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Lexus of Valencia

Valencia, CA

4.4
535 Reviews

24033 Creekside Road

Valencia, CA

91355

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535 Reviews of Lexus of Valencia

November 20, 2020

Thank you Juan. You are an outstanding salesperson and appreciate the patience and care you took with helping us get into our RX450h. Management and the Financing department were great to work with. I act More

by kb8dagr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 24, 2020 -

Lexus of Valencia responded

Congrats on the new ride! We appreciate your business and thank you for taking the time to rate us. Please let us know if there is anything else we can assist you with. Safe travels!

November 16, 2020

Thank you Kejhan for the delivery of my second RX FSPORT. You are an amazing salesman with exceptional customer service! Thank you to Lexus of Valencia for their continued customer service support. I have l More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kejhan, Mike Murray
Nov 18, 2020 -

Lexus of Valencia responded

Congrats on the new car Dawn! We're glad we could get you driving and thank you for choosing Keyes Lexus of Valencia!

October 15, 2020

I am grateful for the service I get from Lexus of Valencia. Bryan Stover, my service advisor, provides excellent service. I would recommend him and his team to any Lexus owner. More

by KnottyNaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stover
Oct 16, 2020 -

Lexus of Valencia responded

Thank you for the great review! We appreciate your business and look forward to working with you again in the future. Safe travels!

February 19, 2020

HAPPPPPY CUSTOMER - AMAZING EXPERIENCEFirst off, WOW, HAPPPPPY CUSTOMER - AMAZING EXPERIENCE First off, WOW, all I can say is Mark Malasig is by far the best person I have ever worked with when buying More

by iguanapowered
Recommend Dealer
Yes
Employees Worked With
Mark Malasig
Feb 21, 2020 -

Lexus of Valencia responded

Thanks for taking the time to leave us a great review! We're excited that Mark was able to provide a 5-star car buying experience for you. We appreciate hearing all the nice details you shared with us. Have a nice time and let us know when you can assist you again.

June 13, 2019

Service Department Although I had to wait for my service advisor who was with a customer - it would have been nice if one of the the other advisors with no customers off More

by Island
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 18, 2019 -

Lexus of Valencia responded

We apologize that we fell short of your expectations. Thank you for your feedback and rating. Please reach out to Mike Murray, our General Manager, at mmurray@lexusofvalencia.com to further discuss your concerns.

June 13, 2019

Excellent and courteous service. Service counselor David Parada provided my Lexus with excellent service and treated me with courtesy and respect. Coming to Lexus of Valencia for peri More

by KnottyNaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Parada
Jun 17, 2019 -

Lexus of Valencia responded

Thank you for expressing your positive experience with us! We value your business! Looking forward to your next visit with us.

June 10, 2019

Lexus service Always very friendly and professional! They are wonderful here! That's why I keep bringing my Lexus here for service. They take care of their clien More

by satisfied client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stover
Jun 10, 2019 -

Lexus of Valencia responded

Thanks for your loyal business! We appreciate knowing that you can depend on us for your vehicle service needs. See you on your next visit!

June 06, 2019

Jennifer Martinez Jennifer greeted me warmly and professionally when I brought my car in for service. She let me know what needed to be done and how long they needed to More

by Happy client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
Jun 10, 2019 -

Lexus of Valencia responded

Thanks for leaving us another excellent review of an awesome vehicle service visit with Jennifer! We're excited that she provided a positive experience throughout your visit. We appreciate your business.

June 06, 2019

Jennifer Martinez She was so helpful to me! My first visit for complimentary service & didnt know what to expect. Vanessa (service manager) greeted me 1st then introdu More

by Robyn 9235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazaro salesman...so great!
Jun 10, 2019 -

Lexus of Valencia responded

Thanks for sharing positive feedback! We're thrilled that Jennifer provided an amazing experience! We appreciate seeing the details you liked about your visit with her. See you on your next visit.

June 04, 2019

BryanStover perfect servic for my NX300 of Lexus at valencia I was scheduled service for 10,000 miles of my car. I ask to 10k oil change to I will pay. Mr. Stover say to me "It's OK to 10k oil is free of first n More

by Lexus jeno1030
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryan Stover
Jun 10, 2019 -

Lexus of Valencia responded

We're glad you enjoyed your service visit! Thanks for leaving us the 5-stars!

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