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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,474 Reviews

2,474 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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August 31, 2025

Nice place to take a car for maintenance, but appointments are difficult to get, not available for 1-2 days More

by JOSEANTONIOCARDENAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you found our maintenance service suitable. Please reach out to further discuss the scheduling concerns; we’re eager to help resolve any issues at Lithia Chrysler Jeep of Reno.

August 31, 2025

Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 31, 2025

Jose was just amazing and very helpful. Everyone was nice and got me what I wanted thank you. More

by LUCYBONEY435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us. We’re glad our team was able to help you get what you wanted at Lithia Chrysler Jeep of Reno.

August 30, 2025

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 30, 2025

The dealer was timely, identified and fixed the problem, and kept me informed. Great job! More

by Joearcher2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2025

Advisors are super hard to get a hold of and get any return call backs. More

by mycityat775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
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Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is important to us. We would appreciate the opportunity to discuss your feedback regarding the quality of communication you have experienced with our Service Department. Kindly email us with your preferred contact information at a time that best fits your schedule. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 30, 2025

The service in my vehicle was very good, so happy with service department. Best service More

by BETO_GONZALEZ-82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 30, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2025

Jared was an excellent service team member. He helped me every step of the way & made my experience pleasurable More

by stacialonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 30, 2025 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear that our team provided you with a great experience. Thank you for your kind words and support of Lithia Chrysler Jeep of Reno.

August 28, 2025

Oil change, Tire rotation and filter replacement…fast and easy!!!! appointment was easy as well … 5 out of 5 More

by rulasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember the service rep
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Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2025

Friendly and quick to respond when leaving a message and great staff to work with you More

by M.ANDERSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you found our team at Lithia Chrysler Jeep of Reno friendly and responsive. Thanks for the feedback.

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