Lithia Chrysler Jeep Dodge RAM of Klamath Falls

Service Dept Our first oil change (lifetime) ......... Service Dept could be more customer friendly. They need a better scheduling system giving customers a bett Our first oil change (lifetime) ......... Service Dept could be more customer friendly. They need a better scheduling system giving customers a better time window than "just leave our car all day". More

Parts I was told when the parts needed to repair my pickup came in I would be called to set up an appointment. I was not called when parts arrived. After w I was told when the parts needed to repair my pickup came in I would be called to set up an appointment. I was not called when parts arrived. After waiting several weeks I call to check status of parts. The part where in, when I asked way I was not call the person I was talking to could not answer the question. More

Car buying Stephanie was great to work with! She was friendly and took the time to let us try out several cars. She also followed up after the sale to make sure Stephanie was great to work with! She was friendly and took the time to let us try out several cars. She also followed up after the sale to make sure everything was working out with the car we purchased. More

Easy Hassle Free I have purchased my 4th vehicle at Lithia Dodge/Ram. It's rare that you can keep going to the same dealership and have the same salesman take care of I have purchased my 4th vehicle at Lithia Dodge/Ram. It's rare that you can keep going to the same dealership and have the same salesman take care of us. To top it off the general manager introduced himself an put in a great support effort for us and the dealership. Will definitely purchase here again. More

Lifetime oil change The service staff is always friendly & knowledgable. The only complaint I have would be the fact that so many people opt for the lifetime oil changes The service staff is always friendly & knowledgable. The only complaint I have would be the fact that so many people opt for the lifetime oil changes & the parking lot doesn't accommodate the volume of vehicles they service very well. It would be nice if they had another location for the oil changes....& would be nice to have a wash bay as well. More

Thank you so much for your great service. The service team is always very helpful, ready to listen and accommodating to my schedule. The shuttle vehicle is a great service to the customers as The service team is always very helpful, ready to listen and accommodating to my schedule. The shuttle vehicle is a great service to the customers as well. More

The service was excellent! We were given an estimate and the work was done exactly as promised. The price was very reasonable. We have always had good service with Lithia. We were given an estimate and the work was done exactly as promised. The price was very reasonable. We have always had good service with Lithia. More

Bad experience The experience I had was not good. The vehicle I purchased, sat for 2 weeks with nothing's done to it. After signing the papers, it was another 2 w The experience I had was not good. The vehicle I purchased, sat for 2 weeks with nothing's done to it. After signing the papers, it was another 2 weeks and the only thing that's was accomplished were the new seat belts (which I am thankful for) the originally issue was that my airbag light was on, and it's still on. When I went to pick up the vehicle, they couldn't find it no-one knew where it was. After sitting there for 30 + minutes, and technician came and asked if I owned the 2004 Honda and I said yes. He had the vehicle for 30 minutes and didn't know why they brought it to them. I have had the vehicle since 5/17. I believe there needs to be more communication between the sales associate and the techs when something needs to be done with a vehicle. I am not completely satisfied with my experience. More

Repeat Buyers Had a great experience as we do when buying Jeeps Or Ram trucks at this dealership. It is the only place we go to buy rigs. Had a great experience as we do when buying Jeeps Or Ram trucks at this dealership. It is the only place we go to buy rigs. More

Lithia Toyota is #1 At being #2!! I paid 1,800+ For a bumper to bumper service 09 Tacoma. 3 days later check engine light comes on. Service rep says "Meh" bring it in on At being #2!! I paid 1,800+ For a bumper to bumper service 09 Tacoma. 3 days later check engine light comes on. Service rep says "Meh" bring it in on Monday. Nope! I don't think so : ( More