Lincoln of Paramus
Paramus, NJ
202 Reviews of Lincoln of Paramus
New vehicle search Kimberly was such a great sales person, assisted us every single step of the way. Test drive was fantastic and Kimberly answered every single one of o Kimberly was such a great sales person, assisted us every single step of the way. Test drive was fantastic and Kimberly answered every single one of our numerous questions. I would give Kimberly 6 for friendliness if there was one. While we didn't choose the vehicle that day, I am sure I am coming back to them soon. More
New Vehicle Purchase Walked into the dealership looking to purchase a new vehicle. Two vehicles of the same configuration that I was interested in were on site and availab Walked into the dealership looking to purchase a new vehicle. Two vehicles of the same configuration that I was interested in were on site and available for review. Christina DeMeo was my sales representative and was very helpful through out the entire process. When I returned several days later to pick up the vehicle there was a minor issue that prevented me from taking the vehicle that after noon. Christina and Rich made a quick decision and offered to switch over to the sister vehicle. After a quick inspection they had the vehicle detailed while we finalized the paper work. I left that afternoon as a happy customer from a dealership that makes the customer experience a priority. Thank you Prestige Lincoln More
Why Prestige Lincoln Attained its Name My experience at Prestige was phenomenal. Cristina DeMeo, our sales executive, and Rich, our financial representative, were so knowledgeable, friendly My experience at Prestige was phenomenal. Cristina DeMeo, our sales executive, and Rich, our financial representative, were so knowledgeable, friendly, and genuine. Will certainly give them my business again in the future because my family and I felt like we were in good hands from start to finish. I would highly recommend Cristina as a sales executive as she was a wonderful resource from start to finish. The facility there is also immaculate:clean, well-kept, modern, and very conducive to an overall experience that you think Lincoln would provide. Thank you Prestige! More
Above all the rest My husband and I were in the market for a new vehicle. We needed something that would accommodate ourselves and our three active children. We wanted My husband and I were in the market for a new vehicle. We needed something that would accommodate ourselves and our three active children. We wanted to make a smart choice, something price worthy without compromising luxury and beauty. We explored many dealerships and several different automobiles and we discovered car shopping is not easy! How can you really trust the person sitting across the desk from you? ... How can you be sure you are getting the best price? There IS no way to be absolutely sure ...but for us it's a feeling, its' the energy in the atmosphere and the vibe. We all work hard for the money we earn and we were unwilling to hand it over to someone we didn't feel safe with. - When walking into Prestige Lincoln in Paramus - we got the "feeling". We were greeted by genuinely kind people (every employee acknowledged us - with a warm and simple "Hello"). They allowed us to peruse the showroom and answered any question we had - (and there were a lot). Did I mention the showroom was immaculate and stocked with snacks, water, coffee and more. It felt real, the sale people really seemed to enjoy answering our questions while educating us. Our sales person had such a patient & calming influence -he made us feel safe. He was considerate, experienced, meticulous and trustworthy. The sales manager Charles Dello was so accommodating and knowledgeable, he worked incredibly hard to provide us with the best in all aspects of the deal. I have nothing but praise for the dealership and our sales person Ariel Guzman. Prestige Lincoln is reliable and a praiseworthy,experience - it's young and fresh - it's classy and classic. We love our vehicle and we will love the next one and the one after that and the one after that.... and so on! More
Friendly staff, pristine facilities, good lease price All staff members were friendly, courteous and patient. The sales and maintenance buildings were pristine in appearance. I turned in a 2013 Ford Tauru All staff members were friendly, courteous and patient. The sales and maintenance buildings were pristine in appearance. I turned in a 2013 Ford Taurus with one month remaining on the lease. The dealership assumed responsibility for the last payment on the Taurus. Cristina helped me lease the appropriate vehicle for me (2016 MKC) with the options I desired at a price that I felt was fair. Charlie explained details of the agreement and package options that I would be offered to buy at closing. The next day I signed documents and picked up my new vehicle. Cristina spent sufficient time with me explaining the features of my new MKC and answering my questions. More
Fabulous People! All my dealing have been above my expectations, Service and all the long annoying problems solved. so fast. I truly could not believe anyone would fix All my dealing have been above my expectations, Service and all the long annoying problems solved. so fast. I truly could not believe anyone would fix them ever. Will be a loyal customer. Introduce yourself to the Manager he is like non other. I purchased a new car and had three different cars repaired that were trouble for some time. More
Had higher hopes Very professional staff, clean facility and considerate amenities. I went in for an oil change and tire rotation. Markngs on the rim, not center cap s Very professional staff, clean facility and considerate amenities. I went in for an oil change and tire rotation. Markngs on the rim, not center cap showed rotation was not performed. I left two other dealers for similar reasons, i had higher expectations from Prestige. Im getting tired of putting my car on ramps and reinspecting to see if work was really performed. More
Left with a smile Christina was very knowledgeable,friendly and seemed genuinely happy for us. Susan was also very informative and sweet. We would definitely recommend Christina was very knowledgeable,friendly and seemed genuinely happy for us. Susan was also very informative and sweet. We would definitely recommend to anyone. Thank you for all of your help. More
my lease Pleasure to work with Manuel and Susan.Both were very courteous and very helpful on all aspects of my experience at Prestige Lincoln. Manuel was fanta Pleasure to work with Manuel and Susan.Both were very courteous and very helpful on all aspects of my experience at Prestige Lincoln. Manuel was fantastic to work with would recommend him highly. More
A Diamond Experience I entered the dealership without expectations, as my last car buying experience was not very pleasant. My plan was to purchase a 2016 MKZ Black Label I entered the dealership without expectations, as my last car buying experience was not very pleasant. My plan was to purchase a 2016 MKZ Black Label edition car. I was happily greeted by several people. This made me feel quite welcome. When I arrived the sales associate with which I had my appointment was already engaged with other customers. However, I was not left waiting as Charles Dellow, the sales manager, assigned another sales associate, Manuel Flores-Najera, to take me on a test drive in a model similar to the one I wished to purchase. Manuel was absolutely charming. After my test drive I met with my sales associate Christina DeMeo. She was amazing and on point. I next met with the finance manager Susan Veaz. She was super amazing and could not do enough to make my experience at Prestige Lincoln beyond amazing. I then left to go to my bank to get a check for my down payment. Now how would I get back to get my car? They sent their courtesy shuttle to collect me and even this driver was super. When I re-arrived Christina walked me though my new car in every aspect. They even set-up a demonstration of how the Active Park Assist worked. Ariel Guzman walked me through this and he was totally knowledgeable about every aspect of the vehicle and totally super. When I was finished, the general manager introduced himself to welcome me to his dealership. Mohamed Eltalkhawi was totally charming. All-in-all, my total experience was totally phenomenal. I highly recommend this dealership for anyone who is looking for a diamond experience. More