Lithia Chrysler Jeep of Reno - Service Center

Bob and Tim were awesome I have been to the service department numerous times and this was the best experience I have ever had. I always dread having to come because the servi I have been to the service department numerous times and this was the best experience I have ever had. I always dread having to come because the service department employees are typically condescending but Tim and Bob were the best! More

Oil, detail and recall Completely pleased with our detail. Most of the time, places miss some spots. Jeep lithia covered our entire Jeep, floor to ceiling. Looks good as new Completely pleased with our detail. Most of the time, places miss some spots. Jeep lithia covered our entire Jeep, floor to ceiling. Looks good as new More

10,000 mile service The service was great. I arrived 45 min. early and Mr. Pearce made sure my Jeep was fit in and got me out in a very reasonable amount of time. I reall The service was great. I arrived 45 min. early and Mr. Pearce made sure my Jeep was fit in and got me out in a very reasonable amount of time. I really appreciated that. More

4 cars Had service done on My daughter’s Jeep Liberty, everything went smooth and I always appreciate Tim’s assistance. Happy to take my vehicles to this d Had service done on My daughter’s Jeep Liberty, everything went smooth and I always appreciate Tim’s assistance. Happy to take my vehicles to this dealership. More

fast first time! was very interested in solving my problem and did not recommend unneeded things. Friendly but spoke like a person who really knows my car. will alwa was very interested in solving my problem and did not recommend unneeded things. Friendly but spoke like a person who really knows my car. will always come back More

Thank you Tim was very helpful while my car was in the shop. Put me in a rental while they tried to figure out what was wrong. Tim was very helpful while my car was in the shop. Put me in a rental while they tried to figure out what was wrong. More

super easy and free I am delighted, again, by the great service. I took my car in for a factory recall which was fixed super fast even before I finished eating lunch afte I am delighted, again, by the great service. I took my car in for a factory recall which was fixed super fast even before I finished eating lunch after dropping the vehicle off... The guys always make me feel comfortable and never ashamed that I really have no idea about car issues..I trust them to take care for me. The fix was free. I feel better and safer for winter conditions now. A+ Thanks Robert! More

Awesome customer service! Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile W Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile Wrangler from Derric Williford. He and Scott Williford made sure my sale and recent service were top notch. This is the second vehicle I’ve purchased from them and I will keep coming back!! More

Unschedule Service Visit I came in unscheduled for an oil change before an upcoming trip. I had originally talked with Tim and he suggested that I come on in and the shop coul I came in unscheduled for an oil change before an upcoming trip. I had originally talked with Tim and he suggested that I come on in and the shop could work me in. When I get to the shop Tim was with a customer and Robert offered to help me out so I wouldn't have to wait for this service. It was a great experience. More

I keep coming back I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get m I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get my vehicle serviced... since I was heading out and going to be driving today from Carson City to Michigan... Bob, not only was able to get me into service my vehicle on such short notice he had the mechanics do a thorough inspection plus an oil change to make sure I would have safe travels... I love coming to Lithia Chrysler in Reno... I live in Carson City I could go elsewhere but each and every time I get service at Lithia I'm treated like royalty.. I am not related to Bob Pearce, nor was I given cash to write this review... I just want everyone to know how fabulous Bob is while he's working at Lithia Chrysler..... he treats you special he treats you kind and he makes sure you get taken care of with a smile.... I keep coming back because when I leave I know my vehicle and I have been in good hands.. Thank you Bob for everything and continue to do what you do best and that's customer service... I'll be back ... :) More