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Lexus of Valencia

Valencia, CA

4.4
535 Reviews

24033 Creekside Road

Valencia, CA

91355

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535 Reviews of Lexus of Valencia

June 24, 2021

I want to thank everyone at the Lexus of Valencia team for helping me find and purchase my brand new ES300H. It is absolutely a beautiful car and I love it. Thank you to Eric Hur and Mark Malasig for work More

by Jasonshiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark M
Jun 25, 2021 -

Lexus of Valencia responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

June 23, 2021

I had been struggling to find a company to finance me and once I called Eric and Mark they quickly helped me. They definitely went above and beyond for me and I’ll be forever grateful! More

by srm0o5j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Eric
Jun 24, 2021 -

Lexus of Valencia responded

Thanks for choosing to work with us! We appreciate your business and hope to see you again. Safe travels!

May 31, 2021

Unacceptable and dishonest finance and sales team. Leased a Lexus NC300h and a warranty was thrown in without disclosure. Finance rude and not willing to resolve. Sales has been unresponsive.I did not see Se More

by Suzanne.bush01
Recommend Dealer
No
Employees Worked With
Al Gaffar
Jun 01, 2021 -

Lexus of Valencia responded

Suzanne, Thanks for sharing your concerns and feedback. We would like a chance to answer your questions and find a solution. Please contact our General Manager at mmurray@lexusofvalencia.com to discuss further. We would like to turn this around for you.

May 20, 2021

Awesome experience with Lexus of Valencia. Al was friendly and helpful throughout the entire process. I love my new car Lexus RX 350. Thank you! More

by rmruiz826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
May 21, 2021 -

Lexus of Valencia responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car and feel free to reach out if you have any questions we can answer. Drive safe!

May 18, 2021

Amazing Experience! Danny Garcia provided the best customer service and communication. Translation of my car purchase was very pleasant. The found the color and model that I was looking for. More

by Lcrms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
May 20, 2021 -

Lexus of Valencia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

May 02, 2021

Today is a depressing day, but I made a reservation for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for More

by Jeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massey Gray
May 03, 2021 -

Lexus of Valencia responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

May 02, 2021

Today is a depressing day, but I made a reservation for my Lexus NX300 for oil change, so I headed to the dealer here. Arrived on time for the oil change, welcome to advisor Massey Gray, what can I do for More

by Jeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massey Gray
May 03, 2021 -

Lexus of Valencia responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 15, 2021

Perfect car buying experience. Absolutely amazing! Got a great deal at a lower payment on the vehicle that I traded. I can't say enough about how great this dealership is. More

by dbeall1775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petar and Eric
Apr 16, 2021 -

Lexus of Valencia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

Apr 16, 2021 -

dbeall1775 responded

You are most welcome!

April 10, 2021

We had a 5 star experience at Lexus of Valencia! We would definitely recommend them to our friends. They negotiated fairly and delivered our preowned 2011 Ford Edge in sparkling condition! More

by Ralph/Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 12, 2021 -

Lexus of Valencia responded

Thanks for the great review and congrats on your Ford Edge! Please let us know if there is anything else we can assist you with. Safe travels!

March 28, 2021

It was pleasure working with Mark M. and Lexus of Valencia when it came to purchasing my certified pre-owned 2017 Lexus RX450h. He even noted a small dent on the car before I did and already took ste More

by Ronjay & Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Malasig
Mar 29, 2021 -

Lexus of Valencia responded

Congratulations on your vehicle purchase! We appreciate your business and please let us know if you have any additional questions. Safe travels!

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