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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,374 Reviews

2,374 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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July 09, 2025

no nonsense, staff out of their way accommodating very knowledgeable about the product cuurent generation and previous years, engines More

by JDDIERKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

July 06, 2025

My experience has been great every time I’ve come in. No waiting, friendly, helpful. More

by neileendashiell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 04, 2025

Ben has always taken really good care of my family. Work is always done in a very timely manor. Communication is always personable in a professional way. More

by wolfs.den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 04, 2025

Bob was rude and disrespectful. Kept calling me Buddy, after telling me my service was over $4,300. I will never bring my jeep back to you company. More

by jimthezonemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello Jimthezonemartin, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department, focusing on the level of customer care that you were provided with and the cost associated with the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 03, 2025

Tony was very helpful, any questions we had, he had all answers, he takes his time to verify the problem and resolve the issue. More

by CARLOSDURANG25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
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Jul 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

July 02, 2025

Best customer service! ! Michael was awesome. There was no shuttle available and I needed to get to work and Michael was all over it. Had me jump in my car with a great guy More

by JOHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2025

It only took 45 minutes from start to finish for my oil change tire rotation was great. More

by sue.sadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2025

The reason we come is because of Ben Owen's. We've been with him for 9ver15 years. More

by bessette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 30, 2025

These guys are always great. I can always expect them to meet or exceed the expectations that are set. More

by William Goodpasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2025

It’s always clean, people are friendly and they are efficient. Never have to wait too long to get an appointment which is amazing! More

by kkmassei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 29, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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