. More

by billbill4772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Freedman, Nick Peele
Oct 09, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your sweet words, Bill! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

October 06, 2020

Top notch Fantastic the best service that I have received in years very knowledgeable and very friendly great experience very hospitable I will be back Thank you God Bless... More

by gwhatshappenin1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Conine
Oct 06, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi there, thanks for the great review! We're glad to hear your experience was positive. Let us know if there is anything else we can help you with.

September 28, 2020

Working with Charlie gives me the convidence my car is well taken care of and I am safe on the road. Glad I found someone I can trust. More

by barbtrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Lithia Chrysler Jeep of Reno responded

You can definitely trust us with any automotive needs. Thank you for your feedback for Charlie! If there is anything else we can help with in the future, please do not hesitate to reach out!

September 26, 2020

They always treat me as if I am a priority. They are polite and work with my schedule. Joe and Jon are top notch people More

by shelley.sedano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
Sep 27, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the amazing review, Shelley! We will be sure to thank Joe and Jon for providing you with excellent service. We look forward to working with you again!

September 24, 2020

Greg & Ben, the service managers knew their stuff. They gave me a friendly greeting. They asked my problem. They put a mechanic to work. They told me how much longer twice. Finally they said it was under w More

by Clbolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben & Greg
Sep 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Greg and Ben for providing you with excellent service. We look forward to working with you again!

September 16, 2020

The service department is great. Bob is a great guy and the service was fast. The waiting room is clean and comfortable plus WiFi is a great touch so I can keep working. More

by Nrombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Lithia Chrysler Jeep of Reno responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Bob in particular. Glad to hear your ride is tuned up and back on the road in superb condition! Thank you for choosing to bring your business to us, we love our customers!

September 06, 2020

Very friendly professional service. Bob was a pleasure to work with and quickly responded to a question I had via e-mail after making the appointment. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback, Neil! We are happy to know that you had a good experience with us and with the help of Bob who was a pleasure to work with. We hope to see you again soon!

September 06, 2020

Some hesitate to take their vehicle to a dealer; however, I've always been treated fairly by Lithia Jeep and wouldn't hesitate to take my vehicle there. More

by scasper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lahr in service...5 stars
Sep 06, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 03, 2020

I came in for an oil change and tire rotation on my 2020 Cherokee Latitude. Everything was great except for one problem. You didn’t rotate my tires like I requested. More

by hunterdaniel100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Lithia Chrysler Jeep of Reno responded

Hunter, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 25, 2020

Friendly and professional service. I scheduled an appointment and they had me out of there within the hour, just like they told.me. No upsell sales.pitch either. Thanks More

by Holtster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris or Greg
Aug 25, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are delighted to know that our team was friendly and provided professional service. We value your business and we look forward to any future visits!

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