Lithia Chrysler Jeep of Reno - Service Center

Our service went fine. No shoe scuff marks on the rocker or door panel. No oily handprints inside or out. No spilled/dripped oil on the engine cover. This is the second ser No shoe scuff marks on the rocker or door panel. No oily handprints inside or out. No spilled/dripped oil on the engine cover. This is the second service with Lithia that went well. There was a slight scheduling problem that Jared Phearson and Bob Pearce took care of right away. We could go to a dealership that is closer, but as long as we and the Jeep are treated the way we are, Lithia Reno is our preferred dealership! More

ben is #1 cares alot qbout his guest #1 ben ask for ben if you go there! very happy customer here if you go there! very happy customer here More

Smooth service visit. No high pressure bullying to add more services. Service guy even offered to show me how to change a parking brake setting that I didn’t know about. No high pressure bullying to add more services. Service guy even offered to show me how to change a parking brake setting that I didn’t know about. Very happy. More

My Service Advisor (Charlie) at Reno Lithia always makes sure everything is taken care of and gets my Jeep in and serviced quickly if an issue arises. My favorite dealership! sure everything is taken care of and gets my Jeep in and serviced quickly if an issue arises. My favorite dealership! More

We were in a bind, away from home (Boise, ID) and ready to make a several-hundred-mile trip south and west. Our air conditioner and heater were not working and we would need them for the trip. Without an to make a several-hundred-mile trip south and west. Our air conditioner and heater were not working and we would need them for the trip. Without an appointment, I showed up at the dealer service department before opening and asked for help. Charles Sebastian heard me out and said he would be happy to have a look. After some work, he asked if we had changed the battery, and I responded that we had. He said that the installer did not sync the new battery to the smaller battery underneath that kept all systems in line. He was able to give it a "flash" injection and get all systems working again. Cost was under the $100 deductible of our purchased maintenance plan, so we paid out of pocket. I would like to highly commend and strongly recommend Lithia on behalf of the excellent work and congenial approach of our problem by Charles Sebastian. We greatly appreciate his successful handling of our problem. Steven K. Berg Work done April 6 or 7, 2022 More

This dealership is amazing! Always on top of it and easy to work with! They have never disappointed in either the sales or service! Always on top of it and easy to work with! They have never disappointed in either the sales or service! More