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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,759 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,759 reviews

February 21, 2022

Unexpected problems with my 2021 gladiator. Bob was very understanding and went above and beyond to accommodate me. Got me a loaner and got my vehicle back to me in a timely manner. Thanks. More

by Buffpapa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback! At Lithia Chrysler Jeep of Reno, our staff always strives to go above and beyond with efficient and professional service to assist. Reach out to Lithia Chrysler Jeep of Reno for any auto needs in the future, and happy driving!

February 17, 2022

Junior and Dirk are great. My wife and I both bought vehicles from them. They are very informed, always willing to help, and made the buy process very easy. The floor manager i More

by Gio136
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior, Matt Spratt
Feb 18, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi there, We hope that you and your wife enjoy your purchases, Thank you for choosing Lithia Chrysler Jeep of Reno and please let us know if we can be of any further assistance.

February 17, 2022

Kenny was very helpful with my purchase of my Jeep Wagoneer! He even meet with me the following week to go over the cars options. Highly recommend him, he’s very knowledgeable. More

by hbfeatherhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback and recommendation! Our Sales Team at Lithia Chrysler Jeep of Reno always strives to provide helpful and knowledgeable support to assist throughout the car-buying process. Reach out to Lithia Chrysler Jeep of Reno for any auto needs in the future, and enjoy your new Jeep Wagoneer!

February 16, 2022

I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D More

by RenoKiwi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Freedman, Nick Peele
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

Feb 17, 2022 -

RenoKiwi72 responded

I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.

February 16, 2022

Very pleasant experience. Ruben was very receptive and professional. Lithia provided the best car buying experience we ever had. Will definitely use their service again. Ruben More

by Bahassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
Feb 16, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great vehicle and was able to make your overall experience at our dealership the best. If you ever need help with your ride, feel free to give us a call at Lithia Chrysler Jeep of Reno.

February 16, 2022

Robert was great ! He let us know about how long it would take to service our car. And made sure it was washed when we got it back. He was very easy to talk to and und More

by Calvert1948@icloud. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi, We are so glad to see our Service Team made such a positive impression on you! We pride ourselves on the high-quality customer care standards we maintain here at Lithia Chrysler Jeep of Reno, and it is wonderful to know you received nothing less. Our Service Department is always here to help with all of your service needs.

February 16, 2022

Quick and responsive team that wants to help you get your jeep back up and running. Ben was vary helpful and communicative. More

by forresttdepriest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owens, Ben
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello, It makes us happy that our Service Department could get you back on the road in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to seeing you again.

February 12, 2022

We had an awesome sale with Colby. He is very nice and knows what he is talking about. I We would surely recommend him to others. Thank you Colby!! More

by brtott
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Lithia Chrysler Jeep of Reno responded

Your recommendation and positive feedback are greatly appreciated! Our Sales Team at Lithia Chrysler Jeep of Reno always provides knowledgeable and professional service to assist with the purchase process. Reach out to Lithia Chrysler Jeep of Reno in the future for any auto needs, and enjoy your new vehicle!

February 07, 2022

I had one of the best experiences in buying a new car at Lithia. We hashed out all the details over the phone so the process was quick and simple. Steve even picked me up at the airport to take delivery on More

by Schackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Our experience was very professional straightforward and accommodating. Would highly recommend allowing Lithia to service your new or used card needs. More

by Josh Swayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello Josh! Thank you for your kind words! We are happy we could help. We are pleased to learn your experience was accomodating and on a professional level. We look forward to serving you again in the future here at Lithia Chrysler Jeep of Reno.

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