Lexus of Valencia

We were very pleased with our shopping experience, dealing with Al, especially. He is very knowlegable in detailing the various functions of the car's technical systems, and his general knowlege of th dealing with Al, especially. He is very knowlegable in detailing the various functions of the car's technical systems, and his general knowlege of the vehicle is the best of any other salesperson we have dealt with in recent history. More

Kristen is the reason we keep coming back. Not that everyone isn't great but she is exceptional. We drive from a long distance to come there for service and from the time we call Kristen to the time ou everyone isn't great but she is exceptional. We drive from a long distance to come there for service and from the time we call Kristen to the time our service is completed everything is taken care of. We have recommended your dealership to several people and we always tell them to ask for Kristen when it's time for service. More

We were greeted promptly and John answered all our initial questions. While the initial information pertaining to our expected purchase were being discussed we were provided with coffe, water & cookie initial questions. While the initial information pertaining to our expected purchase were being discussed we were provided with coffe, water & cookies. Nice touch! John & the Management staff met our requests regarding our trade-in & purchase price. The Credit Mgr handled our application and obtained a good rate for us. The vehicle was detailed and ready in a prompt manner. Jophn explained all the functions of our new car. We purchased our previous Lexus from Lexus of Valencia and were confident that we would have this type of exceptional service again. I would recommend Lexus of Valencia to all our friends. More

EXCELLENT COSTUMER SERVICE, STAFF HOSPITALITY WAS GREAT THE BEST PART WAS NOT BEING PUSHED INTO A PURCHASE.OVERALL THE EXPERIENCE WAS GREAT AND WE WILL RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS THANK THE BEST PART WAS NOT BEING PUSHED INTO A PURCHASE.OVERALL THE EXPERIENCE WAS GREAT AND WE WILL RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS THANKS More

My 2nd time to visit the service department since purchasing my wonderful Lexus last December. Each time I have received excellent customer service. Each time I have shared the experience with my fri purchasing my wonderful Lexus last December. Each time I have received excellent customer service. Each time I have shared the experience with my friends and family. James was friendly and informative of my new used vehicle. Thank you and keep up the great customer service. See you soon with my next oil check up. Clarita Bickle More

From the get go they were friendly. We were greeted with an associate who obviously cared for the customer and was looking for what interested them and not just looking for profits. Also their financial ass an associate who obviously cared for the customer and was looking for what interested them and not just looking for profits. Also their financial associate was exceedingly friendly and also took care of the customer. More

Lexus is an excellent vehicle and the dealership is awesome. They gave me a chance to drive different cars and I've chosen the best one!!! I love my GS350... Thank you Lexus of Valencia.... awesome. They gave me a chance to drive different cars and I've chosen the best one!!! I love my GS350... Thank you Lexus of Valencia.... More

Purchased a used vehicle while receiving little to no pressure and extraordinary service and hospitality. John Perkins took a backseat approach and allowed me to make my final decision; he allowed the ca pressure and extraordinary service and hospitality. John Perkins took a backseat approach and allowed me to make my final decision; he allowed the car to sell itself. An attitude that should be an industry standard. This ensured my eventual return and recommendation of Lexus of Valencia. In addition to being friendly and helpful, John Perkins was incredibly knowledgeable and accommodating to every need I presented him with. He transformed the stressful process of purchasing a car into a pleasant and memorable experience! More

scott melville is always very accomodating,friendly and very helpful whenever i need service done on my car.he calls first before any new service or services that needs to be done that was not discussed.he very helpful whenever i need service done on my car.he calls first before any new service or services that needs to be done that was not discussed.he is very honest i feel at home right away the first time i met him. thanks scott you are great!!! More

I have been a Lexus owner for the last 12 years. My last purchase was from Keyes in Van Nuys. Ty at Keyes Valencia did a great job and I am happy to keep the business in the Santa Clarita Valley. purchase was from Keyes in Van Nuys. Ty at Keyes Valencia did a great job and I am happy to keep the business in the Santa Clarita Valley. More