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Lexus of Valencia

Valencia, CA

4.4
535 Reviews

24033 Creekside Road

Valencia, CA

91355

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535 Reviews of Lexus of Valencia

December 14, 2010

Wow, professional and caring people that respect my time and needs. Seriously, wow. A few weeks after driving my new car, I was hit by road debris which resulted in minor body damage and a shattered windsh More

by lovemylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Bryan Stover
December 13, 2010

I always dread visiting auto dealers. I expect high pressure sales tactics with little concern for what I want. What a refreshing experience I had at Lexus of Valencia. John Perkins listened to what More

by bikeman91350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Perkins, John Perkins
December 11, 2010

Every time I bring my car in for service, I have a great experience. Every level of this dealership is top notch and I highly recommend them. I am always able to get an appointment that is convenient for More

by roncpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna, Shawna Salinas
December 10, 2010

Valencia Lexus exceeds my expectations every time I take my car in for service. From setting the appointment to being greeted by the Service Concierge to the Service Writer...And, they all know your name an More

by shipley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna Salinas, Scott, Scott Melville, Shawna Salinas
December 10, 2010

Every one I have talked to at Valencia Lexus has been very friendly. I had Kristen for a previous visit & requested her again for my most recent visit. I enjoyed being able to work with a woman. She is G More

by Crystal G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen & Shawna - Both are Great & friendly!, Shawna Salinas
December 09, 2010

I have had the pleasure of dealing with Mr.Gonzales for some time now, and I find him very knowledgeable when it comes to the sometimes very dreadful task of trying to get the right part the first time. I More

by mikemartinez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacho Gonzales, Lacho Gonzalez
December 09, 2010

We buy wholesame parts and sublet service. Lacho in parts and Kristin in service are simply awesome. He goes out of his way constantly and gets the right part every time. She gets our sublets done fast and i More

by Juan Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Lacho Gonzalez
December 09, 2010

I LIKE GOING TO LEXUS VALENCIA BECAUSE I ALWAYS GET GREAT SERVICE AND PRICE FROM YOU GUYS! THE STAFF IS FRIENDLY AND LACHO ALWAYS MAKES SURE WE ARE TAKEN CARE OF! I FEEL WE RECEIVE THE BEST VALUE AND QUALITY More

by yvann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LACHO, Lacho Gonzalez
December 09, 2010

The Staff at Lexus of Valencia provided me with above excellent service. Lacho Gonzalez, Assistant Parts Manager was exceptionally helpful and answered all my questions. The service on my Lexus SUV was More

by josemesina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacho Gonzalez, Lacho Gonzalez
December 08, 2010

We have been using this dealer and the service Lacho is providing is simply great. He is always able to take the time to help you find the right part. And something very important, don't give you hard time More

by gerard67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacho Gonzalez, Lacho Gonzalez