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Lia Honda Albany
Albany, NY
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,121 reviews
May 17, 2024
Worst! Dealership! Ever! DO NOT trust anything management tells you. They will tell you anything to make a deal and then not follow through. The Lia fa Dealership! Ever! DO NOT trust anything management tells you. They will tell you anything to make a deal and then not follow through. The Lia family has forgotten how to treat regular people decently and apparently that sentiment has rubbed off on their management team. I will NEVER be back to any Lia dealership and will tell everyone I meet to stay far away from Lia. My biggest regret is that I did not shop somewhere else. Unfortunately, I believed what they told me but they lie! More
by reillycmz
Employees Worked With
George Michaelides, Brendan Shields
Helpful May 15, 2024
I recently purchased a Honda CRV. My salesperson, Erin Burke, was very knowledgeable about the cars, patiently answered all my questions, developed a rapport with my husband and me, My salesperson, Erin Burke, was very knowledgeable about the cars, patiently answered all my questions, developed a rapport with my husband and me, was personable and professional, and took her time to make sure I was comfortable with my car. I would highly recommend her to anyone who was interested in buying a car from Lia. More
by ursillom
Employees Worked With
Dominick Cubello, Erin Burke
May 10, 2024
My wife and I had an appointment with Rob Dawes a sales rep at Lia Honda. He was there to great us. He spent from 11 AM until 3:30 PM taking care of everything we needed to do to get us from our old lease rep at Lia Honda. He was there to great us. He spent from 11 AM until 3:30 PM taking care of everything we needed to do to get us from our old lease into the new lease on a 2024 Honda Civic hatchback. He was excellent in all aspects. We both really appreciated the time he spent with us! More
by coamchml
Employees Worked With
Rob Dawes, Vincent Simeone
April 30, 2024
I stopped in to get information. Erin Burke helped me with my needs and showed me the Pilot I was interested in. Erin was friendly, professional, informative and helpful. I needed to Erin Burke helped me with my needs and showed me the Pilot I was interested in. Erin was friendly, professional, informative and helpful. I needed to loop in my wife who was not with me. She gave me options and alternatives. Once we knew we were interested in the pilot Erin worked with us to get the deal we wanted and purchase the pilot! More
by doug5955
Employees Worked With
Dominick Cubello, Erin Burke
April 29, 2024
They damaged my car while it was in the shop and they didn't show me the full damage, then I had to threaten to call the manufacturer to get them to fix it properly. Dishonorable behavior. didn't show me the full damage, then I had to threaten to call the manufacturer to get them to fix it properly. Dishonorable behavior. More
by Customer at Lia
Employees Worked With
George Michaelides
March 22, 2024
I would say that Brett Reihs was real patient with my decisions about picking the right car and ultimately was very easy going and helpful with my first purchase at a car dealership. Thank you so much Br decisions about picking the right car and ultimately was very easy going and helpful with my first purchase at a car dealership. Thank you so much Brett! More
by Damon
Employees Worked With
Khalil Rasouly, Brett Reihs Jr.
