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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,352 Reviews

2,352 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 16, 2023

Ben was great he kept me updated on what was going on and he is super friendly and definitely recommend him for anyone that has jeep issue More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Oscar, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

November 16, 2023

Service oriented. Timely. Close to home. Labor though is way too expensive with car fixes. More

by mcneillkristen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2023

The I received could not have been better! Keep up the great work—it is really appreciated. More

by jarrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Jarrad, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 16, 2023

Charlie is the best service writer ever. He always takes great care of my 2014 Jeepy Wrangler. Professional, efficient, all around nice guy. More

by ROSE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Rose, for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

November 15, 2023

Bob squeezed me in before my smog check when I had a CEL pop up. Thank you for the quick apt! Also at the apt. they found and fixed the issue within just a couple hours. More

by BRANDONJACOBER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Lithia Chrysler Jeep of Reno responded

Brandon, Thank you for your very kind review. Bob and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 14, 2023

Everyone in the dealership is nice and always willing to help and the staff is accommodating More

by JENNYGUZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 15, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Jenny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 14, 2023

Charlie always takes care of us in the service department. He's attention to detail is fantastic! More

by cfleiner1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Charlie in our service department is consistently attentive and helpful. We appreciate your positive feedback and high rating.

November 14, 2023

Love Tony! Always super helpful and friendly. Makes bringing my car in easy. I have always been pleased with my visits. More

by kkyler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
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Nov 14, 2023 -

Lithia Chrysler Jeep of Reno responded

It's greatly appreciated to hear about your positive experiences with our staff. Consistent helpfulness and friendliness are part of what we strive for at Lithia Chrysler Jeep of Reno. Thank you for choosing us to service your car, it pleases us that everything went smoothly.

November 14, 2023

Service Dept. has always been great with service on my Jeep, weather I walk in or make an appointment. If I need wiper blades, oil change or new tires, Tony is alw More

by janicenagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Lithia Chrysler Jeep of Reno responded

Janice, Thank you for your very kind service review. Tony, Robert, Charles, and Dana strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 13, 2023

Always keeps me aware of the repair process and makes us feel important every time. More

by Fred Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your acknowledgment of our commitment to transparency in the repair process. Lithia Chrysler Jeep of Reno prides itself on making all customers feel valued. Thank you for your high rating.

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