Lexus of Valencia

Always very professional.They always deliver as promised. They are convenient and at times have found things that were getting close to failing on my car and brought them to my attention. There is nothing They are convenient and at times have found things that were getting close to failing on my car and brought them to my attention. There is nothing worse than being broke down on the road somewhere. More

I am always pleased with the service I receive from Lexus of Valencia. Brian is always attentive and informative to my car needs and treats me like family and not just another customer. I would highly recomm of Valencia. Brian is always attentive and informative to my car needs and treats me like family and not just another customer. I would highly recommend this dealer to others as well. Omar was also friendly and drop me off at work and picked me up with no delays. I keep coming back for service over and over again. All the staff at Lexus of Valencia is custermer service oriented. Thank you for keeping Lexie Reloaded in tip top condition. She appreciates it. Pattie R More

Knowledgeable staff, courteous, timely, work done as promised. Great experience every time. Have bought or leased five new vehicles from this dealership and would return without hesitation. No "dealer g promised. Great experience every time. Have bought or leased five new vehicles from this dealership and would return without hesitation. No "dealer games". Always willing to go the extra mile in the service department. Highly recommended! More

Bryan Stover is fantastic! He's professional, caring, and extremely knowledgeable about all aspects of the services being performed on my vehicle. He keeps me completely informed about what is needed p and extremely knowledgeable about all aspects of the services being performed on my vehicle. He keeps me completely informed about what is needed presently and in the future for my vehicle's maintenance and performance. I wish all companies functioned like Lexus of Valencia! What a joy that would be! The service is quick and easy. I wouldn't take my car anywhere else. The service is outstanding! I recommend this dealership without any hesitation! They are the best! More

Top notch in every way. Great attention to detail. Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The l Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The loaner car program is a life saver. I am able to leave my car for service and use the loaner car to get to work. Very convenient. More

FROM THE TIME AFTER I GOT MY CAR AND I WANTED A BODYKIT FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO SCOTT ON THE PHONE AND FROM THAT DAY SCOTT HAS BEEN MY GUY HE MAKES EVERYTHING SO CLEAR FOR ME TO UNDERSTAND IT ALL...AND WHEN I BROUGHT MY CAR IN FOR A OIL CHANGE AND I CAME BACK TO PICK IT UP AND THEY HAD WASHED AND CLEAN SO THEY HAVE VERY DEALERSHIP WITH VERY FRIENDLY PEOPLE WHO LOVE TO HELP!!! More

I give this dealer an excellant rating because of their customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, Bryan Stover, is another reason I give such a high rating for the dealer. Bryan is outstanding and has given me excellant customer service with all our service needs over the years. More

I received a note from the dealer that I may have the opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me into a new car within my budget. They made the process very smooth. I would definately recommend them to my friends and family. More

Service is always friendly, prompt and thorough, with the costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are set out at the service department are an added bonus. More

GREAT SERVICE. BRYAN STOVER IS GREAT. HE IS ALWAYS WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER C WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER CAR WHEN CAR IS IN FOR SERVICE WHICH IS SO VERY ACCOMADATING. More