Lexus of Smithtown

new car My experience at smithtown lexus has been wonderful. I have owned two Rx350's and just leased an NX....couldn't be more pleased with the car and the My experience at smithtown lexus has been wonderful. I have owned two Rx350's and just leased an NX....couldn't be more pleased with the car and the responsiveness. Even had Jeff come to the house to set up the garage door opener! More

Excellent Leasing Experience Knowledgeable and efficient. Made sure that all aspects of financing and technology were clearly explained. Thorough review of the lease terms with Ti Knowledgeable and efficient. Made sure that all aspects of financing and technology were clearly explained. Thorough review of the lease terms with Tim Burns and Robert Meyer and technology with Abbas and Justin resulted in an excellent customer experience. More

Friendly, perfect and honest. I've met lot of dealerships and this place is the best dealership so far, great service, very friendly and honest. Charles Greene went over every sin I've met lot of dealerships and this place is the best dealership so far, great service, very friendly and honest. Charles Greene went over every single details of a car and a contract with me, no pressure at all, and spent his time very diligently. More

Just a pleasure Finally a Service Department and Service Consultant that realizes sometimes not all the times people have lives and business to run and just want tr Finally a Service Department and Service Consultant that realizes sometimes not all the times people have lives and business to run and just want transparent and timely service. I dealt with Robert R. and he was focused, diligent, respectful and thorough. This guy makes me want to buy all my cars from this Lexus Dealership. Great Job to Robert to you and the entire service team !! Roger L. Post More

knowledgeable and friendly staff Quinn and Rob were extremely knowledgeable. They never pushed too hard, but knew what I was looking for and and got me into the GS350 I wanted. Quinn and Rob were extremely knowledgeable. They never pushed too hard, but knew what I was looking for and and got me into the GS350 I wanted. More

easy, no stress, comfortable It was a pleasure to do business with a dealership that had no pressure, Our salesperson Charles Greene was very helpful in all areas, and very person It was a pleasure to do business with a dealership that had no pressure, Our salesperson Charles Greene was very helpful in all areas, and very personable which made it even nicer. Charles went over the vehicle with me and made sure I understood everything and assured me if I had any questions to call and they would be answered. More

Positive Experience with a Professional Sales Team Mr. Michael Rothstein was most professional as he listened to our needs ,answered our multiple questions and seamlessly completed our lease transactio Mr. Michael Rothstein was most professional as he listened to our needs ,answered our multiple questions and seamlessly completed our lease transaction. Mr. Rothstein enabled us to painlessly turn in our previously leased vehicles from another car company to Lexus of Smithtown. He has maintained ongoing communication with us as we familiarize ourselves with our new vehicles. Just an aside that impressed me personally...I had left a CD in my trade-in vehicle, we contacted Mr. Rothstein about the issue after the car had already been delivered to the other dealership and he graciously retrieved the CD and left it at the front desk for us. Mr. Rothstein goes the "extra yard" to make a customer's experience at Lexus of Smithtown personal and professional. I would recommend Mr. Michael Rothstein without reservation. More

Excellent experience definitely recommending to others Definitely great customer service Quinn Mui was excellent, he covered everything I needed to know about the vehicle. really enjoyed my experience at L Definitely great customer service Quinn Mui was excellent, he covered everything I needed to know about the vehicle. really enjoyed my experience at Lexus of smithtown. More

Another fine experience at Lexus service center! Once again Rob Romano, Service Advisor, has excelled in expeditious and outstanding service for our 2010 Lexus. We always deal with Rob, whenever we b Once again Rob Romano, Service Advisor, has excelled in expeditious and outstanding service for our 2010 Lexus. We always deal with Rob, whenever we bring our Lexus vehicles in for service. He always provides us with a loaner vehicle and explains the service that is going to be performed on the vehicle. Rob is a knowledgeable individual who understands the customers concerns. We will always purchase a Lexus because it is an exceptional vehicle and service is outstanding! More

Very pleasant experience My father and I went to the Lexus dealership this past summer after a recent car accident. We met with Mr. Dekoning and I can honestly say that our ex My father and I went to the Lexus dealership this past summer after a recent car accident. We met with Mr. Dekoning and I can honestly say that our experience with him and the Lexus dealership was outstanding. We purchased a used Lexus Gs 350 after some negotiation with prices. Mr. Dekoning made the deal happen and came through with everything he promised to get us, such as touch up paint. In fact, we were so satisfied with our experience that we took my grandparents to purchase a used Lexus Rx 350. Bill even went all the way to Southampton to get the car from the Lexus dealership there to bring back to show us. He went above and beyond and we ended up purchasing that car as well. His knowledge of the cars was extensive and it is obvious he knows what he's talking about, not to mention he's a genuinely friendly guy with a lot of integrity. If we ever need to purchase another car, we're definitely going to Bill again. More