Back

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,347 Reviews

2,347 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
August 07, 2021

I’ve always had great service at Lithuanian Jeep. The service are always polite and helpful no matter how swamped. I continue to recommend them. More

by Jlisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Aug 09, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. It is great to read that our team have consistently provided you a polite, helpful and great service. Thank you for choosing Lithia Chrysler Jeep of Reno and we appreciate your recommendation.

Aug 09, 2021 -

Jlisc responded

I would recommend you service department to anyone and have. They’re courteous starting with the gentleman who meet you and what your in for to the service writer and the men who return the vehicle to you.👍👍👍

August 03, 2021

Easy to work with. Explains thing very well to the customer. The sales side is also very good. I have purchased two Jeeps from this Dealership and won't go anywhere else. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 03, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for this excellent review, Jim! Congratulations on both of your new Jeeps!

July 29, 2021

Excellent service dept. Especially Ben Owings. Attentive, quality people. Always a good experience. They explain thoroughly and don't do unnecessary work. Highly recommend them. More

by dytsc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Jul 30, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that you enjoyed working with our Service Department. We can't wait to work with you again!

July 26, 2021

Ben the service writer is the best super polite he makes you feel like family when you walk through the door. I will continue to take all of my family cars here More

by rosewood72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 27, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, welcoming and helpful experience with our service team. We are looking forward to your next visit with us here at Lithia Chrysler Jeep of Reno.

July 23, 2021

Outstanding service by outstanding people. I can not say enough about the quality and professionalism of my experience with the Lithia service department. I will be returning. More

by Stevicguds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for telling us about your outstanding experience. Your satisfaction means everything to us, so we are thrilled to hear that our team were professional whilst working with you. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.

July 22, 2021

I was very surprised to learn that when I went to upgrade my Uconnect it caused all kinds of problems. Charlie at service assured me it could be fixed and did an excellent job as quickly as possible getting More

by Grnmediation
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the wonderful review and rating! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team. We value your business at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

July 22, 2021

We were traveling out of town, my Ram 2500 diesel needed emergency service, when the in town Dodge/Ram dealer wouldn't even make time to service my truck or even check my diagnostic engine codes, Lithia Chr More

by E Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Jul 23, 2021 -

Lithia Chrysler Jeep of Reno responded

Thanks for the great feedback! We're so glad to learn that we got you back on the road! Thanks again for choosing Lithia Chrysler Jeep of Reno!

July 18, 2021

Our first service went great. Jared Phearson, the service advisor was very professional and polite. The tech that did the work did a great job! We watched the whole service and saw no horseplay or cell phone More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Phearson, Service Advisor.
Jul 18, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you much for your review! We take our reviews to heart and are delighted to learn about your visit with us here at Lithia Chrysler Jeep of Reno!

July 02, 2021

Service department visit for some minor warranty work. Service was top notch I am a happy customer. Drove from Minden just to have my work done here repairs made and on my way the same day👍 More

by Troy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob, Nick Peele
Jul 04, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi Troy, Your feedback is important to us. It is great to know that you encountered top notch service during your recent visit. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.

June 29, 2021

Been a reno lithia jeep customer for ever. Service writer Charlie Sebastian been with me for years. I recently had a Mopar battery that only lasted 2 yrs, thankfully it was still under the warranty. Charl More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi Dave, Thank you for taking the time to give us your feedback. We are pleased that our team were able to assist you in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.

...
190
...