Lexus of Valencia

This dealership provides outstanding service, coordinated through teamwork, so that I get the same great treatment regardless which Service Advisor happens to be working that day. They're responsive to my c through teamwork, so that I get the same great treatment regardless which Service Advisor happens to be working that day. They're responsive to my concerns, have worked with me on pricing, and always have a clean loaner available. They go above-and-beyond the call: I once brought my car in with almost no gas in the tank, and got it back with a few extra gallons (no charge), just so that I wouldn't worry about whether I'd make it to a gas station. There's never a hard-sell on services. I recommend Lexus of Valencia's service department without reservation. More

Bryan was great. He picked up my car at my house, left me a loaner(a newer RX 350 than mine), returned it the next day serviced and washed! Saved me a lot of time and no inconvenience with having to take off a loaner(a newer RX 350 than mine), returned it the next day serviced and washed! Saved me a lot of time and no inconvenience with having to take off of work. Very pleased with my experience and would highly recommend Lexus of Valencia to anyone looking for a new vehicle or needing service on one of their own. Thanks again. More

Over the past few years I have purchased two Lexus for my wife from Todd and his Team at Valencia Lexus and felt each time I recived the best price and terms possible. The Service and Parts Team at Valen wife from Todd and his Team at Valencia Lexus and felt each time I recived the best price and terms possible. The Service and Parts Team at Valencia Lexus are among the finest I have ever worked with. They treat my Family and I like royality. Jim and the service group seem to always have a smile on, and delivery my car to me spotless clean after service. I bought a German auto for myself (I like the ride and feel of German cars) and the dealer I purchased from is not even in the same leauge as Lexus of Valencia in regards to sales and service. My wife recognized lack of professionalisim at the German car dealer we purchased my car from and said it best when I asked her if she would like a new car from the German car dealer. Her simple response was, 'No Thanks, I will stick to Lexus quality and my friends at Lexus.' More

My LS was in for warranty work. The customer service Jim gives is always outstanding. He always has a friendly smile and hispersonality always makes one feel welcomed to the dealership. I always feel conf gives is always outstanding. He always has a friendly smile and hispersonality always makes one feel welcomed to the dealership. I always feel confident that any service will be done promptly and correctly. My car is ready when promised and Jim always provides a loaner car when needed. More

I have purchased many cars over the years from many different dealerships. Never have I finished a purchase and thought that I would buy from them again...until now! Leslie was kind, considerate, fun different dealerships. Never have I finished a purchase and thought that I would buy from them again...until now! Leslie was kind, considerate, funny and just a good person deal with. We will buy all of our cars from her and refer all of our friends and family to her. In addition to Leslie, her support team was AWESOME! From the receptionist to finance they are a class act at Keyes Lexus of Valencia! The GM, Luther White, even made it a point to speak with us and make sure that we were being well taken care of. Great experience from start to finish! More

This is my 3rd time going to this dealership. First of all, it's near my home. Secondly, Jim is very friendly & accomodating. Lastly, the price is very fair. Also, I like the waiting area where they have all, it's near my home. Secondly, Jim is very friendly & accomodating. Lastly, the price is very fair. Also, I like the waiting area where they have cookies & drinks (coffee, sode, tea, water & juice) for the customers. More

For a car in this price range and only 88,000 miles there have been too many expensive things that have gone wrong. I love the car but would have second thoughts about buying anothe one because of the expens have been too many expensive things that have gone wrong. I love the car but would have second thoughts about buying anothe one because of the expense to maintain.My problem is with Lexus (Toyota)not with your dealership. More

I cannot say enough great things about Louis Brathwaite and Lexus of Valencia. I had a very specific 2011 IS 250c in mind, and I searched through several Lexus dealerships in California and even as far as and Lexus of Valencia. I had a very specific 2011 IS 250c in mind, and I searched through several Lexus dealerships in California and even as far as Indiana. From the moment we spoke with Louis, he was friendly, helpful and informative. And even better, his price (for the exact same car) was lower than any other dealer I met with (it was even lower than most of the leftover 2010s). When we arrived at Lexus of Valencia to purchase the new car, everyone was warm and inviting. The dealership is beautiful and clean. Louis and Dave Kim made the car buying process extremely easy. They explained our financing options, and Louis spent a lot of time showing me how all of the buttons in the car worked. It was definitely worth the drive up to Lexus of Valencia. Just before buying my new Lexus, I had decided Lexus would be the only car I buy from now on. After purchasing my new Lexus at Lexus of Valencia, I know Lexus of Valencia is my Lexus dealership from now on. Thanks for a great experience! I will recommend you to everyone I know! More

My husband and I drove from Glendale to Lexus of Valencia to make our third purchase from them. Al and Mark were friendly, knowledgable and professional and didn't put us through the agony of a protracted ne to make our third purchase from them. Al and Mark were friendly, knowledgable and professional and didn't put us through the agony of a protracted negotation. I drove off the lot on Sunday and returned on Monday to have the chrome wheels installed, on schedule as promised. Although I live in Glendale, I plan to have all my service performed at Lexus of Valencia. You cannot go wrong with these folks! More