
Lexus of Valencia
Valencia, CA
Filter Reviews by Keyword
By Type
537 Reviews of Lexus of Valencia
We had a 5 star experience at Lexus of Valencia! We would definitely recommend them to our friends. They negotiated fairly and delivered our preowned 2011 Ford Edge in sparkling condition! definitely recommend them to our friends. They negotiated fairly and delivered our preowned 2011 Ford Edge in sparkling condition! More
It was pleasure working with Mark M. and Lexus of Valencia when it came to purchasing my certified pre-owned 2017 Lexus RX450h. He even noted a small dent on the car before I did and already took ste Valencia when it came to purchasing my certified pre-owned 2017 Lexus RX450h. He even noted a small dent on the car before I did and already took steps to make sure it was included in the contract to be fixed ASAP. He was quick, efficient and to the point. He made sure my husband and I were looked out for throughout the whole process and has always been available for us via text/call for when we have questions. He got us a great deal and even took care of our old car so that we didn’t have to worry about it. Very smooth and professional process, highly recommend! More
Excellent experience at the Lexus Valencia from start to finish. Edward in service and Gonzalo in Sales were professional, efficient and friendly throughout the entire process. finish. Edward in service and Gonzalo in Sales were professional, efficient and friendly throughout the entire process. More
Mark Malasig Internet Mánager was great !!! A great person with lots of understanding, patience, caring for the customer and willingness to close the deal. I will reccomend him to my friends and famil person with lots of understanding, patience, caring for the customer and willingness to close the deal. I will reccomend him to my friends and family. More
It was a great experience from start to finish. My sales rep JP was personable and really easy to work with. Will definitely be a repeat customer. rep JP was personable and really easy to work with. Will definitely be a repeat customer. More
Had a great experience trading in our old RX400h and buying a 2018 Lexus RX450h. From the time our sales rep, John, talked to us by phone until we drove off in our 450h (~6 hrs including our commute tim buying a 2018 Lexus RX450h. From the time our sales rep, John, talked to us by phone until we drove off in our 450h (~6 hrs including our commute time of ~2hrs) we enjoyed the experience, from test driving the candidate car, getting the appraisal of our old car, and the doing the paperwork (thanks to Sean for guiding us through that), Kudos to the Lexus of Valencia team for the great time we had! By the way, this was the second day of our car search, and the previous experience left us with a bad taste for Lexus dealerships, which the folks in Valencia Lexus reversed. Great job!i More
I bought the car in January and they barely are sending me the title in March. They weren’t clear that they don’t have the title and they kept making up excuses. I spoke to someone online and they called me the title in March. They weren’t clear that they don’t have the title and they kept making up excuses. I spoke to someone online and they called me right away when they were under the assumption that I was buying a car, but when I explained the problem I was having no one wanted to help. More
We would recommend Lexus of Valencia as #1 , there service and professionalism was excellent . There team was Awesome in getting us the Vehicle that we wanted. service and professionalism was excellent . There team was Awesome in getting us the Vehicle that we wanted. More
We were very pleased with the assistance provided by Eric Hur and Mark Malasig. Eric really paid attention to what we wanted and needed and got us the car and the deal that we were looking for. Everyone at Hur and Mark Malasig. Eric really paid attention to what we wanted and needed and got us the car and the deal that we were looking for. Everyone at the dealership was very nice, knowledgeable, and professional from the beginning to the end. More
We've purchased two vehicles from Keyes Lexus & both times John Perkins has been an absolute rockstar! Definitely our go to man whenever we are in the market for a vehicle! times John Perkins has been an absolute rockstar! Definitely our go to man whenever we are in the market for a vehicle! More