Lexus of Smithtown
St. James, NY
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1,092 Reviews of Lexus of Smithtown
Worked with Robert Rossworn to lease a new 2013 RX 350. Bob and his staff are all very professional and easy to deal with. Frank Loviglio did a great job a delivering the car, including a detailed review o Bob and his staff are all very professional and easy to deal with. Frank Loviglio did a great job a delivering the car, including a detailed review of all of the car's features. Would recommend this dealership to anyone looking to buy a luxury car i.e. Lexus. More
This dealership is like going home for me. I purchased my first Lexus 15 years ago and it gave me great service just like this dealership.When it was time for a new car I again went to Lexus of Smithtown my first Lexus 15 years ago and it gave me great service just like this dealership.When it was time for a new car I again went to Lexus of Smithtown and this time I found Joe Giaquinto. His style of selling matched my style of buying which was no pressure just friendly and knowledgeable service. It didn't take long to decide to buy another Lexus.It has been two weeks and already Joe has come to our home in Smithtown to program in our garage door openers. Where else would you get a house call but at Lexus of Smithtown. Thank you Joe, the phones and doors are working perfectly! Rosemary More
I purchased my first Lexus (RX350) today and my experience at your dealership from beginning to end was first rate . My sales consultant, Arjun Vir, was very professional and extremely competent in experience at your dealership from beginning to end was first rate . My sales consultant, Arjun Vir, was very professional and extremely competent in his knowledge of the vehicle. His amiable personality was appreciated during the completion of the paperwork involved in the purchase as well as the review of the operation and functions of the vehicle. It was a pleasure doing business at your dealership. More
My experience with Lexus of Smithtown was outstanding.This was my 2nd GX I purchased there.Bob Rossworn is not only a good sales person with vast knowledge of his cars,but he is also a warm outstanding.This was my 2nd GX I purchased there.Bob Rossworn is not only a good sales person with vast knowledge of his cars,but he is also a warm sincere person.Caring to make sure the car buying experance is plesant and not stressfull.He is a pleasure to work with. Ms.Dolores Russell did all the paper work,she made it quick and easy.Not painfull at all. ABBAS RAJANI.Is a real Gentleman and very professional just like Bob Rossworn. He is a younger man who is soft spoken,extremely friendly,very helpfull and intelegent.He spent as much time as I needed to explain all the cars features, from front to back inside and out.His knowledge of the car was amazing,as he answered any question I had.He is very tec savy setting up my blue tooth,phone book,radio stations as well as my satalite radio and my garage door opener.Abbas told me I could call him with any questions I had.His personality and car knowledge is an asset to to LEXUS OF SMITHTOWN.He loves his job and it shows. More
When our ES350 lease was coming to an end, there was no question as to where we would be headed. This our forth vehicle we have leased from Lexus of Smithtown and not the last! Arjun made our current leas question as to where we would be headed. This our forth vehicle we have leased from Lexus of Smithtown and not the last! Arjun made our current lease experience stressless and maybe even enjoyable. The entire staff makes you feel at home and alway available to help. From sales to service they are top notch. More
Just bought a new lexus in smithtown. We are so happy. The service was unbelievable. Arjun was our sales rep. What a doll. Very knowledgeable and so friendly. Also dealt with the sales manager, Fran The service was unbelievable. Arjun was our sales rep. What a doll. Very knowledgeable and so friendly. Also dealt with the sales manager, Frank Galante. He too was so professional and made u s feel we were the most important customers they had. Dolores was also very friendly and very professional. arjus said call him anytime and i believehe would get backtome in a second. Great staff. We are so pleased and we are glad to be part of their family. Great job guys. More
We have owned several other Lexus cars and continue to be impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another Lexus dealer and were not satisfied with them. Since that purchase we have returned to Smithtown and are completely satisfied. David Hitt was informative, patient and extremely helpful and courteous during all three of our recent visits. He also followed up the next night (something you expect from a doctor's office) to make sure we were comfortable and enjoying our new purchase. As we left the dealership last night he continued to invite us back at any time if we had questions or concerns. He is a true believer in the Lexus automobile and his dedication and willingness to please was most evident. Once again we were made to feel completely at ease with Dolores Russell in finance. She walked us through necessary paperwork making it seem effortless and routine. Her expertise were welcomed and appreciated. Both employees were "top of the line" like the luxury automobile we just purchased! More
Everyone friendly & helpful looked at other dealers bought car here years ago always happy with the service & loaner car selection will continue to recommend Lexus of Smithtown to my friends. bought car here years ago always happy with the service & loaner car selection will continue to recommend Lexus of Smithtown to my friends. More
Ken Goldberg was great to deal with. He knew everything about our ES and he very patiently explained and demonstrated all of the features to us. about our ES and he very patiently explained and demonstrated all of the features to us. More
Bought an LS and came back three weeks later to buy an RX because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. More