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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
793 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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793 Reviews of Lexus of Thousand Oaks

April 04, 2025

Great Service! Everyone very friendly and accommodating! Really took a personal interest in my car. More

by Lynne Novelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Forest
Apr 04, 2025 -

Lexus of Thousand Oaks responded

Here at Lexus of Thousand Oaks, we are always thankful for positive feedback from our customers. Thank you, Lynne!

April 03, 2025

I love coming here to get my maintenance done on my car. They always take good care of me. Staff members are always professional & great with customer service. Big shoutout to Jonathan Enriquez for always t More

by joshlemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Apr 03, 2025 -

Lexus of Thousand Oaks responded

Thank you for your kind words and continued trust in us! We're glad Jonathan and the team at Lexus of Thousand Oaks consistently impress you with their premier customer service. See you down the road!

April 03, 2025

I called to make an appointment that morning. Not thinking that I would be able to get in. Not only did I get in the loaner car was ready and everything went perfectly. More

by Cindy gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember his name
Apr 03, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that your experience with Lexus of Thousand Oaks was seamless and convenient! It's great to know everything went perfectly, including the loaner car. Thanks for choosing us, Cindy!

April 01, 2025

Customer Service was great. Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could b More

by madolsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 02, 2025 -

Lexus of Thousand Oaks responded

Thank you for the feedback! We're delighted to hear that our team at Lexus of Thousand Oaks provided great customer service and timely delivery. We'll definitely take your snack suggestion into consideration for future visits. Safe travels!

March 31, 2025

Jonathan was very helpful and patient in explaining the type of service I need. I would recommend him if you need your Lexus service. More

by tiffanylay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Apr 01, 2025 -

Lexus of Thousand Oaks responded

Thank you for recommending Jonathan and our team at Lexus of Thousand Oaks! We're glad to hear he provided helpful and patient service. We appreciate your support!

March 31, 2025

Excellent! Courteous and professional service. Good work from technicians. Diligent work from service advisor. Will definitely return there for service. More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Mar 31, 2025 -

Lexus of Thousand Oaks responded

Gustavo, we're delighted to hear about your positive experience with our team at Lexus of Thousand Oaks. Thank you for trusting us with your vehicle's service needs, and we look forward to welcoming you back!

March 30, 2025

We worked with Paul . He was super helpful with everything, and made it all go very smoothly. Huge help!! More

by jeanneswimwear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 31, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such helpful service and made your experience smooth at Lexus of Thousand Oaks. Thank you for sharing this feedback!

March 30, 2025

He was very friendly and knowledge able service adviser . He did very professionally And he did good job More

by Jayg133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Apr 01, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a positive experience with our service adviser at Lexus of Thousand Oaks. Thank you for the kind words and support!

March 28, 2025

Great service and very quick and follow up was superb . They are very professional and my car is running great. Thank you . More

by alexanderlovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amr Morad, Nick Falsafi, Lora Baworouski, Saeid Honorbakht, Charles Shapiro, Zahra Khanlar, Julie Kobayashi, Tom Valasek
Mar 31, 2025 -

Lexus of Thousand Oaks responded

Alexander, we're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks! It's wonderful to know your car is running smoothly. Thank you for the feedback!

March 28, 2025

Excellent service as always and great customer service. I travel to come to this dealership because of the excellent service and they never let me down. It’s worth the drive and more. More

by moniwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Mar 31, 2025 -

Lexus of Thousand Oaks responded

Thank you for making the trip to Lexus of Thousand Oaks! We're delighted to hear that our team consistently provides excellent service and makes it worth your while. We appreciate your loyalty and look forward to serving you again!

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