Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
879 Reviews
Call Dealership (805) 601-7646
View Awards

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

879 Reviews of Lexus of Thousand Oaks

June 25, 2025

Quick congenial efficient; unsurpassed competence Why use 15 words when you can use only 5? More

by Sixmeows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby kim. Mike
Report | Print
Jun 25, 2025 -

Lexus of Thousand Oaks responded

Thanks for leaving Lexus of Thousand Oaks a five-star review! We appreciate the feedback.

June 24, 2025

An excellent service tech, Yoby! Extremely professional, knowledgeable and prompt. Love this dealership. Best Lexus service in and around the Los Angeles area. More

by texex76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Jun 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that Yoby provided such excellent service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again in the future!

June 23, 2025

Jonathan was very thorough in dealing with my car’s service needs. As usual I got the best service from Lexus of Thousand Oaks. More

by junlbigyan987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 24, 2025 -

Lexus of Thousand Oaks responded

We're glad to hear that Jonathan provided thorough service for your car at Lexus of Thousand Oaks. Thank you for trusting us with your vehicle's needs, and we look forward to serving you again!

June 22, 2025

My sales associate was courteous and helpful. Glad the service is much better from previous. More

by kell.locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jun 23, 2025 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a 5-star review, Kell!

June 22, 2025

Poor communication between client & advisor and between advisor to mechanics very poor as well - missed diagnosed More

by trithenguyen70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amr Morad, Nick Falsafi, Lora Baworouski, Saeid Honorbakht, Charles Shapiro, Julie Kobayashi
Report | Print
June 20, 2025

Yoby is always so great! He is trustworthy; always makes me feel comfortable; and provides quick service! More

by kvgirl16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Jun 23, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yoby consistently provides you with trustworthy and comfortable service at Lexus of Thousand Oaks. Thank you for sharing your positive experience!

June 18, 2025

Paul exceeded my expectations. He was thorough and polite while taking care of my needs . I recommend this dealership highly. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jun 18, 2025 -

Lexus of Thousand Oaks responded

Wayne, it's wonderful to hear that Paul provided such excellent service at Lexus of Thousand Oaks. Thank you for the high recommendation!

June 18, 2025

Getting my car serviced at Lexus of Thousand Oaks was a pleasure. They kept me informed throughout the morning on the progress of my maintence service and even washed my car. Yoby Kim is the best! More

by yahmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Report | Print
Jun 18, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that your service experience at Lexus of Thousand Oaks was a pleasure and that Yoby Kim took great care of you. Thank you for sharing your positive feedback, and we look forward to serving you again!

June 18, 2025

Service was on time for my appointment and I was given the loaner of my choice. All service was explained and completed in a timely fashion. More

by mjkarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Paul
Report | Print
Jun 20, 2025 -

Lexus of Thousand Oaks responded

We're really glad to hear that your service experience at Lexus of Thousand Oaks was timely and accommodating. Thank you for sharing your feedback!

June 16, 2025

Nothing to complained about. Yoby was very professional, easy to talk to and accommodating . Very good service. Keep up the good work.. More

by net4229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 16, 2025 -

Lexus of Thousand Oaks responded

Thank you for the feedback! We're thrilled to hear that Yoby provided a professional and accommodating experience at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again in the future!

1
2
...
88