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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,345 Reviews

2,345 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 25, 2021

Im going to write 25 words though all I need to say is that I was satisfied, which is all that is needed really, period. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Mar 25, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

March 24, 2021

Best in Reno !! Robert Pearce is very professional and Best in Reno !! Robert Pearce is very professional and respectful. This service representative knows his job and knows how to treat customers. Rober More

by MRdogg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi, MRdogg01! We're happy to hear that our Service Department added a little more brightness to your day! We also appreciate your five star rating of us at Lithia Chrysler Jeep of Reno. We can't wait for your next visit!

March 24, 2021

After a nice purchase experience about 5 months ago I just wnt back for my first service so this review is based of service. Bob Pearce was very nice, prompt, supportive and efficient, I was very pleased More

by apearce300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for visiting Lithia Chrysler Jeep of Reno! We will be sure to thank Bob for providing you with prompt and efficient service. Let us know if there is anything else we can help you with. We look forward to working with you again!

March 03, 2021

The service that I received was great. I appreciated the fact that all work was done promptly and that everyone in the service department was polite and attentive to my needs. More

by beverlyjbischoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lithia Chrysler Jeep of Reno responded

Beverly, It's wonderful to see that Robert worked hard to provide you with a memorable visit! We hope to see you back here again shortly at Lithia Chrysler Jeep of Reno.

February 10, 2021

Dana Silva was instrumental in my decision to purchase a Grand Cherokee. His knowledge and his professionalism is the reason that I went to Lithia Jeep. Being in customer service for over 40 years it was a More

by Taz62051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eddy
Feb 11, 2021 -

Lithia Chrysler Jeep of Reno responded

We're happy you found our staff to be so helpful and knowledgeable during your experience here at Lithia Chrysler Jeep of Reno! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2020

Scheduling service for my car was fast. Checking in was easy. They did a great job on my vehicle and everyone I had contact with were helpful and friendly. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the excellent review, Jessica! We are happy to see that our visit was smooth and our team courteous. If we can do anything else for you, please be sure to let us know.

October 23, 2020

My family gas purchased 8 cars from Them..Thecstaffis My family gas purchased 8 cars from Them.. Thecstaffis akwaysso great. The service department always takes really good care of me! Very happy Custome More

by Heidilague1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Conine
Oct 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review, Heidi! We are so happy to see that we have earned your loyal business and we will be sure to share your feedback with our team. We look forward to working with you again soon!

October 21, 2020

The Lithia Chrysler Jeep of Reno have always taken good care of my 2015 Jeep Cherokee Trailhawk. The service team are always friendly and professional. Fast appointment scheduling and service turn around More

by Paul N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Oct 22, 2020 -

Lithia Chrysler Jeep of Reno responded

Paul, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Robert, Nick, Charles, Tony, and Dana went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 16, 2020

Outstanding Service from your service department. My Chrysler 300 had a recall and everything was handled very professionally. Tony in the service department was very friendly and handled everything ve More

by georgiaboy6434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Oct 16, 2020 -

Lithia Chrysler Jeep of Reno responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2020

Bob was friendly and made sure i was happy with my service. I had forgotten about my deductible but we worked it out. Thanks Bob! More

by Holliewood1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the wonderful review! Bob was happy to assist you with everything.

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