Lithia Chrysler Jeep of Reno

Easy and Speedy Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual prob Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual problem. Luckily Bob figured out what it is so when I come back later I can get it fixed accordingly. More

Friendly service The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back More

service Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. More

Always great service. They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to ke They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to keep me a breast of the work being done and an estimation of completion. Easy in, easy out, thanks. More

2008 Jeep Liberty Robert Pearce was not only very polite, he was also very professional. He kept me informed throughout the process, as there was more work that needed Robert Pearce was not only very polite, he was also very professional. He kept me informed throughout the process, as there was more work that needed to be done than originally planned. More

Best car buying experience Always hated the car buying process. Never knowing if I was getting a good deal. But this time I was very pleased due to fact that I educated myself b Always hated the car buying process. Never knowing if I was getting a good deal. But this time I was very pleased due to fact that I educated myself before I went and I had an excellent salesman who was willing to work with me and mad the process easy and fast More

Quick Easy Service Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago and can definitely tell things have turned around. Will definitely continue coming here. More

Service oil change and smog It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked on other items I asked about when I brought my car in. More

Purchase I just bought a brand new Jeep Grand Cherokee from Lithia Chrysler Jeep. Neil was very easy to work with. I had been in several times and spoken with I just bought a brand new Jeep Grand Cherokee from Lithia Chrysler Jeep. Neil was very easy to work with. I had been in several times and spoken with him. He knew I was not going to rush to buy something that was not exactly what I wanted. I made an appointment to see him Tuesday and happily walked out with a vehicle that we will have for many, many years to come. He was great to deal with. More

Service I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several t I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several times for recurring issues with the tire pressure sensor system. Reno Dodge could not get it right. They chipped the paint on my driver's door one of the five different times in six weeks that I had to drop the truck off for repairs. I will not return to Reno Dodge, or ever use their new dealership opening in Fernley, where I live. I had been taking my other Dodge vehicles to Lithia Chrysler Jeep of Reno for service for years, and I will continue to do so. The folks in the service department are always friendly and helpful, and the lifetime oil change program is certainly a great deal! More