Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
Sale and service We would highly recommend this dealership for sales and service. We recently leased a 2016 Lexus 350 from salesperson Mike Rothstien. He and his as We would highly recommend this dealership for sales and service. We recently leased a 2016 Lexus 350 from salesperson Mike Rothstien. He and his associates Jeffrey Rosales and Denise Plourde navigated us through the process and the transition was a smooth one. Their efforts greatly enhanced our understanding of the new technology that the 2016 Lexus offers. More
Extremely satisfied customer I had a great experience with the manager, Michael Anno when purchasing my 2011 Lexus. I visited the dealership 2x and both times Michael was thorough I had a great experience with the manager, Michael Anno when purchasing my 2011 Lexus. I visited the dealership 2x and both times Michael was thorough and extremely knowledgeable in finding a vehicle to meet my needs. The day I picked up my car he had it ready, clean, full tank of gas, and explained every feature in detail. I am very happy with my vehicle and highly recommend this dealership. More
A very pleasant experience! Our recent experience leasing a 2015 NX 200t from this dealership was wonderful and effortless from beginning to end. We highly recommend Sales Consul Our recent experience leasing a 2015 NX 200t from this dealership was wonderful and effortless from beginning to end. We highly recommend Sales Consultant Michael Mandolese who was the primary reason for such a wonderful experience. Michael kept the lines of communication always open. He truly knows the Lexus product inside and out and answered all our questions in a timely manner. He worked hard to find us the perfect car and arranged delivery at our convenience. This is our first Lexus and probably won't be the last! More
Enjoyable visit The service was performed quickly. I was advised of the next items to address, as winter begins. Discussed some options to assist me with making my de The service was performed quickly. I was advised of the next items to address, as winter begins. Discussed some options to assist me with making my decision. More
it was a wonderful experience with my salesman our salesman was very knowledgeable about the car we were looking for, and he made the entire process very easy and quite understandable. I would high our salesman was very knowledgeable about the car we were looking for, and he made the entire process very easy and quite understandable. I would highly recommend this dealership and especially our salesman. More
Excellent Service I have leased many cars in the past but never had the service like Lexus of Smithtown. Everyone was very nice and professional. The Lexus Technical Sp I have leased many cars in the past but never had the service like Lexus of Smithtown. Everyone was very nice and professional. The Lexus Technical Specialist spent over an hour explaining all the gadgets inside and outside of the car. Never had that experience from any other dealership. More
GREAT STAFF - Everyone was very Professional I had a wonderful experience from the day I walked into the dealership until 2 weeks later when I was so excited to buy the car from people who truly I had a wonderful experience from the day I walked into the dealership until 2 weeks later when I was so excited to buy the car from people who truly cared about ME !!! My salesman, Joseph Giaquinto was a GEM - very professional and thankful they he was not a TYPICAL "CAR" Salesman, He wanted to make sure to explain how nice it would be to have me as part of the LEXUS of SMITHTOWN Family. I did not feel like that after re-visiting the other dealerships. This is my third Lexus. The other 2 cars were bought from a dealership much closer to my house BUT I had no doubt buying in Smithtown was right for me. After meeting with Frank Galante & Rob Meyer the NEW Family began. I have already had 2 people come to me and asked me where I bought my car and what dealership - I an THRILLED to tell them Lexus of Smithtown is the ONLY place to go !! More
Great salesman I recently leased a new gs 350 fsport from Quinn Mui at Lexus of smithtown and I couldn't be happier with the car or my experience. Quinn was not only I recently leased a new gs 350 fsport from Quinn Mui at Lexus of smithtown and I couldn't be happier with the car or my experience. Quinn was not only professional but also a down to earth guy who worked with me in achieving a price i was happy with. More
BEST Service dept ever Ive been driving Chevy Impalas for the past 15 years as a perfect NYC commuting car from Long Island. There service dept is a true horror to deal with Ive been driving Chevy Impalas for the past 15 years as a perfect NYC commuting car from Long Island. There service dept is a true horror to deal with and impossible to even get parts for anymore and you would have to wait weeks. Impossible for me to buy the 2015 Impala I wanted to when commuting to city and dealing with that insanity. Was so hesitant to buy a Lexus in fear of the damage to the truck thats happens commuting period but it was the BEST decision Ive made and am now prob stuck with lexuses for the 15 years :) because I have truly fallen i love with this truck but what will keep me coming back is the Service Department. They are all a pleasure to deal with down to the young guys that clean the car. Im hooked and look forward to maybe a car version also in the future in addition. More
Great buying experience. I had the opportunity to work with both Michael Rothstein and Charles Greene over at Lexus of Smithtown and was very please with the experience. I wa I had the opportunity to work with both Michael Rothstein and Charles Greene over at Lexus of Smithtown and was very please with the experience. I was new to the Lexus line of automobiles and they both were very helpful in explaining all the details about the ES 350 I ended up leasing from them. They even went out of their way to make sure I was happy with the car by arranging an extend test drive for me. Great job guys! Thanks, Anthony! More