Lexus of Valencia

Service is always friendly, prompt and thorough, with the costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are set out at the service department are an added bonus. More

GREAT SERVICE. BRYAN STOVER IS GREAT. HE IS ALWAYS WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER C WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER CAR WHEN CAR IS IN FOR SERVICE WHICH IS SO VERY ACCOMADATING. More

I have always had great serivce. I have used Brian most of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an Kristen made me feel my car was important to them and they were going to treat like it was their car, the loaner car are clean and run great and you feel safe while driving one of them. I would be glad to recommend this dealer ship. More

I went to this dealer to have my Lexus service for a recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matte recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matters to me because some people will not entertain you as much esp when they already got paid. So i recomment this dealership and not to mention everyone else ask me if i have been help which shows thier good service people & company. They have all been trained to do the right way and they all did what they are told. I also bought my car there and that was a headache free transaction usually buying a car is not a pleasant experience but with this place, it was headache free. Thanks you all guys! More

We have bought 4 different Lexus vehicles over the last 6 years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little unnerved by the LS600h when it decided to take off on us twice (we traded in that car which was handled expeditiously.) Other than pickup trucks (which they don't have) we wouldn't buy a vehicle anywhere else. More

My husband & I both own a Lexus and Bryan is always very helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus of Valencia and Bryan will even stop eating his lunch if he has too to get my car taken care of. I would not take my car to anyone else, anywhere else More

Bryan is always very pleasant and helpful as well as all other associates that I have dealt with. I think that Lexus of Valencia has the best Customer Service I have ever seen. Bryan is the BEST!!!! He al other associates that I have dealt with. I think that Lexus of Valencia has the best Customer Service I have ever seen. Bryan is the BEST!!!! He always make me feel like I'm his only customer! More

I have purchased my last two cars from this dealership and they amaze me with their service and the quality products they sell. I will likely buy more cars from this dealer. Keep it up! I can't believe and they amaze me with their service and the quality products they sell. I will likely buy more cars from this dealer. Keep it up! I can't believe this survey forces people to type a minimum characters. That is absolutely ridiculous. What a bad taste to leave in everyones's mouth... More

the service is good and accommodating in the service department,they are so welcoming and friendly, I highly recommend this dealership to friends, and given a chance if my budget will allow me to buy a department,they are so welcoming and friendly, I highly recommend this dealership to friends, and given a chance if my budget will allow me to buy another Lexus brand of car I will go here and buy another one. keep up the friendly and accommodating service More

Scott was very helpful when scheduling my appointment. My car was in for a recall part along with many others but he was able to make me an apponitment in a timely manner. When I arrived for my appointme My car was in for a recall part along with many others but he was able to make me an apponitment in a timely manner. When I arrived for my appointment Scott greeted me promtly and went through the services needed for my car efficiently. I was then given a loaner car and I was on my way. Two short days later I was sent an email and a phone call to let me know my car was ready for pick up. The process was quick and painless. Thank you. Michelle More