Lexus of Valencia

This dealership has always been a first class operation from day one. I absolutely love my service advisor (Kristin Carawan)who is one of the best that i have dealt with in my 40 plus years of having my ve from day one. I absolutely love my service advisor (Kristin Carawan)who is one of the best that i have dealt with in my 40 plus years of having my vehicles serviced. I highly recoomend this dealership to anyone looking to acquire a Lexus vehicle. Lexus of Valencia has been professional from my acquiring my new SC 430 (great sales staff) through subsequent service visits. More

Purchasing a previously owned car is a very big deal, and is also very stressful. However when I stepped on the Lexus car lot I met Al Gaffar, who was very friendly, courteous & knowledgeable regarding the c is also very stressful. However when I stepped on the Lexus car lot I met Al Gaffar, who was very friendly, courteous & knowledgeable regarding the cars that I was interested in. Al put me at ease & made the experience of purchasing my new previously owned Avalon a delightful experience. Give the man a raise! More

I went back to the dealership where I leased the vehicle, I know John Perkins and I wanted to buy my lease and get an extended warranty on my vehicle and I was able to do all of this wth John Perkins. John p I know John Perkins and I wanted to buy my lease and get an extended warranty on my vehicle and I was able to do all of this wth John Perkins. John perkins was very polite, respectfull and professional during the entire process. Thanks More

I never dreamed buying a new car could be such a wonderful and easy experience. I happened upon the Lexus dealership while waiting for another car (a competitor!) to be serviced nearby. David Men wonderful and easy experience. I happened upon the Lexus dealership while waiting for another car (a competitor!) to be serviced nearby. David Mendoza immediately greeted me and I was impressed by his "no pressure" demeanor. I liked him right away. He was young and very tech savvy. It was so cool to buy a car via text! David uploaded pictures for my perusal on my cell and we "talked" back and forth until we found exactly the car I was looking for. Notice I said "we." David wanted me to be happy with my purchase. As a result, we found the perfect car. The make,color, features, everything I wanted at a fair and reasonable price. David's tutorial on the many "bells and whistles" on the car was also helpful. And to top it off, he told me to let him know when my car needed service, so he could schedule it for me. He has since been in touch to see how I like my new car. I love it. Thank you, David! More

Working with Bryan Stover in the service department is ALWAYS first class and friendly! I wish ALL dealerships had one-on-one service guys who actually not only keep in contact with you about the repairs ALWAYS first class and friendly! I wish ALL dealerships had one-on-one service guys who actually not only keep in contact with you about the repairs and the costs of services, but will remember your NAME when you come back too! It's how service for cars should be! SUPER quick in servicing your car and you'll have a comfortable lounge area with snacks/drinks and comfortable chairs while waiting for your car. Great for the weary travelers who are coming to get their cars fixed. Loaner cars have NEVER been an issue if the car is in for a long time and you need to get to your appointment! They DEFINITELY stand behind their work! Yeah, we all wish servicing the cars were free, but the pricing is very comparable to any Lexus repairs anywhere. WAY TO GO, Lexus of Valencia! More

I am always very please with the sales and service department. I have purchased numerous vehicles and had them all serviced at the dealership. T drive alot and need a reliable car that is properly se department. I have purchased numerous vehicles and had them all serviced at the dealership. T drive alot and need a reliable car that is properly serviced and I have never been disappointed so I also go back More

The service at Lexus of Valencia is great. Bryan Stover is the best and I trust him totally when I bring my car in. I know that he cares that my car leaves with everything perfect. I don't feel like I'm is the best and I trust him totally when I bring my car in. I know that he cares that my car leaves with everything perfect. I don't feel like I'm being pushed to "repair" things that I don't feel need repair. When Bryan tells me something needs looking at, he is always right. Thanks, Bryan, for another enjoyable stop to repair something. (And, the cookies are GREAT!) More

John Perkins was very friendly, knowledgeable, and patient. It is such a pleasure to work with a car salesman who never pressured, or pushed at all. He spent as much time with us after the sale as h patient. It is such a pleasure to work with a car salesman who never pressured, or pushed at all. He spent as much time with us after the sale as he did during it - making sure we had everything we needed, getting our cell phones hooked up with car and making sure we knew how to operate everything. THANKS!!!!!!!! More

I drive from the San Francisco Bay area to have my car serviced at Lexus of Valencia after using them while in Valencia on business. Lexus of Valencia caught repairs needed that other dealerships hadn't serviced at Lexus of Valencia after using them while in Valencia on business. Lexus of Valencia caught repairs needed that other dealerships hadn't brought to our attention. James Riddle gives spectacular customer service and is the most trustworthy individual that I have worked with over the many years I have had owning cars. More