Lexus of Thousand Oaks

Paul is the man! He was able to Handle everything very well and in a timely manner He was able to Handle everything very well and in a timely manner More

Yoby is the best service writer! He always takes care of all my needs.He gets my car check in within minutes and has my rental car waiting for me. All the car needs are done in a tim He always takes care of all my needs.He gets my car check in within minutes and has my rental car waiting for me. All the car needs are done in a timely fashion. This is the best dealership around. More

Brought my car for time up. Aiden noted that my driver side tire had a nail imbedded and that a piece of the tire was slashed . Marc my advisor took care of getting my tire rep Aiden noted that my driver side tire had a nail imbedded and that a piece of the tire was slashed . Marc my advisor took care of getting my tire replaced ( bought the tire from Lexus) . Success tire replaced free exception had to pay for balancing and alignment. I was updated and my car was ready sooner than I thought..Loved my car getting washed at Lexus. More

Great service experience. Derek and the team dealt with a specific concern. Easy to work with and good communication. Also really appreciate the loaner car. Derek and the team dealt with a specific concern. Easy to work with and good communication. Also really appreciate the loaner car. More

Very good experience with dealer and Marc on time and good relationship with customer thanks good relationship with customer thanks More

Derek answer all my questions and was very professional ,friendly and very helpful he even arranged for my car to be washed and vacuum thank you so much professional ,friendly and very helpful he even arranged for my car to be washed and vacuum thank you so much More

Service advisor Forest handled my appointment in a timely manner. Dropped my car off in the morning and had a loaner car to use for the day. Service was quick and finished in the scheduled time. Very happy w manner. Dropped my car off in the morning and had a loaner car to use for the day. Service was quick and finished in the scheduled time. Very happy with everything at the dealer. More

I just met Derek when I went in for the 1st check on my 2025 Lexus 300 Hybrid. Derek was like the old day at Lexus of Thousand Oaks. He made me feel at home and cared about. That caring seemed to have b 2025 Lexus 300 Hybrid. Derek was like the old day at Lexus of Thousand Oaks. He made me feel at home and cared about. That caring seemed to have been lost for a while. Couldn’t be happier with the way I was treated. Thank you for having Representatives like Derek. More

Excellent on time service with no waiting no hassle and no upsell. Only what I needed and or wanted. Best service department around!! no upsell. Only what I needed and or wanted. Best service department around!! More

Paul, our service consultant, was honest, friendly, and knowledgeable. He explained our service options to my husband and me, and let us decide what we wanted to do without pressure. He kept us informed ab knowledgeable. He explained our service options to my husband and me, and let us decide what we wanted to do without pressure. He kept us informed about the status of our vehicle throughout the service. Thank you, Paul, for your excellent service. More