Lexus of Valencia

I cannot say enough great things about Louis Brathwaite and Lexus of Valencia. I had a very specific 2011 IS 250c in mind, and I searched through several Lexus dealerships in California and even as far as and Lexus of Valencia. I had a very specific 2011 IS 250c in mind, and I searched through several Lexus dealerships in California and even as far as Indiana. From the moment we spoke with Louis, he was friendly, helpful and informative. And even better, his price (for the exact same car) was lower than any other dealer I met with (it was even lower than most of the leftover 2010s). When we arrived at Lexus of Valencia to purchase the new car, everyone was warm and inviting. The dealership is beautiful and clean. Louis and Dave Kim made the car buying process extremely easy. They explained our financing options, and Louis spent a lot of time showing me how all of the buttons in the car worked. It was definitely worth the drive up to Lexus of Valencia. Just before buying my new Lexus, I had decided Lexus would be the only car I buy from now on. After purchasing my new Lexus at Lexus of Valencia, I know Lexus of Valencia is my Lexus dealership from now on. Thanks for a great experience! I will recommend you to everyone I know! More

My husband and I drove from Glendale to Lexus of Valencia to make our third purchase from them. Al and Mark were friendly, knowledgable and professional and didn't put us through the agony of a protracted ne to make our third purchase from them. Al and Mark were friendly, knowledgable and professional and didn't put us through the agony of a protracted negotation. I drove off the lot on Sunday and returned on Monday to have the chrome wheels installed, on schedule as promised. Although I live in Glendale, I plan to have all my service performed at Lexus of Valencia. You cannot go wrong with these folks! More

The dealership personnel are always friendly and helpful. I have never had a bad experience at this dealership. It is very professional, clean and always eager to help in any way they can. I would highly rec I have never had a bad experience at this dealership. It is very professional, clean and always eager to help in any way they can. I would highly recommend this dealership for sales and service. They are alittle pricey, but the quality and the way they take care of you and treat you like a person as oppose to just another number is worth it. More

I had just recently got my car wrecked so I was in need of a car with not many options to get it, but wow this dealership was amazing. Going in thinking it wasn't going to happen and the sales associate Jo of a car with not many options to get it, but wow this dealership was amazing. Going in thinking it wasn't going to happen and the sales associate John Perkins and Mark Johnson found a way for me to leave with a Lexus. it was a great price and low apr couldn't have asked for more but then David Kim finance went above and beyond as well. Overall great experience highly recommend to anyone. Oh and they are huge military supporters they wear a red tie for us on Fridays. Thank you Lexus of Valencia. More

I am 46 years old, I have purchased several vehicles from the Valencia Dealerships since 1989 (Ford, Chevy, Cadillac, Dodge, Nissan and my last two vehicles were Lexus') The Valencia Lexus dealership is by the Valencia Dealerships since 1989 (Ford, Chevy, Cadillac, Dodge, Nissan and my last two vehicles were Lexus') The Valencia Lexus dealership is by far the best buying and servicing experience I have ever had. This is the reason I bought my second Lexus. The service department make you feel proud to own a Lexus. Everyone from the person who answers the phones, to the parts counter to the service bay are true professionals. Mr. Jim Riddle in the service department is awesome. He is always cheerful, helpful and understanding. I used to hate taking my cars in for service, but now I don't mind at all. Jim always follows through and keeps you informed of the progress of your vehicle. More

I brought my GS350 to the dealership for a sound that it was making, I was treated as if I were royalty. There was no waiting. They were very gracious and friendly to my children. I was in and out very q was making, I was treated as if I were royalty. There was no waiting. They were very gracious and friendly to my children. I was in and out very quickly and the loaner car was ready to go. It is a very warm, friendly and clean environment. More

I was very pleased with the service we received at Lexus of Valencia. "Assistant Service Manager" Kristin Carawan, is always very polite and efficient. The car drop off and pick up was very quick and easy w of Valencia. "Assistant Service Manager" Kristin Carawan, is always very polite and efficient. The car drop off and pick up was very quick and easy with little or no wait time. Kristin always calls promptly to let us know the status of the service etc. We will continue to service our car at Lexus of Valencia and would recommend them to anyone. More

The service I have received at this dealership is excellent. I am giving them top rating first because of the person who sold us the car - John Perkins who was way above average as a salesman and th excellent. I am giving them top rating first because of the person who sold us the car - John Perkins who was way above average as a salesman and then because of Krisin Carawan who oversees the servicing of my car. John was kind, patient, knowledgeable and extremely helpful in all ways starting me off perfectly in my new Lexus. Kristin then took over and has been superior at her job. I have never received such service. She is extremely knowledgeable and goes the extra mile to see that all my needs are met. She is patient with questions and explains everything in a clear succent manner and is willing to do whatever it takes to solve a problem. She is always on time and keeps in contact with me. This is the first time in my 62 years of life and many cars that I have felt this secure with a dealership. When I need a another new car John will hear from me and Kirstin will take care of it. This has been an A+ experience!! By the way, everyone else in the dealership is just as nice and helpful. More

Our experience was great...we will return when we can. We purchased a used car and felt that we were treated jusat like we were purchasing a very expensive car. I felt as though the sales team was honext We purchased a used car and felt that we were treated jusat like we were purchasing a very expensive car. I felt as though the sales team was honext fair and friendly. Not only will I return but I will also reccomend this dealership and our sales team. More

I drive 20 miles from the SFV just to service my car at Valencia Lexus. In 8 years I have never had a problem with scheduling or work repair issues. Always courteous and up front about repair needs and co Valencia Lexus. In 8 years I have never had a problem with scheduling or work repair issues. Always courteous and up front about repair needs and costs. Scott M. is a great multi-tasker!! I would not think of using any other dealership to service my car. They have a killer cappuccino maker in the waiting room!! Lexus Valencia rocks!! More