Lithia Chrysler Jeep of Reno

I keep coming back I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get m I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get my vehicle serviced... since I was heading out and going to be driving today from Carson City to Michigan... Bob, not only was able to get me into service my vehicle on such short notice he had the mechanics do a thorough inspection plus an oil change to make sure I would have safe travels... I love coming to Lithia Chrysler in Reno... I live in Carson City I could go elsewhere but each and every time I get service at Lithia I'm treated like royalty.. I am not related to Bob Pearce, nor was I given cash to write this review... I just want everyone to know how fabulous Bob is while he's working at Lithia Chrysler..... he treats you special he treats you kind and he makes sure you get taken care of with a smile.... I keep coming back because when I leave I know my vehicle and I have been in good hands.. Thank you Bob for everything and continue to do what you do best and that's customer service... I'll be back ... :) More

Buying made easy If you are looking for a great vehicle buying experience all the way around this is your place! Our sales representative Ruben took his time with us, If you are looking for a great vehicle buying experience all the way around this is your place! Our sales representative Ruben took his time with us, explained and asked us questions on what we where looking for with no pressure. Once we found what we wanted Joe Green made the rest of the purchase assuring and relaxing. Matt was wonderful at explaining everything in finance too us. The customer service has been great! Thanks again all of you! More

Charlie is the best Charlie always takes good care of me when I come in and he really seems to care about his customers. He is and always has been the best! Charlie always takes good care of me when I come in and he really seems to care about his customers. He is and always has been the best! More

Excellent as usual Derric is most knowledgeable & friendly- not our first time working with him- helpful always. Makes you comfortable & works to make the visit ( purch Derric is most knowledgeable & friendly- not our first time working with him- helpful always. Makes you comfortable & works to make the visit ( purchase) as speedy as possible. More

Found It, Liked It, Bought It We knew what we wanted, we knew the pricing we were getting was fair for the market and the experience was pleasant and easy. I've been through a lot We knew what we wanted, we knew the pricing we were getting was fair for the market and the experience was pleasant and easy. I've been through a lot of car buying in my life and this was the easiest and most pain free ever. Colby and Cory know their products, know their processes and handled both with ease and gave us what we wanted. They made this experience what it was, simple. More

Friendly and on time Not to expensive and the work was reliable. They did not try to sell you more than you needed. Appointment was on time and service was completed in a Not to expensive and the work was reliable. They did not try to sell you more than you needed. Appointment was on time and service was completed in a timely manner. More

Everyone was very helpful and thoughtful We made a appointment and when the time came for me to take the car in everything went very smoothly. Customer service was great. They always seemed We made a appointment and when the time came for me to take the car in everything went very smoothly. Customer service was great. They always seemed to be happy to help me. I would recommend this service department to any one. More

Very Happy I was very happy with the service done on my Jeep. Charles Sebastian is very knowledgeable and friendly I have ha very good experiences in the servi I was very happy with the service done on my Jeep. Charles Sebastian is very knowledgeable and friendly I have ha very good experiences in the service dept.. More

Used car Staff was friendly, patient and helpful. Answered all questions asked. Always seemed like they were happy to spend time with all customers. Overall gr Staff was friendly, patient and helpful. Answered all questions asked. Always seemed like they were happy to spend time with all customers. Overall great experience! More

Good service, high prices Made an appointment to have a 30K mile service done on my Jeep on the computer. When I took it in Mr. Pearce explained what needed to be done and sai Made an appointment to have a 30K mile service done on my Jeep on the computer. When I took it in Mr. Pearce explained what needed to be done and said it would take about a half a day to complete. He was vary knowledgeable and pleasant to deal with, He said the courtesy van would give me a ride home, which it did. The service was completed earlier than expected and I was called to come get it. I would recommend this service department to any one although I think the prices are too high. More