
Lexus of Smithtown
St. James, NY
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1,093 Reviews of Lexus of Smithtown
Purchasing a car can be quite an ordeal or a great experience. I'm glad to have had such a pleasant experience with the assistance of the awesome team at Lexus of Smithtown. Being a first time buyer, experience. I'm glad to have had such a pleasant experience with the assistance of the awesome team at Lexus of Smithtown. Being a first time buyer, I was very concerned with the whole process. However, my doubts were put to rest when I was introduced to a fellow U.S. Marine, Mr. David Hitt. Mr. Hitt truly exemplifies the qualities of a Marine which is nothing short but that of EXCELLENCE! Mr. Hitt went through the whole procedure step by step and walked me through the features of all the great Lexus vehicles. Ultimately my eyes were set on the GS 350 AWD. From start to finish he displayed nothing but honesty, patience, professionalism and utmost sincerity on getting me the best possisble deal he could offer on my vehicle. Soon thereafter, I met with Mrs. Dolores Russell and Mr. Robert Rossworn who really cut me some slack on the pricing and were great on planning the whole financing of the car. I'm overly satisfied with my experiences with the staff at Lexus of Smithtown and highly recommend to anyone interested in purchasing a Lexus to GO TO THIS DEALERSHIP! Semper Fi~ OORAH! More
Abbas H. Ranjani gave ma a tutorial for the navigational system, phone (Bluetooth), radio and Pandora music. He helped me yesterday and today. He was informative, patient and extremely helpful. He resolved system, phone (Bluetooth), radio and Pandora music. He helped me yesterday and today. He was informative, patient and extremely helpful. He resolved my faith in purchasing this vehicle! I know I will be back again to learn more about this amazing and often times, challenging car. Mary Csorny More
Michael provided a supurb customer experience that was among the best I've experienced. From price negotiations to the set up and explanation of the car's myriad of complex functions, he was warm and fri among the best I've experienced. From price negotiations to the set up and explanation of the car's myriad of complex functions, he was warm and friendly and made us feel like we were family. He also made it clear that any issues with the car in the future that might arise could be handled by him. A nice extra bit of security and peace of mind. As a side note, all of the staff were also extrememly friendly and helpfull. All in all our leasing experience of a new ES 350 was very positive and enjoyable! More
I am delighted with my new Lexus. Neil was a doll to work with, personable, informative and not pushy; he even gave me his cell phone number in case I had any questions! work with, personable, informative and not pushy; he even gave me his cell phone number in case I had any questions! More
I purchased my RX 300 in 2000 from Lexus of Smithtown and have come back to purchase a pre-owned RX 350. Just picked it up today and I am very grateful for Bill DeKoning's professionalism and willingness to have come back to purchase a pre-owned RX 350. Just picked it up today and I am very grateful for Bill DeKoning's professionalism and willingness to help me find the vehicle I wanted at a price I could afford. Thank you! More
I went to Lexus to get my ny plates put on my car. I leased my es 350 2013 in Florida. I neede help in understanding all the features of my new car . What I got was a wonderful understanding person to e leased my es 350 2013 in Florida. I neede help in understanding all the features of my new car . What I got was a wonderful understanding person to explaina all the features of my new car . I would highly rate the dealership, in hiring capeable people such as Mr RAJaNI. I would certainly consider smithtown Lexus for my next Carr. More
I had a very good experience with David Hitt of Lexus of Smithtown. He worked very hard to find a car within my price range. The dealership really came through in accomodating me in that area. David was fri Smithtown. He worked very hard to find a car within my price range. The dealership really came through in accomodating me in that area. David was friendly, professional,and knowledgeable about the RX350.He spent many hours at delivery going over everything my husband and I would use in the car. I will definitely recommend David and the dealership to anyone looking for a Lexus. More
Very professional staff. They make the leasing process extremely easy and stress-free. They take care of all paperwork! I am now leasing my third Lexus from this dealership! extremely easy and stress-free. They take care of all paperwork! I am now leasing my third Lexus from this dealership! More
We leased the Lexus IS 250 due to the great promo program that they had when we walked into this Dealership. The sale came from the way we were treated by Mr. Neil Fogel. Neil is a real Gentleman and he know that they had when we walked into this Dealership. The sale came from the way we were treated by Mr. Neil Fogel. Neil is a real Gentleman and he knows the business and the cars well. Neil is a Family man and like us, could relate to our situation with College loans and making ends meet. Not only did we get a great deal on a great car, but we had the good fortune of getting a great guy to help us through the process. I recommend that you ask for Neil when to get to the Receptionist. Skip the chaff and go for the Wheat! More
My husband and I have just bought another Lexus truck from the Smithtown dealership. I am very pleased to say that everyone was very helpful, courteous, and professional throughout the process. Neil is v from the Smithtown dealership. I am very pleased to say that everyone was very helpful, courteous, and professional throughout the process. Neil is very approachable and patient with all of my questions regarding the computer navigational system, radio, phone , etc! I have just come back from yet another tutorial session with Neil and I don't think it will be my last! My husband and I recommend this dealership highly. Just ask for Neil! Mary and Don Csorny More