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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,758 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,757 reviews

May 22, 2021

Robert was very friendly and knowledgeable of the products. Don was personable and accommodating. They were helpful in helping us getting through the paperwork and financing. More

by Yonkers2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Spratt
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May 23, 2021 -

Lithia Chrysler Jeep of Reno responded

Thanks so much for the positive review! We strive to provide our customers with the best buying experience possible. Congrats on your new vehicle!

May 22, 2021

Great experience for purchasing a new car. In and out in an hour or so total. Ruben made it as easy as one can throughout the process. Not too much back and forth on financing (always going to be some dicke More

by toddemcintosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
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May 24, 2021 -

Lithia Chrysler Jeep of Reno responded

Todd, thank you for taking the time to write a great review! We're glad to hear Ruben and Ken were able to help you find a great vehicle and were able to make your overall experience at our dealership great and ways. If you ever need help with your new vehicle, feel free to give us a call at Lithia Chrysler Jeep of Reno.

May 14, 2021

The service Dept is very efficient and super good at getting things done in a timely fashion. They are very respectful of my time and money More

by Kpfconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 15, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive feedback. Your satisfaction means everything to us, so we are pleased to hear that our service department was efficient and timely. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to continue to assist with all of your future automotive needs.

May 14, 2021

Awesome experience, awesome team.. I’ve been buying cars from the same guys fir 23 years.. Tony Moore, Robert Black and my new friend Kenny Rose.. Thank you!!! More

by Nichole McDade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Moore
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May 15, 2021 -

Lithia Chrysler Jeep of Reno responded

Glad everything went well! We definitely strive to provide a buying experience like yours to all our customers. We look forward to working with you in the future.

May 08, 2021

No one can beat their service. Charlie takes care of his customers; I can trust the work that’s done and the price is reasonable. More

by mslindashields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear about your recent experience with Charlie. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to see you again.

May 07, 2021

Sean was great helping me during the whole buying process.. we were able to make a deal on the exact car I wanted and went above and beyond answering all my questions and informing me on all the feat More

by miketourin428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
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May 08, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi Mike, Thank you for your positive review. We strive to create a customer driven experience, therefore we are pleased to hear that Sean was able to go above and beyond your expectations while keeping you informed. We appreciate your recommendation. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to see you again.

May 04, 2021

Awesome!! Third car purchased from Robert Black. Deal was closed in half an hour. No pressure and am completely happy. Will continue to come back. More

by Srupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Spratt
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April 25, 2021

Since 2015 I have made all the service appointments for my 2014 Jeep Grand Cherokee with Charles Sebastian. I have always been made to feel like my car and I will be well taken care of here. More

by catwalk1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good service experiences with us at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

April 17, 2021

I was pleased and satisfied with my new car. I like that they took out the time I understood what I needed and what I want it and help me guide me. More

by griggsa43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We truly appreciate your business and welcome you back whenever you need help.

April 16, 2021

Brian Bowley- I was Andrew Eddy's customer in 2019 with a 2012 used Liberty purchase....I just went back and he has left to return to Redding California......... In comes Brian Bowley....... I had even more More

by jdemes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bowley- Sales
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Apr 17, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for visiting Lithia Chrysler Jeep of Reno, Jim! We will be sure to thank Brian for helping you get your Grand Cherokee. We can't wait to work with you again!

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