Lexus of Smithtown
St. James, NY
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1,092 Reviews of Lexus of Smithtown
Both Robert and Taylor were extremely patient and gave us as much time as we needed to make our decisions. WE had their undivided attention at all times and they answered all questions without any hint of c as much time as we needed to make our decisions. WE had their undivided attention at all times and they answered all questions without any hint of condecension. My wife's indecision in making certain choices would have driven me to drink, but Robert gave her all the time she needed Taylor was exceptional. She, too,was extremely patient and professional. She inspires great confidence in the dealership and we felt that she was quite sincere in her attempts to help us get the most out of the car we had bought. From the moment we met with her she was prepared, professional and all went smoothly. My wife's angst about mastering the technology within the car was greatly assuaged by Taylor who conluded her demonstration of the many features by making my wife could return as often as necessary for instruction. Taylor and Robert know the car business very well but more importantly the are genuine in their willingness to be helpful..They are the real deal or to use a New York idiom, thry are MENSCHFF More
I had the best experience ever I had owned 2 other Lexus cars, Frank Loviglio was a pleasure to work with. He made the whole experince the Best I have had and he knew all about the car and made sure he expl cars, Frank Loviglio was a pleasure to work with. He made the whole experince the Best I have had and he knew all about the car and made sure he explained everything to me. More
So happy to have had the true pleasure to met and speak with Abbas. He has an outstanding intellectual ability but yet when he spoke to us he was soft spoken, kind and patience. You can see that Abbas is with Abbas. He has an outstanding intellectual ability but yet when he spoke to us he was soft spoken, kind and patience. You can see that Abbas is an extremely hard worker, self-motivated and self-reliant. His honesty,integrity, and dedication is just who is. Thank you to Tim for letting Abbas be our salesperson, he was excellent I am not sure if we would have purchase the vehicle without Abbas. We think that Smithtown Lexus and all of their clients are so lucky to have Abbas at our disposal for all our question. An additional bonus to buying a great vehicle is to have Abbas for all your technical questions this is a win win for all. You know how you dread that meeting with the business mangers our experience with Dolores was like no other. It truly was a no pressure meeting wow in 30 years of buying cars this meeting with Dolores was a refreshing experience. Smithtown Lexus hang on to Dolores and Abbas they are two huge assets to your business. Look forward to buying my next Lexus, Carol Ann More
I leased my first car with the help of Michael Mandolese. I'm so glad that I had the pleasure of getting my car through him. I wouldn't have wanted anyone else. He was so nice to me and by husband. Not pushy I'm so glad that I had the pleasure of getting my car through him. I wouldn't have wanted anyone else. He was so nice to me and by husband. Not pushy like some salesmen could be. He stayed after his work hours to show me everything about my car before I took it home. He even called me the next day to see how I was liking the car and to make sure I had no more questions. He's a great guy. Lexus is the best dealership around!! More
After recently purchasing a 2012ES, I found I had additonal questions regarding the cars features. I called Abbas to schedule an apppointment. He actually came to my home and went over all the featur additonal questions regarding the cars features. I called Abbas to schedule an apppointment. He actually came to my home and went over all the features and answered my questions in a manner I could understand. Talk about customer service-- I was amazed. Its nice to know that after you purchase a car the service does not end-- Abbas is to be applauded - his expert technical skills match his caring personality. I strongly suggest anyone interested in purchasing a Lexus spin over to Smithtown, you won't be sorry, of that I am sure-- More
Purchasing my first Lexus at Smithtown was beyond my expectations. Before even entering the premises, I spoke with Bob Rossworn on the phone at which time he quoted a price, which ultimately is what I expectations. Before even entering the premises, I spoke with Bob Rossworn on the phone at which time he quoted a price, which ultimately is what I paid- no haggling, hard sells, etc. The same could be said for Dolores Russell,who showed us all the available options, without pushing any one item. Quite different from what I've experienced in the past! Upon delivery of the vehicule, I was introduced to Frank Loviglio who spent at least 2 hours patiently giving me a comprehensive tutorial on operating my new Lexus. I look forward to returning to the dealership for maintenance and would highly recommend Lexus of Smithtown. By the way, I love the car! More
Abbas was very informative and helpful in teaching us to better use our nagigation and telephone systems. He installed our phonebook and went out of his way to teach us to do it ourselves. A great asset to better use our nagigation and telephone systems. He installed our phonebook and went out of his way to teach us to do it ourselves. A great asset to the Lexus family. More
Everyone was informative and helpful in order to purchase a car that I wanted. I was also explained how to use car and all the buttons, etc. a car that I wanted. I was also explained how to use car and all the buttons, etc. More
I found Abbas Rajani to be friendly, knowledgeable, helpful, and knew the product. He pointed out and demonstrated the features of my 2012 Ls460 until I understood how to use them. helpful, and knew the product. He pointed out and demonstrated the features of my 2012 Ls460 until I understood how to use them. More
Frank Loviglio was a very friendy personable salesmen. When my wife and i picked up the car he was very informative and pleasent to deal with. When its time for a new lexus he will be my salesmen. Thank y When my wife and i picked up the car he was very informative and pleasent to deal with. When its time for a new lexus he will be my salesmen. Thank you Frank. More