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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
1,957 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,957 reviews

June 02, 2024

Great sales and selection and doing everything they could to help me out with a trade in that had issues. More

by EZHAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Helpful
June 01, 2024

Charlie is always most professional and knows how to take care of my 25 year old cherokee More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to know our team is meeting your expectations with your Cherokee. We appreciate your feedback and value having you as a customer.

Helpful
June 01, 2024

Charlie well prepared. Clean waiting area. All staff friendly. Work completed as described and correctly More

by tyoung20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the cleanliness and friendliness at Lithia Chrysler Jeep of Reno. We are glad to hear that your service was completed satisfactorily.

Helpful
June 01, 2024

Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services . More

by JoeG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about the service at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our team's dedication to meeting customer needs. Feel free to reach out for any further assistance.

Helpful
June 01, 2024

Robert Pearce has been very helpful in taking care of my jeep. Robert thanks again for all your help. More

by WILLGOMez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that our team was able to assist you effectively with your Jeep needs at Lithia Chrysler Jeep of Reno. Thank you for sharing your positive experience. We appreciate your feedback and look forward to assisting you again.

Helpful
June 01, 2024

Bob was very knowledgeable and kept me informed along the way. Shop was clean and well organized. More

by tsmith.shc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. It's great to hear that our team provided helpful service and that you appreciated the cleanliness of our shop at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us.

Helpful
June 01, 2024

Hands down the best dealership. This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!! More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno once again and recommending us. We appreciate your continued trust in our dealership.

Helpful
June 01, 2024

Friendly and efficient service. Reasonably priced oil change performed in a timely manner from an online appointment. More

by MikeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the oil change service at Lithia Chrysler Jeep of Reno. We're glad to hear about your positive experience with our efficient scheduling and pricing. Your input is greatly valued.

Helpful
June 01, 2024

Normally great service. This time was not. Someone on the phone gave me wrong instructions More

by MEGHANNTHIBODEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know is name. He barely looked up from his desk
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We appreciate you taking the time to share your review and are happy to know that you normally received great service from our team. However, we would like to learn more about your interactions with our team when calling for instructions. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
June 01, 2024

The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in. More

by Chrisasalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. Given the chance, we would like to speak with you about your recent visit to our Service Department regarding the level of customer care you received. Please send us your preferred contact information so we can discuss this matter in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

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