Lexus of Valencia
Valencia, CA
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535 Reviews of Lexus of Valencia
Thank you Juan. You are an outstanding salesperson and appreciate the patience and care you took with helping us get into our RX450h. Management and the Financing department were great to work with. I act appreciate the patience and care you took with helping us get into our RX450h. Management and the Financing department were great to work with. I actually enjoyed coming to this dealership. I even got lunch out of it, lol. More
Thank you Kejhan for the delivery of my second RX FSPORT. You are an amazing salesman with exceptional customer service! Thank you to Lexus of Valencia for their continued customer service support. I have l You are an amazing salesman with exceptional customer service! Thank you to Lexus of Valencia for their continued customer service support. I have leased four vehicles from Lexus of Valencia in the past 15 years and some others in-between. I am back happier than ever. I highly recommend them. Dawn Rudio Valencia, More
I am grateful for the service I get from Lexus of Valencia. Bryan Stover, my service advisor, provides excellent service. I would recommend him and his team to any Lexus owner. Valencia. Bryan Stover, my service advisor, provides excellent service. I would recommend him and his team to any Lexus owner. More
HAPPPPPY CUSTOMER - AMAZING EXPERIENCEFirst off, WOW, HAPPPPPY CUSTOMER - AMAZING EXPERIENCE First off, WOW, all I can say is Mark Malasig is by far the best person I have ever worked with when buying HAPPPPPY CUSTOMER - AMAZING EXPERIENCE First off, WOW, all I can say is Mark Malasig is by far the best person I have ever worked with when buying a new car. He was beyond respectful, knowledgeable, and helpful throughout the entire process. His assiduous work effort stuck out among anyone else I have spoken with when finding the car and dealership I wanted to work with. I must have spoken to 30 people elsewhere, and he was the only person to find what worked for me and my needs. Finding the right car and dealership is not easy these days. There are so many websites, and different ways to find or purchase your car out there these days. It can literally be draining to narrow down what will work best for you. People like Mark help you forget all the other options and stick with him to get VIP White Glove service. Without a doubt, Mark Malasig went to bat for me in finding the right car and budget to fit my lifestyle during my search. This meant everything to me and making decision to choose him and his dealership over others I came across. The fact that he came in the following day to close the deal with my card on his day off was amazing and so kind of him to give me the best possible experience. If you're shopping for a Lexus or car Mark's dealership is offering, he is the man to work with to find the best package that will work for your needs. Call, email, or text him to find what you need. A++++ Rating and Service - THANK YOU MARK!!! More
Service Department Although I had to wait for my service advisor who was with a customer - it would have been nice if one of the the other advisors with no customers off Although I had to wait for my service advisor who was with a customer - it would have been nice if one of the the other advisors with no customers offer assistance & show me to the waiting room for coffee etc. More
Excellent and courteous service. Service counselor David Parada provided my Lexus with excellent service and treated me with courtesy and respect. Coming to Lexus of Valencia for peri Service counselor David Parada provided my Lexus with excellent service and treated me with courtesy and respect. Coming to Lexus of Valencia for periodic maintenance of my vehicle has so far been a pleasant experience. It is a great joy to pick up my Lexus freshly washed and shiny after the maintenance service. Thank you, Lexus of Valencia. More
Lexus service Always very friendly and professional! They are wonderful here! That's why I keep bringing my Lexus here for service. They take care of their clien Always very friendly and professional! They are wonderful here! That's why I keep bringing my Lexus here for service. They take care of their clients. Thank you! More
Jennifer Martinez Jennifer greeted me warmly and professionally when I brought my car in for service. She let me know what needed to be done and how long they needed to Jennifer greeted me warmly and professionally when I brought my car in for service. She let me know what needed to be done and how long they needed to have my car. She was spot on. Jennifer blends her excellent training and pleasant personality in making my experience at Keyes Lexus a happy one. Thank you, Jennifer. More
Jennifer Martinez She was so helpful to me! My first visit for complimentary service & didnt know what to expect. Vanessa (service manager) greeted me 1st then introdu She was so helpful to me! My first visit for complimentary service & didnt know what to expect. Vanessa (service manager) greeted me 1st then introduced ne to Jennifer. Not knowing the services at Lexus, I was relieved by Jennifer's warm & welcoming personality. She knows her stuff & walked me through everything. I will be doing ALL my service on my NX300 at this great facility. (My buying experience was fantastic here also!) ? More
BryanStover perfect servic for my NX300 of Lexus at valencia I was scheduled service for 10,000 miles of my car. I ask to 10k oil change to I will pay. Mr. Stover say to me "It's OK to 10k oil is free of first n I was scheduled service for 10,000 miles of my car. I ask to 10k oil change to I will pay. Mr. Stover say to me "It's OK to 10k oil is free of first new car 10,0000 miles scheduled service. I did not know the free. Also very easy to text to appointment service. Mr. Stover thank you very much. More