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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,351 Reviews

2,351 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 12, 2023

Great It was quick and easy The people are accommodating and the service was fast More

by missjanina14
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Nov 13, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about the quick, efficent service at Lithia Chrysler Jeep of Reno. Your satisfaction is greatly valued.

November 11, 2023

Quality service, friendly, experienced costumer service and expertise and quick repairs. I had a great experience! More

by Carly Maurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your kind words and high rating. Our team at Lithia Chrysler Jeep of Reno indeed prides itself on swift repairs and knowledgeable customer service. Till next time!

November 11, 2023

Ben is without a doubt the best service Representative I have ever worked with. He is very knowledgeable and he works closely with the mechanics to verify the correct work is done properly. He is also an O More

by tc88rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 12, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our Service Representative. It's clear that his expertise and demeanor had a positive impact on your experience at Lithia Chrysler Jeep of Reno. Thank you for the top-notch rating!

November 11, 2023

Thank you for the outstanding service! Ben is very knowledgeable and nice to work with. Service on my truck was quick and though they had to keep it overnight because of the amount of work More

by VT3879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Nov 12, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words. Ben and the rest of our Service team work to ensure our guests are comfortable, especially when arranging shuttle services. Your satisfaction is what we strive for at Lithia Chrysler Jeep of Reno.

November 10, 2023

Everyone was friendly but as usual the service took longer than I was told it would. More

by amsaddi88
Recommend Dealer
Yes
Nov 11, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 09, 2023

Jerad helped me immediately. Kind and friendly. Explained there was an issue with the coolant tray. Will order… More

by JLUXTON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad in Service Dept
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

It's nice to hear our team, particularly Jerad, offered prompt and friendly service during your visit. We appreciate your understanding regarding the coolant tray issue. Thanks for choosing Lithia Chrysler Jeep of Reno.

November 09, 2023

Great Customer service. Workers are knowledgeable m, experienced and helpful. Service is on time. Love this place.. More

by ANGELINAHOCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our knowledgeable staff and timely service at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us. Thank you for the support.

November 09, 2023

I never have to worry about what gets done when I bring my vehicles to Tony. More

by Billcamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Garcia
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for placing your trust in us here at Lithia Chrysler Jeep of Reno. It's great to hear about your positive experiences with Tony handling your vehicles. Your satisfaction is our utmost priority.

November 09, 2023

The dealership is terrific! Kudos to employees such as Bob Pierce from your service department, who brings an elite customer service experience and a great attitude to your ser More

by Jay Kerrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience at our dealership, and particularly with Bob Pierce from the Service Department. Your kind words are greatly appreciated.

November 09, 2023

Great Everyone and everything related to the service on my Jeep gets a 5. This survey, however, does not. It's very annoying to get this by text. More

by mepperson962
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our Jeep service at Lithia Chrysler. Your point about the text survey is noted and understood. Thank you for sharing your perspective.

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