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Lexus of Winter Park
Winter Park, FL
1,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,361 Reviews of Lexus of Winter Park
March 08, 2015
"Integrity and Professionalism" Charles Ream went above and beyond to accommodate the needs of my mother who purchased a car from him. We most appreciated his accessability, while n Charles Ream went above and beyond to accommodate the needs of my mother who purchased a car from him. We most appreciated his accessability, while not adding any pressure throughout the buying process. He was honest, knowledgeable and extremely delightful to work with. Charles stands out from the competitors we worked with because it was evident that he was more concerned with the happiness of the buyer and not just "making the sale." He also made the process very smooth and special by delivering the car to my mother who lives 45 miles from the dealership. He was prepared and rolled out the red carpet! Thank you Charles. More
by cpudding
Employees Worked With
Charles Ream
March 08, 2015
Wonderful car buying experience Charles is an outstanding salesman. He is friendly, helpful, and very patient. He delivered my car to my home in Rockledge, about an hours drive from Charles is an outstanding salesman. He is friendly, helpful, and very patient. He delivered my car to my home in Rockledge, about an hours drive from the dealership. He made an exceptional presentation and made me feel special. He encouraged me to call him with any questions and I have already done so. I feel very fortunate to own a Lexus and to have had Charles as my salesman. More
by Carol Roberts
Employees Worked With
Charles Ream
March 08, 2015
Excellent service experience!! This was the first time I had the pleasure of working with Jose Huertas and was very pleased with his handling my service needs. Very knowledgable an This was the first time I had the pleasure of working with Jose Huertas and was very pleased with his handling my service needs. Very knowledgable and friendly. Could not have ask for a nicer gentleman. I will request him again. A+++++++++ More
by PatiCakes
Employees Worked With
Jose Huertas
March 06, 2015
Best service ever and so friendly Wayne---thank you so much for your help. You are one of the reasons that this dealership is one of the top notch. I have bought many cars through th Wayne---thank you so much for your help. You are one of the reasons that this dealership is one of the top notch. I have bought many cars through the years and never have I dealt with a dealership so customer oriented. You are one of the reasons I will ALWAYS come back. More
by Ladybug
Employees Worked With
Wayne Kerr
March 05, 2015
Great Experience!!!!! It was a pleasure working with Charles! He and the staff of Lexus of Orlando were top notch. We are very pleased with our new Lexus! It was a pleasure working with Charles! He and the staff of Lexus of Orlando were top notch. We are very pleased with our new Lexus! More
by LA Bailes
Employees Worked With
Charles Ream
March 04, 2015
Professional and Efficient Kenny Huang is OUR Sales Rep!! We whole heartedly recommend Kenny and this dealership to any family or friends looking for a vehicle. We have purcha Kenny Huang is OUR Sales Rep!! We whole heartedly recommend Kenny and this dealership to any family or friends looking for a vehicle. We have purchased two vehicles here and the buying experience has always been professional, personable, and efficient. Kenny listened to what we were looking for in a vehicle and always made solid recommendations. More
by BJ
Employees Worked With
Steve Wofford, Brian in Business Office, Kenny Huang
March 02, 2015
Top-notch quality and friendly service All in all, to me excellent customer services are the main reasons I've been going back to Lexus of Orlando. This is my second GS from Lexus. Although All in all, to me excellent customer services are the main reasons I've been going back to Lexus of Orlando. This is my second GS from Lexus. Although the vehicle is among the best but it's the excellent services that have me loving Lexus, better yet Lexus of Orlando. When a dealer hired personal like Wayne Kerr, who always go above and beyond, it shows to me how much care my vehicle will received. The man is literally a perfectionist; he's always crafting the best routes and services for his customers and others. From the first time I've meet Mr. Wayne for service in my car to the most recent one, Mr. Wayne have always get the job done with great timing for me. When I go to Lexus of Orlando, I know with Mr. Wayne expertise and honest service, my vehicle will get the utmost best service available. I cannot praise Lexus of Orlando enough for having great employee like Wayne Kerr in their facility..... Thank you More
by Goarmy3rdID
Employees Worked With
Wayne Kerr
March 01, 2015
LEXUS..................BEST EXPERIENCE EVER Greetings Gary, Gary we met couple of months ago when I visited your dealer for the first time even though I was not ready then, but we kept in tou Greetings Gary, Gary we met couple of months ago when I visited your dealer for the first time even though I was not ready then, but we kept in touch and that was one of the reason I went back to your dealership. I want to express my thanks to you and your staff for the courteous and professional manner extended to me during my recent purchase of a 2015 Lexus IS from your dealership. I've bought quite a few cars in the 25+ years I've been a licensed driver. I can't think of an easier or more pleasant experience than the one my wife and I had with you yesterday 2/28/15. That's because there hasn't been one! You surpassed my expectations - delivering a car that was more and better than what we asked you to find for us! You stayed within our price range too! (That dosen't leave much room for dissatisfaction.) We are now committed future buyers of the Lexus brand from now on and I truly mean it. We'll eagerly anticipate returning in the years to come furthermore I really hope this is the beginning of a new friendship. Best Regards Andy More
by Andy
Employees Worked With
Gary Gordon
March 01, 2015
Lexus........ The BEST Greetings Jorge I just wanted to drop you a note to let you know how happy my wife and I have been doing business with you yesterday. I can honestly Greetings Jorge I just wanted to drop you a note to let you know how happy my wife and I have been doing business with you yesterday. I can honestly say that we have never written a letter of thanks to any other car dealer in the past. But we felt that after purchasing my new Lexus IS from you, that you had certainly earned our thanks. It is not very often in this day and age that a car dealer goes out of their way to help the customer in the way that you and your staff do. Your honesty and flexibility during the sales process and your continued personal service following the sale, will keep us coming back to Lexus of Orlando. We will also continue to recommend your company to all our friends and business associates. Thanks again for making the purchase of our cars a pleasurable experience. Best Regards Andy More
by Andy
Employees Worked With
Jorge Laucirica
February 26, 2015
Couldn't have been better I can't believe it took me so long to write this review! My experience with Lexus of Orlando, Kenny Huang specifically, was better than I could have I can't believe it took me so long to write this review! My experience with Lexus of Orlando, Kenny Huang specifically, was better than I could have ever hoped for. From the initial communication via email and phone, to the day I signed papers, the experience was nothing but exceptional. I was a co-signor on my first used vehicle when I was in high school, so going to lease my first new car was intimidating and a little scary. Kenny and the Lexus of Orlando team took all of the guessing and worrying away. They spent hours with me making sure everything was just right. Lexus provides truly, the best customer service. They make you feel like royalty! Thank you again! More
by KStuver
Employees Worked With
Kenny Huang
