Lithia Chrysler Jeep of Reno

Roman and Dirk were Extremely helpful in the purchase of our 2022 Jeep Rubicon. Roman let us test drive two different vehicles, gave us plenty of time to make our decision without any pressure . When my hu our 2022 Jeep Rubicon. Roman let us test drive two different vehicles, gave us plenty of time to make our decision without any pressure . When my husband finally made his decision Roman made it very easy and very comfortable doing the paperwork and my husband was in and out very quickly and drove home excited to go out and get his new baby as muddy as possible! Not only was Di and Roman a big part of us buying this vehicle, they made sure that we got all of the appropriate rebates available and made sure that the price was a lot less than we expected! I believe it was the next day or two at the max that Roman called Liam personally to see how he was liking his new jeep and he also kept in touch with us to see how things were going. I’ve never had service like this before! My husband was a very dedicated Toyota customer for seven years but now we are a Jeep family as I have a 2017 Jeep wrangler and so now we’re a dedicated Jeep family! I hope that the general manager reads these reviews; our review paperwork never came in our email so I was unable to rate these two fine gentlemen. They are exemplary at what they do! Dirk was on vacation however he was in touch with me via text and giving me ideas about questions that we needed to ask, got is in touch with Roman, and kept in touch with in touch with Roman to make sure that we were happy. If we decided to make a purchase, again there was still no pressure to buy. I wish that all dealerships had sales people like the two people that you have on your sales team and they set the bar very high for your own team then I’m sure he’s already excellent in their own way. Thank You Lithia Chrysler Jeep of Reno. you make buying a vehicle, especially during this hard difficult time in our country and in the world a much easier experience and we appreciate you and especially these two young gentlemen very, very much! More

Lithia Reno Jeep is the best Jeep dealer and shop around. I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering que I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering questions, and work quality is top notch. They always go above and beyond.. More

Great purchase experience. Robert very knowledgeable, helpful and comfortable to work with. Helped me find the Jeep I wanted. Answered every question straight forward. No p Robert very knowledgeable, helpful and comfortable to work with. Helped me find the Jeep I wanted. Answered every question straight forward. No pressure. Second purchase with Robert. More

I have been a Ford girl all my life. Decided we wanted to try a Jeep Wrangler Rubicon 4 door Diesel. Contacted the dealership, worked with Jose Conteras. He sent me window stickers unti Decided we wanted to try a Jeep Wrangler Rubicon 4 door Diesel. Contacted the dealership, worked with Jose Conteras. He sent me window stickers until I found the one we wanted. Worked with Tony in finance to get the deal we were comfortable with. Paid a deposit. Expected the car in 6-8 weeks. Came in less than 4 weeks, had it clean and ready to go the next day. Less than 2 hours to drive out the door in our new Jeep! Thank you Juan Saenez in getting the paper done quickly, effecient, and friendly. Great people, really want to earn your business! I might have Jeep running in my blood now instead of blue ovals! More

Excellent job work was performed on time in my truck was in good condition when I left in good condition when I left More

Excellent service, I recommend them, if you are buying or need service for your car, this is the best place. If you want to buy a car look for Robert Black. need service for your car, this is the best place. If you want to buy a car look for Robert Black. More

Kenny is very respect full and knowledgeable. He helped me through the process of buying and picking out which Gladiator suited me. Thank you Kenny He helped me through the process of buying and picking out which Gladiator suited me. Thank you Kenny More

Excellent purchasing experience. Brian Bowley did a fantastic job from start to finish. He was very knowledgeable, helpful, and followed through on every commitment made. I highly Brian Bowley did a fantastic job from start to finish. He was very knowledgeable, helpful, and followed through on every commitment made. I highly recommend Lithia and Brian. More

My car was out of warranty with only 23000 miles it, when an expensive part failed. Charlie contacted Chrysler and got them to cover the repair. Charlie provided outstanding customer care. when an expensive part failed. Charlie contacted Chrysler and got them to cover the repair. Charlie provided outstanding customer care. More

I lost my key fob to my 2017 Jeep Wangler and Greg from Service was able to get me in the same day and get me in and out in 30 minutes. The service was excellent and this is why I bought my Jeep from th Service was able to get me in the same day and get me in and out in 30 minutes. The service was excellent and this is why I bought my Jeep from them. More