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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,753 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,753 reviews

October 03, 2020

Great experience. Unfortunately my husband had to work and couldn't be there to sign papers they were nice enough to send a gentleman out to Fernley to meet with us after my husband got off work to sign p More

by Glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your outstanding experience with us! We are glad to see that our team went the extra mile so your husband wasn't inconvenienced with leaving work! Congratulations on your Jeep!

September 28, 2020

Working with Charlie gives me the convidence my car is well taken care of and I am safe on the road. Glad I found someone I can trust. More

by barbtrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Lithia Chrysler Jeep of Reno responded

You can definitely trust us with any automotive needs. Thank you for your feedback for Charlie! If there is anything else we can help with in the future, please do not hesitate to reach out!

September 26, 2020

They always treat me as if I am a priority. They are polite and work with my schedule. Joe and Jon are top notch people More

by shelley.sedano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
Sep 27, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the amazing review, Shelley! We will be sure to thank Joe and Jon for providing you with excellent service. We look forward to working with you again!

September 24, 2020

Greg & Ben, the service managers knew their stuff. They gave me a friendly greeting. They asked my problem. They put a mechanic to work. They told me how much longer twice. Finally they said it was under w More

by Clbolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben & Greg
Sep 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Greg and Ben for providing you with excellent service. We look forward to working with you again!

September 19, 2020

Ruben and Hazi made the buying experience very quick and effecient. Great price for my new Jeep and great value for my trade in. Highly recommend both of them and Shout out to Ben in the Service department. More

by Erich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazi, Ben, Matt Spratt
Sep 19, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review, Erich! We will be sure to thank Ruben, Haz, and Ben for providing you with excellent service. We look forward to working with you again!

September 16, 2020

The service department is great. Bob is a great guy and the service was fast. The waiting room is clean and comfortable plus WiFi is a great touch so I can keep working. More

by Nrombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Lithia Chrysler Jeep of Reno responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Bob in particular. Glad to hear your ride is tuned up and back on the road in superb condition! Thank you for choosing to bring your business to us, we love our customers!

September 12, 2020

It was a easy process and friendly staff that were helpful. The whole process took less time than I have been used to in previous experiences. More

by Smilee4377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Spratt
Sep 12, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 06, 2020

Some hesitate to take their vehicle to a dealer; however, I've always been treated fairly by Lithia Jeep and wouldn't hesitate to take my vehicle there. More

by scasper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lahr in service...5 stars
Sep 06, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 06, 2020

Very friendly professional service. Bob was a pleasure to work with and quickly responded to a question I had via e-mail after making the appointment. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback, Neil! We are happy to know that you had a good experience with us and with the help of Bob who was a pleasure to work with. We hope to see you again soon!

September 03, 2020

I came in for an oil change and tire rotation on my 2020 Cherokee Latitude. Everything was great except for one problem. You didn’t rotate my tires like I requested. More

by hunterdaniel100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Lithia Chrysler Jeep of Reno responded

Hunter, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

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