Lithia Chrysler Jeep of Reno - Service Center

Nick was outstanding Nick took great care of my car needs and communicated perfectly. Everything happened promptly and he made me feel at home while I waited, you know-cof Nick took great care of my car needs and communicated perfectly. Everything happened promptly and he made me feel at home while I waited, you know-coffee, tv, comfortable couches, in the sales area. Just a great experience More

Always professional and punctual. My Service Consultant Nick always has my best interest in mind. I’m confident my vehicle is well cared for and maintained which gives me great peace My Service Consultant Nick always has my best interest in mind. I’m confident my vehicle is well cared for and maintained which gives me great peace of mind. Nick goes the extra mile. He even deducts applicable service coupons for my visit. More

prompt and courteous nick peele got me in for recall work and an oil change in between appointments. not living in reno it was great to be taken care of as quickly a could nick peele got me in for recall work and an oil change in between appointments. not living in reno it was great to be taken care of as quickly a could be expected. nick went above and beyond to take care of me. More

September 21, 2018 Service I called to make an appointment for a service on 9/21/18, but was told they were fully booked. When I explained that I only needed an oil change, Bob I called to make an appointment for a service on 9/21/18, but was told they were fully booked. When I explained that I only needed an oil change, Bob told me if I was able to bring the car by and leave it they would work me in. I arrived as they opened, took the shuttle to my work and was surprised when Bob called to say that my car was ready after only a couple of hours. I can't say enough positive things about Bob's professionalism and the service experience. More

Excellant service without an appointment. I took a chance and stopped by to have my regular service done and Bob worked me in. They offered to give me a ride back home while I waited, but it I took a chance and stopped by to have my regular service done and Bob worked me in. They offered to give me a ride back home while I waited, but it wasn't that long of a wait. More

Professional and timely The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pri The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pricing and always get the job done quickly. More

Ben in service was wonderful The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpfu The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpful getting touch up paint for my Jeep. More

New car first service. As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of m As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of my needs and had my Jeep finished by the time he promised. On top of that, my salesman, Steve Harris offered my a ride back to the dealership in case my ride arrangements fell through. Most people might not go as far to say that it was a pleasure to visit a dealership, but it truly is a pleasure to do business with Lithia Chrysler/Jeep Reno. More

recall notice Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. More

Oil change and tire rotation Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me dr Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me drop my car off and fit me in. Great work and had me done in less than 2 hours. More