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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
829 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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829 Reviews of Lexus of Thousand Oaks

May 12, 2025

All services were explained in detail and kept me informed the progress. I like the video of initial inspection with every thing needs servicing which I approved to process. More

by Randhirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
May 12, 2025 -

Lexus of Thousand Oaks responded

Randhirn, we're delighted to hear that you appreciated the detailed explanations and video inspection at Lexus of Thousand Oaks. Keeping our customers informed is a top priority for us! Thanks for your feedback!

May 12, 2025

I take my car to TO for service and I have always been very happy and satisfied with the work that I have received. More

by Tsj94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that you're consistently satisfied with the service at Lexus of Thousand Oaks! Thank you for trusting us with your vehicle, and we look forward to continuing to meet your expectations.

May 11, 2025

Lexus of Thousand Oaks service dept is very efficient and the service members are very helpful and informative. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
May 12, 2025 -

Lexus of Thousand Oaks responded

Dana, we're delighted to hear that our service team at Lexus of Thousand Oaks provided you with efficient and informative assistance. Thank you for the positive feedback!

May 10, 2025

Brought my RX in for a battery issue with no appointment and they were able to take care of it the same day. Great experience as usual with Lexus. More

by pmuskat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks could assist you promptly with your RX's battery issue. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

May 09, 2025

Live my car, love the service. Always welcoming, and my car war ready when promised . One if the best car service I have ever had. More

by kathyjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam is the best. 5- stars
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear you love your car and had such a positive service experience at Lexus of Thousand Oaks. Thank you for the kind words!

May 09, 2025

I felt very comfortable with my service agent Yobi. He went out of his way to make things easy for me and was very friendly. More

by deannaruby14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi made your experience at Lexus of Thousand Oaks comfortable and easy. Thank you for sharing this positive feedback!

May 07, 2025

First class service. Paul was warm, knowledgeable, thoughtful & thorough. He handled multiple tasks and simultaneous customers seamlessly. Honest & kind. All service was More

by cnfoxy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 08, 2025 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're glad Paul provided such exceptional service during your visit to Lexus of Thousand Oaks. Until next time, drive safely and take care!

May 03, 2025

Jonathan was fantastic… And they were very very organized that it was super impressive. I used to work for a major major car dealership in Los Angeles and their way that they handle clients through text mess More

by JmeBrad
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
May 05, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Jonathan and the team at Lexus of Thousand Oaks impressed you with their organization and exceptional service. Thank you for sharing your experience!

May 03, 2025

Service is excellent as always! Jerry Bloomfield is a highly skilled technician and the only person who has worked on my LFA since it was new in 2011. I followed him from previous d More

by Tori Shuken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest and Jerry B.;
May 05, 2025 -

Lexus of Thousand Oaks responded

Tori, thank you for your loyalty and kind words about Jerry and Forest at Lexus of Thousand Oaks! We're delighted to hear that our team continues to provide excellent service. Safe travels with your LFA!

May 01, 2025

Awesome experience from top to bottom. Marc is and has always been a class act! More

by Womenfortransit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc st Pierre
May 02, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing a positive review of Marc and Lexus of Thousand Oaks!

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