Back

Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

Directions

By Type

1,359 Reviews of Lexus of Winter Park

January 15, 2014

Dominic has taken care of me and my vehicle since my husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forg More

by Danee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Jan 16, 2014 -

Lexus of Winter Park responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Orlando team and we're glad Dominic has been consistently patient and professional while taking care of your automotive needs. We look forward to seeing you again in the future. Thanks again! Best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 15, 2014

Lee Weaver was our first contact with this dealership. Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always More

by 331maurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Weaver
Jan 16, 2014 -

Lexus of Winter Park responded

Thank you for your wonderful comments regarding your recent experience with our Sales Product Specialist, Mr. Lee Weaver. We are so pleased to know that Mr. Weaver provided you with our "World Class Service!" On behalf of Team Lexus of Orlando, we sincerely appreciate the confidence you have shown in us and we will continue to do everything possible to merit your long term patronage. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

January 11, 2014

Dominic is always professional. He know the cars and what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a More

by John Boaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Jan 13, 2014 -

Lexus of Winter Park responded

Thank you for taking time to advise us of your positive experience regarding the recent servicing of your Lexus with Sv. Advisor, Dominic Crocetta and our Service Team. Your feed back is testimony to our commitment to provide "World Class Service" to our guests. We sincerely appreciate your continued brand and dealership loyalty! Have an excellent week! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

January 09, 2014

Wayne continues to go above and beyond to ensure owning my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures More

by jbrianscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kerr
Jan 09, 2014 -

Lexus of Winter Park responded

On behalf of Team Lexus of Orlando, thank you for your very positive rating regarding your recent servicing with our Service Advisor, Mr. Wayne Kerr, and the Service Team. We are so pleased to know that Wayne, and our Service Staff, are continuing to demonstrate our goal of “World Class Service” for our valued Lexus guests such as you and your wife! Have a great day! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

December 26, 2013

Lexus of Orlando is an excellent place to purchase a car. Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of O More

by vilesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok
Dec 27, 2013 -

Lexus of Winter Park responded

Congratulations on your new Lexus and thank you for putting your trust on Lexus of Orlando for a such a long time! I'm sure Chanlin and Jose always had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we thank you for your continued business. We look forward to the next time we may be of service. Until next time, check us out on Facebook and Twitter for access to our exclusive specials! All the best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

December 24, 2013

I had the most handsomest, friendliness, courteous Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would More

by Kelly1213ry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Dec 27, 2013 -

Lexus of Winter Park responded

We're always encouraged to hear back from our happy customers! It certainly was a pleasure assisting you and we're glad to hear you left our dealership completely satisfied. We appreciate the praises and all of us look forward to your return! In the meantime, check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Thank you, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

December 17, 2013

Bait and switch is why I gave this rating. They pull you in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked i More

by consumer62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Warren
December 08, 2013

I walked into this dealership after looking at over 15 car dealerships from Orlando to Clermont. I was on a very tight budget and I just wanted to find a reliable, gas efficient, safe car. Unfortunately m More

by Brittany.haywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bandera
Dec 09, 2013 -

Lexus of Winter Park responded

Your satisfaction is important to us and we work hard to ensure you are happy with your vehicle and dealership choice. We are humbled to know you speak so highly of our dealership and we greatly appreciate your 5-star review. Marcelino is a great addition to our sales team and is consistently going above and beyond for his customers, which is why it does not surprise me he was willing and able to make sure you found your perfect vehicle. Thank you for taking the time to share your experience with future buyers and your recommendations. Should you need anything else, we feel free to swing by the dealership or give us a call. We welcome you to the Lexus of Orlando family and look forward to your next visit! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando

December 08, 2013

I was searching around for a used 2010/2011 Infiniti FX35 or a Lexus RX350, after leaving the Infiniti dealer I went to Lexus of Orlando and was greeted by Jorge, let me start by saying BEST customer service More

by LadymacDarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert King, Jorge Laucirica
Dec 09, 2013 -

Lexus of Winter Park responded

Jackie, congratulations on your new Lexus RX350 and thank you for stopping by! All of us understand the frustration that may be associated with shopping for a new car but our staff is here to ease some of that stress. It's important our team members create a friendly and welcoming shopping environment, not an uncomfortable one. That is why we focus more on our customers and less on the sale itself. It is clear Jorge created a happy shopping environment for you and contributed to your great experience! We will be sure he hears of your praises. We look forward to working with you again in the future! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641

December 03, 2013

lee weaver is an exceptional employee to have on your team. Lexus was not my first choice for my new car but Lee changed my mind. He is so passionate with his job, very knowledgable about the products. H More

by aihatruong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEE WEAVER
Dec 04, 2013 -

Lexus of Winter Park responded

Providing "World Class Service" is not just part of the job description at Lexus of Orlando; providing excellent customer service is truly a passion we all share in common. Lee is an irreplaceable addition to our team and it does not surprise me he went above and beyond for you during your most recent visit to our dealership. He will certainly be excited by this awesome feedback. Congratulations on your new Lexus RX 350 and thank you for choosing Lexus of Orlando! We proudly welcome you to the family and look forward to assisting you in the future. Should you need anything else until then, please let us know. Also, be sure to save on maintenance appointments by downloading the specials we offer exclusively to our Facebook and Twitter fans. Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641

...
111
...