Lithia Chrysler Jeep of Reno

Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike other reps we have had, he never gets too busy to forget to call when the car is ready! He makes the experience pleasant! More

Awesome Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. More

Excellent and Professional Excellent experience from first contact to purchase. Purchased many vehicles over the years, Very impressed with Brian and Scott's professional attent Excellent experience from first contact to purchase. Purchased many vehicles over the years, Very impressed with Brian and Scott's professional attention to detail, searching for the best vehicle to fit my needs instead of upsetting to other models. More

Finally Satisfied I purchased a truck from here. PJ was easy to work with I got the truck I needed. The deal could have been a little better but no complaints. I purchased a truck from here. PJ was easy to work with I got the truck I needed. The deal could have been a little better but no complaints. More

Best Experience EVER!!! My current car was on hospice, let's say I was on borrowed time with it. I went in to see Andrew Eddy, and it was the best car buying experience ever! My current car was on hospice, let's say I was on borrowed time with it. I went in to see Andrew Eddy, and it was the best car buying experience ever!!!! No pressure, no gimmicks, just a helping, understanding approach at what my needs were, what my price range was I was working with, and it was just that easy!!! I left that day with a loaner car that would provide reliable, safe transportation for me until my new purchase was detailed and ready to go for me. The loaner vehicle was amazing in itself!!! Talk about 5 star service!!! When Andrew informed me my car was ready for me, I went down and my car was beautiful, shiny and all ready for me to pull out of the lot and on with my life. You guys made me feel like a VIP!! I wish all of life's challenges were handled so easily! Thanks Andrew, you're amazing! And thank you Lithia Chrysler Jeep of Reno, for making a huge impact in my life, when it felt as if it was falling apart! I would highly recommend this dealership, and Andrew Eddy in particular if you want to experience VIP treatment. More

Quick Service & Great Communication My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with ge My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with getting my services completed. Bob also communicated with me and letting me know what else I needed to get done and by far everything else I was impressed with is they completed before the estimated time they have given me which was great! Thank you Bob! More

Recall I had to move my appointment at the last minute. Remy and Bob were incredibly accommodating and offered to get my Jeep in on the following Saturday mo I had to move my appointment at the last minute. Remy and Bob were incredibly accommodating and offered to get my Jeep in on the following Saturday morning. Since it was late notice (on my part), I fully expected and planned to not have my vehicle back for a few hours. Within an hour, service was complete. Very impressed! More

Great Service I needed to get my Jeep Rubicon serviced before my wife took it on a long trip. Lithia Jeep was able to accommodate my short time requirement and fit I needed to get my Jeep Rubicon serviced before my wife took it on a long trip. Lithia Jeep was able to accommodate my short time requirement and fit in my car for its service. Great service. More

Jeep died AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! T AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! Thank You !!!! More

My little blue jeep! Nick always has a smile and if I have questions, he answers them honestly! I value his opinion in taking care of my jeep! Loyal customer forever! Nick always has a smile and if I have questions, he answers them honestly! I value his opinion in taking care of my jeep! Loyal customer forever! More