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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
813 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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813 Reviews of Lexus of Thousand Oaks

April 25, 2025

Jonathan Enriquez at the Lexus of Thousand Oaks service department is great! He double checked everything and made sure that my car was serviced properly. Thank you! More

by Pedram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
April 23, 2025

It is always a pleasure to return here for the service. The waiting lounge is well-maintained, and they provide prompt updates on the status. More

by User1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Apr 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that the service and waiting lounge at Lexus of Thousand Oaks meet your expectations. We look forward to seeing you again soon!

April 21, 2025

Lexus of Thousand Oaks is always helpful in addressing my concerns and providing a high value service that give me confidence my car is operating at peak performance. More

by Tom B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Apr 22, 2025 -

Lexus of Thousand Oaks responded

Tom, we're delighted to hear that our team at Lexus of Thousand Oaks has been able to provide you with high-value service and peace of mind. Thank you for your kind words!

April 20, 2025

The dealership when related to service is only as good as the service writer you work with. If it were not for Yoby Kim I wouldn’t go there. Yoby is a terrific and trusted advisor. More

by Bills.sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Apr 21, 2025 -

Lexus of Thousand Oaks responded

Thank you for highlighting Yoby's exceptional service at Lexus of Thousand Oaks! We're delighted to know that he has earned your trust and made your experience worthwhile. We appreciate your feedback and look forward to serving you again!

April 18, 2025

Service performed on time and of high quality. Staff very pleasant and accommodating. Comfortable place to wait. More

by fhgoldner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 18, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of Thousand Oaks provided timely and high-quality service. We appreciate your kind words about our staff and facilities!

April 17, 2025

I’m so impressed how responsive, professional and competent this car dealership has been from the purchase process to working with their service department. If you are in the market to purchase a Lex More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
Apr 18, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Thousand Oaks provided such responsive and professional service throughout your journey. We appreciate the recommendation and look forward to assisting you in the future!

April 17, 2025

Derek very helpful and informative of what was included in servicing. Very helpful in correcting app problem and internet connection. More

by Sflilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service deptmt
Report | Print
Apr 18, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek was able to assist you with your service and tech issues at Lexus of Thousand Oaks. Thank you for sharing your experience!

April 16, 2025

Always do a good job and recommend needed serviced. Pleasant service reps take good care of me More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 17, 2025 -

Lexus of Thousand Oaks responded

The entire team at Lexus of Thousand Oaks is so glad we earned your business. Thanks so much for your kind words!

April 15, 2025

Derek Bishop service writer did an excellent job. Expedited diagnosis (alternator). Repair completed one day More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Report | Print
Apr 16, 2025 -

Lexus of Thousand Oaks responded

John, we're delighted to hear that Derek provided you with excellent service at Lexus of Thousand Oaks. It's great to know the repair was completed swiftly for you!

April 15, 2025

I’m please with the service Derek eas very friendly and helpful thank you Derek More

by Martha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 16, 2025 -

Lexus of Thousand Oaks responded

Martha, thanks for choosing Lexus of Thousand Oaks. We are glad to hear that Derek provided such top-notch service. We will pass along your thanks!

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