Lithia Chrysler Jeep Dodge RAM of Klamath Falls

Changed engine and rear differential oil Great service. Good team of people in the service department. Service center is always busy because of the quality of work performed. Keep it up. Great service. Good team of people in the service department. Service center is always busy because of the quality of work performed. Keep it up. More

False advertising I called about an ad they had online that was a good deal. They said it wasnt updated and refused to honor the advertisment. Terrible service I called about an ad they had online that was a good deal. They said it wasnt updated and refused to honor the advertisment. Terrible service More

Great experience with Lithia Dodge Started with internet search and requested information about a specific truck, Michelle contacted me and setup an appointment to test drive the vehicl Started with internet search and requested information about a specific truck, Michelle contacted me and setup an appointment to test drive the vehicle. When I got there she had it running and ready to go! Great experience with the entire staff! More

Service and Repair (recall) I took my 2016 Jeep in for an oil change and found out about a recall. scheduled the work and they told me it would be about an hour and a half. i wai I took my 2016 Jeep in for an oil change and found out about a recall. scheduled the work and they told me it would be about an hour and a half. i waited. it right about an hour and a half! they apologized for taking so long! I always have great service when i go in. The staff in the service department and the repair department are always courteous and professional! Great crew! I've purchase several new vehicles there and have never been disappointed! whenever i have a problem they always take care of it right away. More

Worked harder to get my Jeep 2 other Lithia dealers in Oregon couldn't find the color and features wanted, but K Falls found one in Nevada and trucked it here in 3 days. I got to 2 other Lithia dealers in Oregon couldn't find the color and features wanted, but K Falls found one in Nevada and trucked it here in 3 days. I got to dealer a couple of days later and checked it out , liked the price, wrote a check , and now own 2017 Patriot. Thanks guys you are great. More

Service and repair Thank you for your service - the service department is always very accommodating. I trust that the technicians who work on our vehicles are capable a Thank you for your service - the service department is always very accommodating. I trust that the technicians who work on our vehicles are capable and knowledgeable of the product. More

dodge service Dropped my Dodge Ram off for service work. Approximitly 2 hours later they called and said my service work was complete..Had fuel filter replaced, fro Dropped my Dodge Ram off for service work. Approximitly 2 hours later they called and said my service work was complete..Had fuel filter replaced, front and rear diffs. service and lube oil and filter done...very efficient... and the employee John was excellent to work with... More

Stranded in Klamath Falls On our vacation, we broke down at Crater Lake. After being towed to Kalmath Falls, we decided our old 1995 Dodge Ram needed replacement. I called Lith On our vacation, we broke down at Crater Lake. After being towed to Kalmath Falls, we decided our old 1995 Dodge Ram needed replacement. I called Lithia and spoke with Tony Zito. He picked us up at the tow yard and drove us to the dealership. We looked at a number of trucks before deciding on a new 2500 Ram. The paperwork went smoothly and painlessly. We were happy with the price that we settled on. We still needed a hitch installed so we could get our fifth wheel trailer home to Southern California. There was a small glitch getting the parts, but it was not the fault of Lithia. Alfredo in the parts department made every effort to get the parts as soon as possible. Due to the need to get both the trailer and our old truck home, we put 3600 miles on the new truck. It performed flawlessly. The entire experience could have been the biggest headache of our lives and it was not without a number of trying situations. The staff at Lithia in Klamath Falls helped to ease many of the problems that we encountered. Two thumbs up!! More

Dealership went above and beyond Bought a new Renegade-Dealership found a major flaw with our purchase-the Dealership ordered the new part and had it installed without any problems in Bought a new Renegade-Dealership found a major flaw with our purchase-the Dealership ordered the new part and had it installed without any problems in a timely matter(considering the part was on a brand new Jeep). Someone had removed part of the fuel system to steal the gas from the Renegade, they ordered the part and returned the Jeep too factory condition, outstanding service, was kept informed of the situation thru out-Thank you More

the BEST This dealership, its salesmen, and service representatives, are topnotch. Not to mention the products that they sell and service that they perform is This dealership, its salesmen, and service representatives, are topnotch. Not to mention the products that they sell and service that they perform is of great quality. More