Lexus of Winter Park
Winter Park, FL
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1,359 Reviews of Lexus of Winter Park
Dominic has taken care of me and my vehicle since my husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forg husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forgotten. He's the best! More
Lee Weaver was our first contact with this dealership. Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always call you Mr. or Mrs. _______. Lee really sealed the deal for us, and we drive a hard bargain. Honestly, if were not for Lee, we would not have purchased our new Lexus. Thank you Lee! Sincerely "Mr. Tom " More
Dominic is always professional. He know the cars and what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a major reason why we drive a long distance to have Lexus of Orlando service our cars. Both we and the dealer are lucky to have him. John Boaz More
Wayne continues to go above and beyond to ensure owning my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures it is a turnkey experience with no "surprises." Lexus quality is why we bought out cars, Lexus service and particularly, Wayne's commitment to excellence, is why Lexus will be our first choice when it's time to trade. More
Lexus of Orlando is an excellent place to purchase a car. Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of O Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of Orlando for over 8 years and I have never ever left unhappy. Their service department is topnotch. My salesman for the past 3 cars has been Chanlin. Obviously I wouldn't have requested him if he didn't do an excellent job. Many thanks. When I have gone to the service dept, Jose Huertas has also been wonderful to me going over and beyond. Employees go over and beyond to be friendly and helpful - in all departments. Thank you Lexus of Orlando for making me happy! More
I had the most handsomest, friendliness, courteous Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would rather prefer to do service at Lexus. More
Bait and switch is why I gave this rating. They pull you in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked i in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked if we were interested in another car on the lot. This went on for a week to the point when the salesman told us it was on the way. Only to find out it needed to go back to the paint shop for another touch up. They wouldn't even let us see it. Do not trust this place. More
I walked into this dealership after looking at over 15 car dealerships from Orlando to Clermont. I was on a very tight budget and I just wanted to find a reliable, gas efficient, safe car. Unfortunately m car dealerships from Orlando to Clermont. I was on a very tight budget and I just wanted to find a reliable, gas efficient, safe car. Unfortunately many dealerships I went to had no options for me in my price range. I had seen a car online at Lexus of Orlando and thought I would stop in and check it out. I was immediately greeted by Joel who was nothing but professional, friendly, and knowledgeable throughout the entire process. Steve in sales worked to get the payments where I could afford them, and I felt absolutely no pressure at all from start to finish. I definitely plan to buy any future cars from Lexus of Orlando and I wouldn't hesitate to recommend Joel and Lexus of Orlando to any and all of my friends! I definitely had a great car buying experience! More
I was searching around for a used 2010/2011 Infiniti FX35 or a Lexus RX350, after leaving the Infiniti dealer I went to Lexus of Orlando and was greeted by Jorge, let me start by saying BEST customer service or a Lexus RX350, after leaving the Infiniti dealer I went to Lexus of Orlando and was greeted by Jorge, let me start by saying BEST customer service ever!!! After choosing my certified 2010 Lexus RX350 I met with Robert to negotiate my trade and leave feeling a little unhappy because I really loved the car but we weren't agreeing on the price. I slept on it call the next day, spoke with Robert, agreed on a figure and everything worked out perfectly after that, thanks Robert.... but to be truly honest if it wasn't for the GREAT service received from Jorge don't think i would have called...It is true when they say first impression lasts...Thanks again to Lexus of Orlando you have friendly staff, great customer service, and it was a pleasure doing business with you......Jackie More
lee weaver is an exceptional employee to have on your team. Lexus was not my first choice for my new car but Lee changed my mind. He is so passionate with his job, very knowledgable about the products. H team. Lexus was not my first choice for my new car but Lee changed my mind. He is so passionate with his job, very knowledgable about the products. He works very hard. He shows respect to his peers and management thru his words and actions. He was not trying to sell me a car,but more importantly he was telling me about the rx 350 and help me picking out a car that was right for me. I did not feel pressure to buy the car but yet I did buy the car two days later! He went above and beyond to make me feel that I am taking care of... Lee Weaver exhibits be ONE, be BOLD and be REAL... That is a great employee look like to me! I will refer this place to my friend because of LEE. Keep up the good work! More