Lexus of Valencia

I have always taken my Lexus RX350 for maintenance to Lexus of Valencia. They provide very good service. I appreciate that they are upfront with me and let you know if additional work is needed on your Lexus of Valencia. They provide very good service. I appreciate that they are upfront with me and let you know if additional work is needed on your vehicle and if it is necessary or preventive. The loaner program is also convenient. More

My experience with this dealer has been excellent. I've bought/leased cars from other dealers but Lexus of Valencia far exceeds them in customer service. They always have complimentary water, coke, coffee bought/leased cars from other dealers but Lexus of Valencia far exceeds them in customer service. They always have complimentary water, coke, coffee and freshly baked cookies while you wait for your car to get serviced. I've taken my leased car in for service and I haven't had to pay which was great this last time because of the holidays. You get what you expect from a luxury dealership. I recommend Lexus of Valencia to everyone I know is looking for a new car. More

This dealership has bent over backwards to help me with the purchase of my car in 2009, my son's car in 2010. The service department goes out of their way to assist with service to my vehicle and the pric the purchase of my car in 2009, my son's car in 2010. The service department goes out of their way to assist with service to my vehicle and the price can't be beat. I am VERY happy. My wife will be needing a car in the next 6-12 months and Lexus of Valencia is the only place to shop. Mark, Brian, Derek and all the staff are friendly, helpful and great people. More

Jim was extemely professional and courteous upon arrival for service. Jim explained the type of service needed for our vehicle and assessed whether recall items were warranted at this particular time. Thi for service. Jim explained the type of service needed for our vehicle and assessed whether recall items were warranted at this particular time. This dealership has always provided my family with exceptional service. We enjoy coming to this dealership for all of our Lexus needs. More

I went to receive brake service. James Riddle is very kind and he does his job very well. He completed his work fast and did his job exactly as I asked him to. So, I am happy with the service provided. kind and he does his job very well. He completed his work fast and did his job exactly as I asked him to. So, I am happy with the service provided. Going to repair my Lexus car today reminded me of how excellent the car is. More

In addition to the buying and delivery experience, the follow up service has been exceptional. The car drives like a charm, I love the way it looks and handles, and I get many compliments on it whereve follow up service has been exceptional. The car drives like a charm, I love the way it looks and handles, and I get many compliments on it wherever I go. Everyone at the dealership shows respect and professionalism in treating me. I particularly appreciate the support shown by Lexus for the community. We attend most Friday night Jazz Concerts during the summer months and know that it happens with Lexus support. We have no hesitancy in recommending Lexus of Valencia. More

I purchased my Lexus ES300 from Lexus of Valencia in November 2001 and have been extremely satisfied with the professionalism, customer service and high quality maintenance service done on my automobile November 2001 and have been extremely satisfied with the professionalism, customer service and high quality maintenance service done on my automobile. My first impression of the Lexus car-line has been nothing but highly impressive - especially the sales person that took the time to go over everything regarding the sale and gave all the attention to me in providing great customer service. Joleen, is the best salesperson and individual that I have ever come across at any car dealership. I have been having my 5,000 mile service check and all maintenance done at Lexus of Valencia. My service attendant, Bryan Stover has been extremely attentive and helpful to all of my automobile needs and has provided excellent service each time I have been to the dealership. A great dealership, excellent service, and wonderful people at Lexus of Valencia have made it a superb partnership with an outstanding quality vehicle - I love my Lexus and look forward to purchasing my next one from Lexus of Valencia. They are the best! More

went in for 90,000mile service and had called in a day before. Jim came on the line and explained throughly what it'd include and the approx. cost. Next morning I drove in and met him in person and was gr before. Jim came on the line and explained throughly what it'd include and the approx. cost. Next morning I drove in and met him in person and was greeted with very friendly face. I'm throughly satisfied with this dealer's servicemanship and Jim's friendliness and knowledge. More

I purchased a LS 430 new in 2005 at Lexus of Valencia, great customer service and vehicle service after the purchase. Only one warranty repair made during the 5 1/2 yeas of ownership making this one of th great customer service and vehicle service after the purchase. Only one warranty repair made during the 5 1/2 yeas of ownership making this one of the most trouble free and reliable vehicles I have ever owned. More

This Lexus dealer provides us with excellent service. They are very friendly and helpful. They are extremely accommodating. When I took my vehicle to Lexus, they provided a loaner vehicle for my wife a They are very friendly and helpful. They are extremely accommodating. When I took my vehicle to Lexus, they provided a loaner vehicle for my wife and I to get around in. The line was very short and we did not wait very long. More