Lexus of Smithtown

Very nice people Robert was very nice and had a lot of patience with us. He was not pushy and had a lot of knowledge in answering any questions that we had. We just we Robert was very nice and had a lot of patience with us. He was not pushy and had a lot of knowledge in answering any questions that we had. We just went to look and ended up purchasing the GX. I think he does his job very well. I would recommend him to any of my friends. More

An Excellent Experience at Lexus of Smithtown, once again Ken Goldberg is our "go-to" guy. Today we picked up our 4th leased Lexus. Dealing with Ken is a pleasure. He is knowledgeable, informative, and well- Ken Goldberg is our "go-to" guy. Today we picked up our 4th leased Lexus. Dealing with Ken is a pleasure. He is knowledgeable, informative, and well-organized......and an all-around nice person. More

Lexus service The service experience is wonderful. All work pro formed perfectly in a timely manner. Service advisor ( Robert romano ) is a perfect gentlemen and ge The service experience is wonderful. All work pro formed perfectly in a timely manner. Service advisor ( Robert romano ) is a perfect gentlemen and gets the work done perfectly and as promised. Lexus of Smithtown a great dealership. More

Outstanding Service Quick and accurate diagnosis, shorter than expected repair time, and professional staff. Praise to Robert Romano, his experience and knowledge helped Quick and accurate diagnosis, shorter than expected repair time, and professional staff. Praise to Robert Romano, his experience and knowledge helped with a huge cost for repair. Recommend at the least a promotion or raise. Thanks Robert. More

Out standing service and sales. Sales process was delightful. Salesman was helpful and informative. I went for an appointment at 11:30 and by 1:30 I was leaving with my new car. The Sales process was delightful. Salesman was helpful and informative. I went for an appointment at 11:30 and by 1:30 I was leaving with my new car. The price was more than excellent and they couldn't do enough for me. Great Dealership!!! More

A Great Experience! My husband and I had an excellent experience at Lexus of Smithtown, especially with our dealer, Ken Goldberg. Ken was professional, easy to talk to, My husband and I had an excellent experience at Lexus of Smithtown, especially with our dealer, Ken Goldberg. Ken was professional, easy to talk to, and not pushy at all. He seemed to have our best interest at heart, and even made us laugh a little! Ken was able to close our deal quickly, and on the day of delivery had us on our way quickly, while at the same time making sure any questions we had were answered. More

Very Satisfied My point of comtact, Ken Goldberg, was very accommodated and dedicated to getting me a competitive price on a new lease while also getting me out of My point of comtact, Ken Goldberg, was very accommodated and dedicated to getting me a competitive price on a new lease while also getting me out of my current lease with another car company. Although we did not close during my initial visit, Ken was persistent in getting me a worthwhile deal to suit my needs. When we completed the deal, Ken continued his diligence to get me into my new vehicle in short order. Denise and Tim were very hospitable during my visits. Overall, I was very pleased with my experience at Lexus of Smithtown and highly recommend them. More

Too good to be true but it is true! Great experience When I came from CT to Smithtown NY, I was a little skeptical b/c the price on the 2011 M37x was too good be true, the condition of the car was too g When I came from CT to Smithtown NY, I was a little skeptical b/c the price on the 2011 M37x was too good be true, the condition of the car was too good to be true and costumer service from Toni was too good to be true but it was true. Smithtown Lexus were the most friendly car dealership I ever ran into. Toni gave me the utmost respect and he was laid back and cool. Smithtown gave me almost book value for my 2009 M35x Inifiniti then Smithtown lexus placed my 2009 M35x tires on 2011 M37x b/c my tires were in better condition little things like that goes a long way with me. The atmosphere was comfortable great experience but what took the cake with me they are 15 minutes away from the Ferry so I drove my new car onto the ferry and came back to Connecticut bypassing all of NY/CT traffic. Long as Im living in CT I will buy my next car from Smithtown of Lexus. Maurice More

The way a dealership should be I visited this dealership after receiving a very competitive price quote through the internet. They honored the quote but unfortunately fell just a l I visited this dealership after receiving a very competitive price quote through the internet. They honored the quote but unfortunately fell just a little bit short of my trade in request. However, they were more than fair, very responsive and accommodating and Robert Miller was a pleasure to work with. I would definitely recommend the dealership and Mr. Miller in particular as conducting business the way it should be conducted. More

Don't go here they will rob you the first chance they get!!! We came to this dealership to lease a 2016 NX300H. Before talking to us they said we must give a $500 deposit for them to open up a so-called file to We came to this dealership to lease a 2016 NX300H. Before talking to us they said we must give a $500 deposit for them to open up a so-called file to talk to us which we would supposetly receive back if we didn't end up getting a car there. We chose a car that was fully loaded to be delivered in 2-3 days. On the 3rd day we got a call from Denise Plourde telling us that the car they found was more expensive by $500 that could be delivered in 2 days (on Thursday) which we excepted. On Wednesday Denise called again and told us that there was no way we could get a car before Saturday. We were not happy with this news postponing it day after day. We called back the dealership requesting our deposit back to our card, for which they said we must fiscally came back to do. We answered that we couldn't come there today but we will be coming tomorrow and a person to see would be Mr. Salman. However, when we came back Mr. Salman was not there instead, we were seen by manager Robert Rossworn who refused to give back the deposit saying that it cost them to get the car $400 and literary got rid of us with very bad attitude. We feel robbed and cheated from them. We don't recommend anyone to do business with this dealership. More