Lincoln of Paramus
Paramus, NJ
202 Reviews of Lincoln of Paramus
Great Buying Experience We took my wife's MKT into Prestige Lincoln Saturday morning for an oil change. While waiting, we looked at the pre-owned cars on premises and a 2013 We took my wife's MKT into Prestige Lincoln Saturday morning for an oil change. While waiting, we looked at the pre-owned cars on premises and a 2013 Explorer caught my eye. An hour later I bought the car. Everyone we dealt with in the sales process was terrific. Frank gave us a very good price for the new car, a generous allowance on our trade in, and he made every effort to ensure our complete satisfaction with the new car. Cristina did a fabulous job of facilitating the deal and making sure we understood all the new car's features. And as the Business Manger, Susan was very pleasant to work with. At no time throughout the process did we feel any pressure to buy. All in all, our interaction with all the professionals at Prestige Lincoln was a great experience. We highly recommend this dealership. More
Knowledgeable Professional Pleasure to do business with Leased a new Lincoln MKZ from Prestige Lincoln and was very pleased with the experience. My sales person Cristina DeMeo was very helpful, knowledgeabl Leased a new Lincoln MKZ from Prestige Lincoln and was very pleased with the experience. My sales person Cristina DeMeo was very helpful, knowledgeable and professional. I was very impressed with the entire experience from entering the showroom and being greeted by Cristina until we met Susan Veaz the business manger to close t deal. I would recommend this dealership to anyone in a heartbeat . John (Pat) Brislin More
Highly Recommended I can honestly say I've never had a more positive experience when it comes to getting my car checked out. I always dreaded problems with my car solely I can honestly say I've never had a more positive experience when it comes to getting my car checked out. I always dreaded problems with my car solely because I didn't want to be squeezed for every last penny. But at Prestige Lincoln, I didn't feel that way at all. They took really good care of me and their service was truly impressive! The entire process was so easy and convenient, I wouldn't dare take my business else where. I want to give high praise to Richard, Peter and Sam who were immensely accommodating and a genuine pleasure to deal with. I no longer stress car trouble- I can depend on the team here at Prestige Lincoln. More
Had my 2011 Ford Explorer towed into the dealer ship. What a beautiful experience I encountered when Prestige Lincoln of Paramus was recommended to me. Outstanding Customer Service from Sam and the entir What a beautiful experience I encountered when Prestige Lincoln of Paramus was recommended to me. Outstanding Customer Service from Sam and the entire staff. Everyone I encountered was professional, knowledgeable, helpful, friendly and a breath of fresh air. It has been a long time since I have received this level of customer service. The dealership where I purchased my vehicle didn't even give me the curtisey of a return phone call after I left two messages that it was aurgent that I schedule service on my vehicle. More
Switch and Bait This seller posted a 2013 Lincoln MKX up for auction on eBay. The auction had no reserve. I was the highest bidder at auction close, So I won the car This seller posted a 2013 Lincoln MKX up for auction on eBay. The auction had no reserve. I was the highest bidder at auction close, So I won the car Right? WRONG! First thing the next day I start getting calls from the dealership, I answer and they say " Hi this is Frank from Prestige , I see that you are INTERESTED in the 2013 Lincoln MKX." I reply with no, "I'm not interested in the MKX, I bought the MKX in the auction and I need to pay and arrange shipping" They reply with " oh, well we are not going to sell the car for the auction price, we will need 8K more to reach a reasonable price to sell" I continue to get several calls reading from the same script, they refuse to accept my payment of $21,200.00, then demand $29,900.00, when I refuse to add $8,700 to the deal, they open a non paying bidder case against me. How can you open a non paying bidder case when you won't accept the legally binding auction price? I had to wait 7 days to post negative feedback, and as soon as I did, so did several others with the EXACT same story! This is a dealer that will do anything to get you interested and then raise the price, and try to charge outrageous fees not listed in the auction conditions! They seem to be practicing BAIT AND SWITCH techniques, I strongly urge you to move on and find another seller! More
Owner / Christina knew little about a car on the lot Didn't know what a limited package was on a sports car. Sold the car to another buyer when we agreed on a deal. Horrible. Didn't know what a limited package was on a sports car. Sold the car to another buyer when we agreed on a deal. Horrible. More
My 2015 Lincoln MKX purchase was first class! I was very impressed with the level of first class service, the attention to detail and the ease of the transaction I experienced when I purchased my I was very impressed with the level of first class service, the attention to detail and the ease of the transaction I experienced when I purchased my 2015 Lincoln MKX. Ariel was my sales person and did an exceptional job at being transparent and understanding my needs and respecting my bottom line. Susan amd Mohamed were exceptional, professional and honest as well. The overall presentation of the dealership and the attention to detail was impressive. Ariel was incredibly helpful and took the time to accomodate me and even assist with helping me program the technology the vehicle came with before I drove off the lot! What a pleasure doing business with these folks! More
Great People, Great Service, Great Management Great people here. Leased a 2016 Lincoln MKZ. Honest sales team, aggressive pricing. Very smooth transaction from the moment I walked through the d Great people here. Leased a 2016 Lincoln MKZ. Honest sales team, aggressive pricing. Very smooth transaction from the moment I walked through the door to the moment I left with the car. Special shout out to Ariel who was great to deal with, not your typical car salesman, honest and straight to the point, and gave me a great deal! Also would like to recognize Susan and Charlie for their great service. Best experience I have ever had at a dealership! More
the worst don't even think about it worst eBay service They never keep their word , they going to make highest number what so ever... don't even think about it worst eBay service They never keep their word , they going to make highest number what so ever... More
Lease of 2016 Lincoln MKZ I was very impressed with the professionalism and courtesy afforded me by Charles Dellow, Cristina DeMeo. and Susan Vaez. Cristina took a great deal o I was very impressed with the professionalism and courtesy afforded me by Charles Dellow, Cristina DeMeo. and Susan Vaez. Cristina took a great deal of time to explain the workings of the car and Susan very patiently explained the many forms associated with the lease procedures. More