Lexus of Smithtown

Very happy with my first experience at Lexus of Smithtown I was extremely satisfied with my recent experience of leasing a new car at Lexus. My questions were answered to ultimately find the perfect car. An I was extremely satisfied with my recent experience of leasing a new car at Lexus. My questions were answered to ultimately find the perfect car. An appointment was scheduled when I picked up my car and everything was complete and waiting for me with virtually no wait time. More

Lexus of Smithtown has exceeded my expectations again! Recently purchased my second Lexus from this dealership. I did not think they could surpass my first experience buying from them, but they did! It was Recently purchased my second Lexus from this dealership. I did not think they could surpass my first experience buying from them, but they did! It was truly a pleasure and a joy dealing with Ali (My salesman), Bob Rossworn and Denise Plourde. They all went out of their way to get me an amazing deal and ensure I was comfortable and confident with my purchase. Not once did they pressure me or force me to leave a deposit. Truly the epitome of what a Lexus dealership and experience should be. I live an hour away, and will always make that drive to purchase a car from this dealership or bring it in for service. I have also recommended many people to come here, as it is truly worth the drive just to experience the professionalism of this dealership. Ali is truly a class salesman and I will always and have already recommended him to many people! Thank you again Lexus Of Smithtown, I love my new GS-F! More

Best Experience purchsing a new car!! I went to Smithtown Lexus to look at the RC 300, I met w the manager Bob Rossworn. He was so down to earth and pleasant to talk to, not at all like yo I went to Smithtown Lexus to look at the RC 300, I met w the manager Bob Rossworn. He was so down to earth and pleasant to talk to, not at all like your typical car salesman. He answered all of my questions (which was many) about the car, told me about their service they provide after purchases and also let me test drive the car. After not being able to decide on the purchase right then, I told Bob I would contact him the following day about my decision. Not once did I feel any pressure to purchase the car. Needless to say, I went back the next day and bought he car! From the start to the finish of my purchase I dealt with friendly, professional and extremely knowledgeable people. The tech went over every feature the car has (which is a ton), and gave me his card to call in the future as well. I love my car!! And I love the whole experience through Smithtown Lexus!! Totally recommend going through them to buy a car new or used. More

excellent service department I had an issue with my key for my older Lexus...Dan Munsinger took care of it and was courteous and efficient at resolving the situation, because of h I had an issue with my key for my older Lexus...Dan Munsinger took care of it and was courteous and efficient at resolving the situation, because of him I bought a brand new 2016 ES 350 which I love. More

Wonderful Sales Experience First time leasing a Lexus and will definitely recommend this dealership, especially Ali Mujtaba, who was one of the nicest salespeople we have met du First time leasing a Lexus and will definitely recommend this dealership, especially Ali Mujtaba, who was one of the nicest salespeople we have met during our search for a new vehicle. Very accommodating and professional, worked so well together - left feeling extremely satisfied that we received an excellent deal on our lease. Denise Plourde in financing was also excellent. Made the process seem effortless. The dealership even had no problem allowing our dog into the showroom while the paperwork was processed as opposed to leaving him in the car. Every employee acknowledged us with a greeting, no matter how many times we passed by. Just wonderful. -d. Maroney More

Excellent Experience The Lexus team was amazing - help to select the model, features, locating the vehicle, paperwork and explaining the feature of this luxury SUV. The c The Lexus team was amazing - help to select the model, features, locating the vehicle, paperwork and explaining the feature of this luxury SUV. The credit goes to the team leader - Salman Umar ( Manager ) who has created this culture of customer delight. It was real pleasure to deal with such professional staff. I highly recommend any one looking for Lexus or other luxury vehicle to visit before they buy their next vehicle. More

Exceptional Service Fahad, Saulman, Ali and Abbas were amazing! Customer service was exceptional. I had been to several dealerships and never felt comfortable around sal Fahad, Saulman, Ali and Abbas were amazing! Customer service was exceptional. I had been to several dealerships and never felt comfortable around salesmen, until I met this team! I will definitely recommend them to anyone!! More

Great professional experience Excellent buying experience with Mike Mandolese a real professional and Denise in financing. Very straight forward, simple process. Was there on Thurs Excellent buying experience with Mike Mandolese a real professional and Denise in financing. Very straight forward, simple process. Was there on Thursday drove away the new car on Saturday. Could have had car on Friday but we wanted to see Mike and thank him. More

a great car buying experience this is my fifth lease from this agency. I come back because the leasing experience is as pleasant as having dinner in a fine restaurant. Sales Manage this is my fifth lease from this agency. I come back because the leasing experience is as pleasant as having dinner in a fine restaurant. Sales Manager, Bob Rossworn , goes out of his way to give you what you want at a good price. In addition, the service department is top notch. They never disappoint. More