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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,097 Reviews

2,097 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 28, 2024

Ben was extremely helpful with my truck and the issues I had. He was detailed on what was happening to my truck. Great job! More

by jslaprairie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings-5 Star
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Nov 28, 2024 -

Lithia Chrysler Jeep of Reno responded

We’re grateful for your kind words about our team at Lithia Chrysler Jeep of Reno. It's wonderful to hear that everything with your truck was explained clearly— thank you!

November 28, 2024

It's always a pleasure to deal with Robert at Lithia. He keeps me updated with both the status and cost of service and repairs. He's very friendly and professional. More

by barbaralaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Barbara, Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert and our team were able to help, and we hope to see you again!

November 27, 2024

When I go, they seem to know who I am even though it was not able to buy my jeep from this location. They are wonderful when I go in. They work with my warranty and everything. I got the dates mixed up o More

by rt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 27, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback on Lithia Chrysler Jeep of Reno. If there's anything more our team can do, feel free to reach out. Thank you for sharing your thoughts about the efficient service experience; you're welcome anytime!

November 27, 2024

It was quick. .thorough..all employees were respectful, patient and helpful. I will be BACK. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a great experience with our team at Lithia Chrysler Jeep of Reno. We're always here to help!

November 26, 2024

Fast service. Attentive customer service advisor. Was asked if I wanted to wait or transported somewhere. More

by WILLIAM.SOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your feedback. We’re pleased to hear that our team provided attentive service for you.

November 26, 2024

Helpful people who walked me through the issue and took care of me I will be back More

by signore7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2024

We were in Reno from Sacramento and broke down . NGreat job got us back on the road in one day More

by temme.hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad Lithia Chrysler Jeep of Reno could help get you back on the road quickly. Safe travels!

November 25, 2024

5 years of using Lithia Jeep service center and it’s always a great experience. Top quality mechanics. More

by RIDEJMTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Appreciate your kind words. We're glad you've consistently had great experiences with the service center here at Lithia Chrysler Jeep of Reno. Looking forward to seeing you again when needed!

November 24, 2024

Simple the best. The customer service department and team have absolutely the most efficient and reliable service anyone can ask for when it comes to professionalism. More

by Linda Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team. We're glad that Lithia Chrysler Jeep of Reno’s customer service met your expectations.

November 24, 2024

Great. customer service, had the parts in stock and got me in the same day More

by JASIGSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your feedback. We're glad the parts were available and you were taken care of quickly.

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