
Lexus of Valencia
Valencia, CA
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537 Reviews of Lexus of Valencia
Great Service Outstanding!!!! Finally got all door panels done including Dash. Always great service from Scott! The only thing I can say is they do need to renova Outstanding!!!! Finally got all door panels done including Dash. Always great service from Scott! The only thing I can say is they do need to renovate the dealership! Thank you Scott for outstanding service at all times! More
Committed to do the right thing at the right time, everytime I purchaed my Lexus RX 330 at this location over 14 years ago and have received excellent service at Lexus of Valenca. As my car ages, the service c I purchaed my Lexus RX 330 at this location over 14 years ago and have received excellent service at Lexus of Valenca. As my car ages, the service center continues to treat me and my vehicle the same way they did on the day I purchaed it. Recently, it has had a few age-related issues and Scott M. continues to do everything possible to make adjustments and provide me with a loaner when repairs are needed. I remain a loyal Lexus customer as a result of this personal attention to excellence. Thank you Scott and Team Lexus! More
Great friendly service Great experience, Michael and his team went the extra mile to take care of us. Quick in and out no headache , friendly experience. Definitely coming Great experience, Michael and his team went the extra mile to take care of us. Quick in and out no headache , friendly experience. Definitely coming back. More
Great services Had a manufacture defect and Scott helped me solved that right away. Very fast, helpful, friendly and professional services. I would recommend him an Had a manufacture defect and Scott helped me solved that right away. Very fast, helpful, friendly and professional services. I would recommend him and this dealership to friends. More
Consistently excellent in every way This is my 8th year of experience with Lexus of Valencia. Every experience - from buying my cars to getting them serviced - has been excellent. Ther This is my 8th year of experience with Lexus of Valencia. Every experience - from buying my cars to getting them serviced - has been excellent. There is a genuine spirit of caring and dedication to the customers that is rare and wonderful. I highly recommend! More
15,000 mile service Bryan was very professional and helpful. He is an outstanding asset to Lexus of Valencia. He accommodated me with short notice and provided a great lo Bryan was very professional and helpful. He is an outstanding asset to Lexus of Valencia. He accommodated me with short notice and provided a great loaner vehicle. Most appreciative. Jim Burns More
Maintenance Scott is very professional, very helpful. I will go back to him. I wish they have more than 1 shuttle when customers needed a ride home. I waited 45 m Scott is very professional, very helpful. I will go back to him. I wish they have more than 1 shuttle when customers needed a ride home. I waited 45 minutes. More
10,000 mile oil change Every time I go into the dealership service is amamzing. From my sales person Ken to my service writer Michael. They are always here to help and make Every time I go into the dealership service is amamzing. From my sales person Ken to my service writer Michael. They are always here to help and make sure everything goes smoothly. I have leased 3 Lexus from here and will continue to come back. They take care of their customers. Great customer service More
1st time car service appointment I recently purchased a 2014 Lexus ct200h with about 48,000 miles on it. I took the car in for my first oil change and then overall check up. I had the I recently purchased a 2014 Lexus ct200h with about 48,000 miles on it. I took the car in for my first oil change and then overall check up. I had the pleasure of dealing with Bryan and the service department. He was very helpful and letting me know what was needed at the time and what future recommendations he had. Everything was done in a timely manner. More
Great customer service Brian Stover in service is the reason I own a Lexus. Makes taking your car in for service such a great experience. Glad he’s back from that other c Brian Stover in service is the reason I own a Lexus. Makes taking your car in for service such a great experience. Glad he’s back from that other car maker (to remain nameless). Their loss, our gain. Overall though, a great dealership. Fan for life. More