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Lexus of Valencia

Valencia, CA

4.4
535 Reviews

24033 Creekside Road

Valencia, CA

91355

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535 Reviews of Lexus of Valencia

September 01, 2021

5 out of 5 stars - The team at Lexus of Valencia was awesome in getting me my dream car, 2021 LC 500. Danny and Doug were great to work with, always willing to answer my numerous phone calls while I wai More

by okuman1955
Recommend Dealer
Yes
Employees Worked With
Danny Garcia, Doug Harland
Sep 02, 2021 -

Lexus of Valencia responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

August 04, 2021

I am very satisfied with my purchase of a new NX300, the customer service was great, was treated very well, I will be back soon More

by lutherbell919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
August 01, 2021

I am so happy I purchased my Lexus 350 from Valencia Lexus. My salesman was Petar and he was absolutely the best sales rep ever. More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar
Aug 06, 2021 -

Lexus of Valencia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 30, 2021

5 out of 5 stars - Thank you very much Lexus in Valencia location. Al Gafar! is the best ! HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe More

by slangit75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and finance staff, Al Gaffar, Customer Support
Aug 02, 2021 -

Lexus of Valencia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 23, 2021

Danny was wonderful to work with and the negotiations were fair and respectful. Just two sticky points. The dealership added a theft system which I felt was a little over priced and not something I re More

by hershhys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 27, 2021 -

Lexus of Valencia responded

Steven, Thank you for your time and for sharing your experience with us. We apologize for the inconvenience during your delivery and please know that we will be sharing this with our team. Should you wish to discuss this any further, please feel free to contact me at mmurray@lexusofvalencia.com. Thanks!

July 13, 2021

Al at Lexus Valencia went above and beyond to get me the exact car I wanted even though they didn’t have it in stock. The process was easy, their finance department was incredibly fair, and I’m overall incr More

by shannonwk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
Jul 15, 2021 -

Lexus of Valencia responded

Thanks so much for the great review! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

July 06, 2021

Great experience! Asked for a specific model, negotiated a price over the phone. Everything was exactly the way I negotiated over the phone, nothing missing, everything matching to the penny. Was a great More

by Jerome T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar
Jul 07, 2021 -

Lexus of Valencia responded

Jerome, Thank you for the 5-stars and we are so happy to hear about your experience. Please let us know if there is anything else we can help you with. Safe travels!

July 06, 2021

This one is the first luxury vehicle in our family. We were debating between Lexus and Mercedes. Al with his great stewardship made us his customer and friend. We are fortunate that he greeted us first wh More

by SUJAL GHOSH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
Jul 07, 2021 -

Lexus of Valencia responded

This is awesome to hear, Sujal! We appreciate the kind words and look forward to working with you again!

July 03, 2021

I’m very satisfied customer, Doug Harland was very friendly, helpful, Knowledgeable. I will definitely recommend Lexus of Valencia to friends and family, Excellent customer service. More

by Armen G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
Jul 06, 2021 -

Lexus of Valencia responded

Armen, We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

July 01, 2021

Had an amazing experience at lexus! Mark and Peter were great! Went in to buy a lexus ux200 and peter and mark made it so easy. Mark even bought me food while waiting for the final paperwork! Highly recomm More

by joselyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 06, 2021 -

Lexus of Valencia responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

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