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Lexus of Smithtown

St. James, NY

4.5
1,092 Reviews

700 Middle Country Road

St. James, NY

11780

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1,092 Reviews of Lexus of Smithtown

March 31, 2022

Pleasant sales experience. Delivery was easy and car was perfect. Non pushy and great price. More

by Jamesdbruno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani, Robert Rossworn, Denise Plourde, William Pottetti, Phil Rodriguez, Frank Politi, Dominique Alotta, Samantha Klaus, Christian Reyes, Carlos Rivero
Apr 11, 2022 -

Lexus of Smithtown responded

Thank you James for the kind words and 5-star review, they truly are appreciated!

February 19, 2022

The experience of purchasing a Lexus from Lexus of Smithtown was wonderful. The people I dealt with, bill and Victoria were incredible More

by Richwmorrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pottetti, Victoria Vilchez
Mar 01, 2022 -

Lexus of Smithtown responded

Thank you Rich for taking the time to share your 5-star experience with us. I am very happy to hear that Bill and Victoria were able to provide you with such excellent assistance. Enjoy your new Lexus and please feel free to contact us should you have any questions.

February 02, 2022

I purchased my 2018 Lexus ES 350 P/ Certified from John Valveri in November 2021. I was the best auto experience to date.Having owned two previous Lexus cars, LS 430 and ES 330, John was very instrumental More

by clarence simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valveri, Robert Romano, Sheetal Navi
Feb 03, 2022 -

Lexus of Smithtown responded

Thank you Clarence for taking the time to share your 5-star experience working with John. I am so happy that he was able to provide you with your best auto experience to date while getting you behind the wheel of your ES 350. Enjoy it and please do not hesitate to reach out if you have any questions.

January 22, 2022

Great service and knowledge about the cars that Smithtown Lexus sale. Very happy with the salesperson and the technician who help us get to know our new car. More

by Kaddas
Recommend Dealer
Yes
Employees Worked With
Christian , Denise Plourde, Phil Rodriguez
Jan 27, 2022 -

Lexus of Smithtown responded

Thank you Kaddas for the 5-star review and kind words, we truly appreciate them!

November 26, 2021

Helpful, courteous, knowledgeable, friendly,efficient. Rene Hartman was excellent as was Victoria in demonstrating all the ins and outs of my new car. Thank you. More

by Gerber18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene Hartman, Victoria Vilchez
Dec 07, 2021 -

Lexus of Smithtown responded

Thank you for taking the time to share your 5-star experience. I am pleased to hear that Rene and Victoria were able to provide such amazing assistance during your most recent visit!

November 11, 2021

Excellent from start to finish. Great price and explained everything.This is my 2nd Lexus 350 FSport More

by Sjpresner
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz, Victoria Vilchez
Dec 07, 2021 -

Lexus of Smithtown responded

Thank you for the kind words, 5-star review, and – most importantly – being a loyal Lexus of Smithtown guest. We know you have many options when it comes to choosing a Lexus dealership and we're honored that you chose to let our team help you once again. Enjoy your new Lexus!

October 22, 2021

Biz Mgr was great! Technician was okay. They focused only on the electronics and not on rest of the car. More

by aileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian (technician), Denise Plourde, Matt Cuozzo, Dominique Alotta
Nov 10, 2021 -

Lexus of Smithtown responded

Thank you Aileen for taking the time to provide a review, we truly appreciate the feedback.

October 13, 2021

I had the best buying experience with Lexus of Smithtown. My special thanks for the outstanding service to Shawn Janusz, the salesman. He helped to find the exact car on my dream for an excellent price. No h More

by Lena Nemirovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz, Aaron Trembley, Christian Reyes, Carlos Rivero
Oct 21, 2021 -

Lexus of Smithtown responded

Thank you Lena for the kind words and for taking the time to share in detail your 5-star experience. I am so happy to hear that our team was able to provide you with the best buying experience! Enjoy your new Lexus and please feel free to contact us at any time should you have any questions.

September 24, 2021

Lexus of Smithtown Just delivered the best car buying experience I’ve ever had. I highly recommend them. They have an excellent team. More

by DaveS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz, Samantha Klaus, Victoria Vilchez
Oct 06, 2021 -

Lexus of Smithtown responded

Thank you Dave so much for the kind words and 5-star review. I am so happy to hear that our team was able to provide you with the best car buying experience you've ever had! Enjoy your new Lexus!

Oct 06, 2021 -

DaveS responded

Well deserved. I will see you again in 35 months

September 08, 2021

Shawn Janusz ,Our salesman , worked extremely hard to find the car we wanted It was impossible to find the exact one but he did it! More

by Thomas.DeGloria
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz
Oct 06, 2021 -

Lexus of Smithtown responded

Thank you Thomas for sharing your 5-star experience with us. I am very happy to hear that Shawn was able to provide such excellent assistance during your most recent purchase process.

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