Lexus of Valencia
Valencia, CA
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535 Reviews of Lexus of Valencia
I want to thank everyone at the Lexus of Valencia team for helping me find and purchase my brand new ES300H. It is absolutely a beautiful car and I love it. Thank you to Eric Hur and Mark Malasig for work for helping me find and purchase my brand new ES300H. It is absolutely a beautiful car and I love it. Thank you to Eric Hur and Mark Malasig for working and negotiating with me and my mom during the process. It was a pleasure, and thank you to Sean Fuchs with the easy and seamless task of filling all the paperwork out. More
I had been struggling to find a company to finance me and once I called Eric and Mark they quickly helped me. They definitely went above and beyond for me and I’ll be forever grateful! once I called Eric and Mark they quickly helped me. They definitely went above and beyond for me and I’ll be forever grateful! More
Unacceptable and dishonest finance and sales team. Leased a Lexus NC300h and a warranty was thrown in without disclosure. Finance rude and not willing to resolve. Sales has been unresponsive.I did not see Se a Lexus NC300h and a warranty was thrown in without disclosure. Finance rude and not willing to resolve. Sales has been unresponsive.I did not see Sean Funches in Finance, but he is the primary dishonest contact More
Awesome experience with Lexus of Valencia. Al was friendly and helpful throughout the entire process. I love my new car Lexus RX 350. Thank you! friendly and helpful throughout the entire process. I love my new car Lexus RX 350. Thank you! More
Amazing Experience! Danny Garcia provided the best customer service and communication. Translation of my car purchase was very pleasant. The found the color and model that I was looking for. customer service and communication. Translation of my car purchase was very pleasant. The found the color and model that I was looking for. More
Today is a depressing day, but I made a reservation for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for you? I said I came to do the oil change, so I asked if it was done by a dealer or somewhere else, so I answered yes, Massey asked me a question and then I got the package service, so I'm all okay with basic knowledge, Massey question Is all okay, but if you didn't rotate your tires elsewhere, would you like to do it here? Then let's do it. And after a while to inform the maintenance of the car, she asks me a question if there is anything else to help, so I need a replacement because the remote control key battery is consumed, please include the invoice for the battery price, then Massey said The question to me is, do you want to give me only new batteries or replace the batteries in the remote control key? I ask for an exchange right now. Bring it in exchange immediately, this is just a service regardless of the price. I said thank you so much. And when I drove and ran my car, the handling control was very good, perhaps because of the tire rotation. Thank you. More
Today is a depressing day, but I made a reservation for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for you? I said I came to do the oil change, so I asked if it was done by a dealer or somewhere else, so I answered yes, Massey asked me a question and then I got the package service, so I'm all okay with basic knowledge, Massey question Is all okay, but if you didn't rotate your tires elsewhere, would you like to do it here? Then let's do it. And after a while to inform the maintenance of the car, she asks me a question if there is anything else to help, so I need a replacement because the remote control key battery is consumed, please include the invoice for the battery price, then Massey said The question to me is, do you want to give me only new batteries or replace the batteries in the remote control key? I ask for an exchange right now. Bring it in exchange immediately, this is just a service regardless of the price. I said thank you so much. And when I drove and ran my car, the handling control was very good, perhaps because of the tire rotation. thank you. More
Perfect car buying experience. Absolutely amazing! Got a great deal at a lower payment on the vehicle that I traded. I can't say enough about how great this dealership is. great deal at a lower payment on the vehicle that I traded. I can't say enough about how great this dealership is. More
We had a 5 star experience at Lexus of Valencia! We would definitely recommend them to our friends. They negotiated fairly and delivered our preowned 2011 Ford Edge in sparkling condition! definitely recommend them to our friends. They negotiated fairly and delivered our preowned 2011 Ford Edge in sparkling condition! More
It was pleasure working with Mark M. and Lexus of Valencia when it came to purchasing my certified pre-owned 2017 Lexus RX450h. He even noted a small dent on the car before I did and already took ste Valencia when it came to purchasing my certified pre-owned 2017 Lexus RX450h. He even noted a small dent on the car before I did and already took steps to make sure it was included in the contract to be fixed ASAP. He was quick, efficient and to the point. He made sure my husband and I were looked out for throughout the whole process and has always been available for us via text/call for when we have questions. He got us a great deal and even took care of our old car so that we didn’t have to worry about it. Very smooth and professional process, highly recommend! More