Lithia Chrysler Jeep of Reno - Service Center

Brought car in for some missed repairs and it was taking care off properly and efficiently. care off properly and efficiently. More

Due to an engine overhaul there was a couple things missed and when I contacted them they said bring it back and they would fix it and make it right. They did exactly what they said. missed and when I contacted them they said bring it back and they would fix it and make it right. They did exactly what they said. More

I am overall satisfied with the service I received. The job was done well in the end and my Jeep came back cleaner than it has been since I bought it. My primary (trying to be constructive) comment The job was done well in the end and my Jeep came back cleaner than it has been since I bought it. My primary (trying to be constructive) comment is that there could have been more proactive communication from my representative. My Jeep was at the service center for about a week, part of which included diagnostics, ordering parts, and then repair. I did not received a single status updates except when I reached out and even then I would not always receive an update before end of day. Foe these longer term services, Establishing a cadence of communication and setting expectations with a customer would be helpful and ease frustration of not knowing when to expect things to be done. More

Friendly atmosphere, friendly service. Everyone worked with our situation, and it was made possible to get my Car ?? Everyone worked with our situation, and it was made possible to get my Car ?? More

Has very good customer service. They get the work done in a timely manner. They keep the customer informed and there vehicle. They get the work done in a timely manner. They keep the customer informed and there vehicle. More

Supportive and easy to work with throughout the process. Always maintained communication and helped get me back on the road. Always maintained communication and helped get me back on the road. More

Always pleasant and quick. Went in for an oil change and wasn't pressured for anything else. Went in for an oil change and wasn't pressured for anything else. More

Nice work work s,,was done very QuickTime and the price was rite thank u price was rite thank u More

Dana Silva and Tony always take such great care with my car to get it detailed serviced or anything I need. Always with a smile, courteous, and so professional I highly recommend Lithia to all my friends car to get it detailed serviced or anything I need. Always with a smile, courteous, and so professional I highly recommend Lithia to all my friends thank you so much for taking good care of my car. I appreciate everyone there. More

Everytime I come Bob the manager at the service desk is amazing and very knowledgable. Had both our Grand and Wrangler in the shop and he got us taken care of with our warranty and got it done fast. Thanks amazing and very knowledgable. Had both our Grand and Wrangler in the shop and he got us taken care of with our warranty and got it done fast. Thanks Bob! More